Urbenie Reviews 444

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the style of clothing and find the website easy to browse and order from, with some noting attractive prices and good quality products. Some consumers are very satisfied with their purchases, finding the items beautiful and of good quality, and express intentions to order again. However, some people were dissatisfied with the product quality, stating that items did not match website pictures, were cheaply made, or were not authentic. There are also concerns about incorrect items being sent, sizing issues, and prolonged delivery times, with some reviewers expressing strong dissatisfaction.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as incorrect... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction, noting good quality... See more

Website

Consumers find the website experience to be ambiguous, with many praising its ease of navigation and... See more

Price

Users describe ambiguous interactions with price, with some customers finding prices to be great, good,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

444 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Impossible to deal with

I ordered some items over 1 year ago. When the parcel arrived two of the items were wrong. It took over a year to resolve the issue which was to accept a voucher not for the full amount of the items. I then ordered 2 more items and again one was wrong. This company are impossible to deal with. You get the same AI generated response. So I am still out of pocket and not able to get a satisfactory answer. Quite unbelievable.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, fake 5 star reviews. Never received goods and no reply to emails, fake tracking. Scum bags I hope local authorities put them in jail but I doubt it. Buy British!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Took 3-4 weeks shipping to NZ

Took 3-4 weeks shipping to NZ, I would recommend to buy a couple of outfits. Clothes were well worth waiting for. The quality is 100% the fabric is very good quality over all i am very happy with my order

15 April 2025
Unprompted review
Rated 4 out of 5 stars

Happy costumer

I like the sweatshirt I ordered it's not exactly like the picture shows but pretty close I recommend this company and I will be ordering more in the near future

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Only just ordered, but plain sailing!

Only today ordered a pair of bottoms and a tshirt, looking forward to the delivery! All was smooth and well done, only thing I'd add, is the brand name... the bottoms i ordered, the logo was carhartt, hope they are, but would off been easier if brand was in menu list. Other than that, so far so good and no complaints.

4 February 2025
Unprompted review

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