They are an awful bunch to work for as a driver they got the drivers breaking their back day in and day out working them like donkeys on their own by breaking the low as the health and safety unfor... See more
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Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more
Company replied
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more
Company replied
Company details
Written by the company
Welcome to the next generation of waste clearance
Contact info
58-60 Kensington Church Street, W8 4DB, London, England, United Kingdom
- 07500509379
- tech@urbin.co.uk
- urbin.co.uk
3.8
Great
226 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
wonderful service.
The Person delivering the service came in the designated window, he was efficient and professional.
11 January 2023
Unprompted review
Reply from Urbin London Limited
Chandani Sharma, Thank you for the amazing review!
Great service!
Great service! Very punctual, efficient, and polite. I would definitely recommend Urbin London Limited!
10 January 2023
Unprompted review
Reply from Urbin London Limited
Hello M.D, Thank you for the amazing review!
Amazing service
21 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Arber, Thank you for the amazing review!
Great experience 100% recommended!!
9 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Karina, Thank you for the 5 star review!
Excellent work from URBIN again 👍
Third time we have used URBIN for rubbish removals, and again impressed with the cost, service and speed they offered from start to finish. Today was the largest collection we asked for and as always got down professionally. Thanks URBIN. See you next time 👍
7 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Jose, Thank you for the amazing review!
Reply from Urbin London Limited
Hello Alan, Thank you for the fantastic review!
Two guys were so nice and helpful
Two guys were so nice and helpful - even put up with our super friendly dog. Took a few extra (small) bits as well. Great service !
2 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Alison, Thank you for the amazing review!
Highly recommended
Very helpful, polite and careful removal men. A great service, fast to organise, reasonably priced. Will definitely use again and recommend. So nice to get rid of old stuff that is dragging you down!
5 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Daisy, thank you for the amazing review!
Affable and EXTREMELY strong driver…
Affable and EXTREMELY strong driver (Tommy) took down a dishwasher from the first-floor single-handed and without batting an eyelid. Tracker function a hugely welcome bonus. Excellent value when compared to local council disposal service.
5 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Christopher, thank you for the amazing review!
Amazing amazing service,called up at…
Amazing amazing service,called up at 3pm spoke to a amazing lady and had my mattress picked up that very day, driver was called nick he was lovely such a lovely guy. Great service will deffo be using them again.
3 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Nafisha, Thank you for the amazing review!
Great service!
Very efficient and easy to use service. Received text and call from driver about an hour before he arrived, collected mattress and divan from inside my flat.
2 December 2022
Unprompted review
Reply from Urbin London Limited
Hello David, Thank you for the fantastic review!
I'd happily recommend...
I sent over pics on WhatsApp of what needed collecting, was given a quote and a time window for pick up. They did the job as agreed, on time and with no fuss. I'd happily recommend.
1 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Dave, Thank you for the fantastic review!
Impressive service
I booked a mattress collection this morning for the afternoon (slot 12-6). The website is easy to use. Right after my order, I rung up to confirm (I did receive the confirmation email), a lady picked up straight away, confirmed my booking and explained to me I would get a text when driver come down to mine. Afternoon, around 3, still no update, so I WhatsApp again to check I am still on today’s collection list. Received response instantly. Around half past 4, I received the text said driver is on the way, with a tracking link attached. I can clearly follow the driver on the map. He arrived just as the tracking showed, really nice and friendly, collected my mattress, job done, couldn’t any smooth than this. Highly recommended.
1 December 2022
Unprompted review
Reply from Urbin London Limited
Hello and thank you for the amazing review!
Fast & Professional !
1 December 2022
Unprompted review
Reply from Urbin London Limited
Hello Bogdan, Thank you for the amazing review!
Great service
Very friendly and helpful service.
Will certainly use again
26 November 2022
Unprompted review
Reply from Urbin London Limited
Hello Heather, Thank you for the amazing review!
Absolutely fantastic
Absolutely fantastic. Third time I used them and I could not recommend them enough. Compared to other removal companies they are so cheap and effective it’s almost too good to be true.
24 November 2022
Unprompted review
Reply from Urbin London Limited
Hello and thank you for the amazing review!
Reply from Urbin London Limited
Hello Talita, Thank you for the amazing review!
Great customer service
Great customer service on the phone, quick service, good price, thank you to the driver Tommy for phoning in advance of arrival, very pleased with the overall service and for your help. Best wishes
21 November 2022
Unprompted review
Reply from Urbin London Limited
Hello Michael, Thank you for the amazing review. We will send this to Tommy so they get to see this!
Reply from Urbin London Limited
Hello Molly. Thank you for the fantastic review!
Great, reliable service
Great service - booked for same day delivery for excellent value. Really impressed and pleased.
9 November 2022
Unprompted review
Reply from Urbin London Limited
Hello Lona, Thank you for the amazing review!
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