They are an awful bunch to work for as a driver they got the drivers breaking their back day in and day out working them like donkeys on their own by breaking the low as the health and safety unfor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more
Company replied
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more
Company replied
Company details
Written by the company
Welcome to the next generation of waste clearance
Contact info
58-60 Kensington Church Street, W8 4DB, London, England, United Kingdom
- 07500509379
- tech@urbin.co.uk
- urbin.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The person was polite and efficient in…
The person was polite and efficient in removing the appliance . He came early which was a great help because I am close to the school.

Reply from Urbin London Limited
Very good service and affordable prices

Reply from Urbin London Limited

Reply from Urbin London Limited
Nic was terrific
Nic was terrific. Although I was concerned he was doing the job without another man to help him - but he managed! I’m very grateful and think your service is excellent.

Reply from Urbin London Limited
Value your staff!
It was the fact that the individual driver was so good. He called me up twice (I missed the first call as was cycling home) the night before to make sure we'd put it all outside (as we said we would). He was wonderful. He had cleared out everything by the time I woke up. Absolute super star.

Reply from Urbin London Limited
Great service
Great service
Both office and drivers in full contact with our site team
On time what more can you ask for

Reply from Urbin London Limited
Horrible first experience
Horrible first experience. Driver arrived 4hrs after scheduled time. Company only contacted me once to let me know driver was in traffic with no further updates! Each time I chased to find out how far driver was they told me they didn't know... on plus side the driver was lovely.

Reply from Urbin London Limited
Nice and easy
I asked a few quotations to remove green waste from my garden. I chose Urbin as they had a good price and were able to collect quickly. All went well and I can start planning my garden refurb. They came when promised and were quick to remove the waste.

Reply from Urbin London Limited
Very impressed
Very impressed, prompt and efficient. Easy to book, arrived during the time frame. The guy collecting was very professional. I would use again

Reply from Urbin London Limited
Grate service
Grate service , quick and so fast collection. Price also fairly. I recommend to all

Reply from Urbin London Limited
Great service!
Great service from phone call to saying goodbye to the collector. Friendly, accomodating, quick, efficient. Good price, would highly recommend, for anyone trying to figure out which collector to use, use this firm, great service.

Reply from Urbin London Limited
Efficient, Quick and Superb in Central London.
This is my second Time of using Urbin to get rid of waste. Both Times it has been the easier experience ever, and the team at Urbin are fantastic when it comes to sorting out hard to get rid of waste and efficient too, especially when you live in Central London and aren't able to drive to drop off waste at the local recycling centre.
This second time, I booked in the collection at 9:30am in less than 4 hours I had a clear room of excess cardboard from moving and getting furniture delivered, and don't have to hassle with cutting and packing the cardboard into smaller bits for the local council to collect next week which is a massive win and no issues about worrying about fly-tipping cowboys.

Reply from Urbin London Limited
can't fault them
Came on time, No fuss, no hassle, removed goods quickly and friendly.

Reply from Urbin London Limited

Reply from Urbin London Limited
Polite, quick, efficient, and professional.

Reply from Urbin London Limited

Reply from Urbin London Limited
The service was amazing
The service was amazing. Fast and an excellent price. The best price I have found for a long time!

Reply from Urbin London Limited
This company is very good and fast
This company is very good and fast. I am very happy that he came and collected the time he gave. And money is also suitable for them. I will give them five stars. Best company and fast timing.

Reply from Urbin London Limited
Friendly and quick removal service
Nick was very helpful and friendly and turned around the pick up of a load of moving in cardboard in very short order (<5 mins) on a double parked residential street. Would book Urbin again for waste packing removal.

Reply from Urbin London Limited
Great service provided
Great service provided. Used twice now and both times were great. Easy to book, show up on time. Driver helps you load. Not badly priced either. Highly recommend

Reply from Urbin London Limited
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







