Chinology Reviews 1,493

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often noting its quality and how well it works. Many people found the user experience to be positive, from the ease of ordering to the feeling of the product itself. The delivery service also received praise for being quick and efficient. However, some people were dissatisfied with their orders, experiencing issues like billing discrepancies or not receiving the correct promotional items. A few other people also felt that the product did not work for them, or that the masks were too small and uncomfortable.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers are impressed with its effectiveness,... See more

Quality

Consumers generally find the quality of the masks to be positive, with many reporting visible differences in... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the product easy to use, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and timely delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers report unauthorized charges for additional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Package arrived OK, and company followed up to check delivery. Have used the masks for a while. No dramatic results but I think my jowels may look a little less so. I still have the double chin thoug... See more

Rated 5 out of 5 stars

I am in my first few weeks of using the masks and enjoy the experience. I don't have enough use yet to notice a difference, but I like that it's just 10 minutes and use it at night before bed after cl... See more

Rated 5 out of 5 stars

Ordering simple and straightforward. Slight delay in shipping due to low stocks but nothing a problem. Ordered these for my partner and she says that they are fantastic. Looks forward to wearing the m... See more

Rated 5 out of 5 stars

Didn’t think a reusable chin mask could actually do much, but wow, this one became part of my Sunday routine without me even realising it. My jawline feels a little firmer each week and I like how coo... See more



Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy to use while multitasking.

It’s so convenient that I can wear it while I’m getting ready or doing other things. There’s no dripping or mess which I love. It just stays put until I’m done and comes off cleanly. Makes it super easy to stick with.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

It was fine

It was fine. Took longer to get than I expected. Only used 4 times so no changes yet

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Clever little design

The design is simple but clever. It stays in place while I move around or watch TV and doesn’t drip or slide. It just quietly does its job which I love.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Shipping was honestly quicker than…

Shipping was honestly quicker than expected and everything was perfectly packed. They even added a tiny thank you note, which felt personal. Little touches like that make a brand memorable for me.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Subtle but real results

After the first try I looked in the mirror and thought my skin looked smoother somehow. The effect is subtle but real enough to notice. It’s become one of those products you don’t think much about but end up using all the time because it just works quietly.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Really appreciate that they use minimal…

Really appreciate that they use minimal plastic in their packaging. Everything was wrapped in recyclable paper, and it still looked clean and professional. It’s such a small detail but it matters. Feels like a brand that actually cares about sustainability.

13 January 2026
Unprompted review
Rated 4 out of 5 stars

Subtle but real tightening

I didn’t buy into the three week transformation thing but halfway through I started noticing subtle tightening around the chin. It’s not dramatic but definitely there. Pretty happy so far.

29 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look