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3.5
Average
8 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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People also looked at
Haven’t heard from any customer service…
Haven’t heard from any customer service people.
28 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from us.motelrocks.com
Hi Natalia, thank you for leaving us a review. I am so pleased to hear that you have been happy with the service provided and hope to see you shopping with us again soon!
Motel x
Reply from us.motelrocks.com
Hi Julie, I am sorry to hear that you have not yet received your order - I can see that you are currently speaking with our customer service team regarding this delivery so please make sure to keep in touch so that this can be resolved as soon as possible. I apologise for the inconvenience caused.
Motel x
Reply from us.motelrocks.com
Hello, I am sorry to hear that you have not been happy with your experience.
I can see from the tracking information that your parcel is currently at the post office - it does not look like you have reached out to our customer service team so please make sure to email, call or chat if you need any further information as the team will be happy to help!
Motel x
Fast shipping & good quality
Item arrived so quickly and looked just like the image. I'm obsessed!
22 April 2026
Reply from us.motelrocks.com
Hi Jazzy, thank you for your review. I am glad to hear that you have been happy with your item and the delivery service provided - I hope to see you shopping with us again!
Motel x
Fast delivery
Fast delivery, cute item. I am usually a size 25 and the size 24 fit fine.
22 April 2026
Reply from us.motelrocks.com
Hi Asinda, thank you for leaving a review. I am so pleased to hear that you have been happy with your item and the delivery service provided - I hope to see you shopping with us again!
Motel x
Love your shop
Love your shop and customer service. My dress didn’t work out for me BUT your service and products will keep me returning
21 April 2026
Reply from us.motelrocks.com
Hi Ashlee, thank you for leaving us a review. I am so pleased to hear that you have been happy with the customer service provided and this kind feedback will be passed on. I hope to see you shopping with us again soon!
Motel x
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