Myprotein USA Reviews 

21,545
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,224 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their good quality, effectiveness, and variety of appealing flavors. Many appreciate the consistent quality across different items, noting clean ingredients and positive results. However, some customers also noted concerns regarding pricing and discounts, citing issues with advertised offers not applying correctly or unexpected price increases per serving. Reviewers also mentioned confusion with product labeling, particularly regarding serving sizes versus weight, and experienced problems with order fulfillment, including shipping delays, missing items, or damaged packaging upon arrival. Additionally, some people reported products being out of stock or unavailable for subscription, limiting their choices.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the great taste, quality, and... See more

Price

Users describe ambiguous interactions with price, with many customers appreciating good prices, sales, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Quality

People report positive experiences with quality, consistently praising the products as high-quality... See more

Discount

Reviewers highlight ambiguous aspects of discount, with some customers appreciating the continuous deals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Generally a good product. I feel like I run into stock outs frequently which is annoying. The most frustrating thing is that there are sales so often that the sale price is, in fact, the real price... See more

Company replied

Rated 4 out of 5 stars

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shake... See more

Company replied

Rated 4 out of 5 stars

From what I believe, they have the most amount of protein/dollar with a decent taste. I'm not giving 5 stars, because they're not the cheapest and the most delicious all at once, but they are definite... See more

Company replied

Rated 4 out of 5 stars

The samples are great now I can try some of the items without committing until I find one I prefer. There are several flavors that list natural and artificial flavors. I can't purchase if the ingred... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.


Contact info

4.0

Great

TrustScore 4 out of 5

22k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.0

All reviews

(21,545)

1,224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great tasting protein wafer

Third time buying the lemon protein wafer Best tasting of the 3 flavors I tried - the raspberry chocolate was second and did not like the vanilla. Left a weird aftertaste.
The price of $13.99 is also the best price I have paid for a box of protein wafers.

11 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Amazon payment is super convenient.

11 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

The grass fed whey isolate is very…

The grass fed whey isolate is very good. I also had an issue with a previous product and customer service was kind enough to resolve it. I will gladly continue buying from myprotein.

7 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Been using MyProtein Whey Protein and…

Been using MyProtein Whey Protein and Isolate for years. A great clean and quality product. The app is very easy to use and I love using the discounts that are provided to help bring the price down to save some money.

24 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

My experience was very good I enjoyed…

My experience was very good I enjoyed it a lot

10 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

My new fave is Clear Protein

My husband and I love the clear protein product and we’re excited to see that there is a sale going on today, of course we are sure to take full advantage of that. The iced tea lemon flavor is delicious. It is such a great way to get extra protein. The ordering process is also very easy using the app.

10 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

You charged me $12 to talk to an AI…

You charged me $12 to talk to an AI chat bot to use my HSA.... Absolutely ridiculous.

10 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

Websites is nice, but needs work

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shaker bottles. I'm excited to try this brand for the first time, as I was attracted by the discounted prices. We will see if I'd be interested in purchasing when the discounts are no longer available.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

They sent me a text offering 40% off…

They sent me a text offering 40% off and a free shaker and when I placed my order the 40% did not come off nor did they include the shaker. The text did not indicate I had to include it in my cart. I contacted customer service and they were unable to resolve this.
For this reason I’m canceling my subscription.

7 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Quality but the shipping time could’ve…

Quality but the shipping time could’ve been faster

25 April 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

It makes me bonkers

It makes me bonkers when companies as for reviews before we've even received their service. In this case, I've just placed an order for one of My Protein's products; have not even received it yet, as I only just placed the order a day ago. Yet, MP is asking for a review?? It does now cause me to question the 4+ star ratings I observe on their website.
Ask for a review AFTER we've had a chance to try the product.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hi Leslie,

Thank you for leaving us your review, your feedback is vital and we will take your comments on board. We are asking customers to leave a review at different points in their journey to capture as much information as possible.

Customers are more than welcome to leave their review once the order has arrived.Thank you again for taking time out to share your feedback.

Thanks,
Ben

Rated 1 out of 5 stars

The unflavored flavor is no longer

The unflavored flavor is no longer

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hi Lawrence,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 3 out of 5 stars

Bad labels of protein sizes.

I very much dislike the changes to how sizes of the Impact Whey are labeled. All other brands label their sizes in pounds. Labeling them as servings seems like just a way to trick people into not knowing what they are ordering. This was a strong turn off.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good product

Good product
Good offer

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

I am a little frustrated

I am a little frustrated. I was on a subscription where I paused it last month by a month. I was expecting my new shipment this week. Then I log on to see what is up and it said it was out of stock. No warning. So I tried a different flavor but it was then telling me can't buy the 11lb package. So I canceled all and just did a regular purchase.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Very expensive products

The products are very expensive for the amount of servings.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

Checkout was more difficult than needs…

Checkout was more difficult than needs to be. I don’t like trying to be sold all the extra products.

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

I really appreciate the 55% discount…

I really appreciate the 55% discount today! Thank you, my protein!

5 May 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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