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U-Save Car & Truck Rental - U-Save San Jose Apt Reviews 

2
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TrustScore 4 out of 5

3.8

Car rental company
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Location

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300 mts East from Holiday Inn Express, 20109 Alajuela, CR

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506-2103-0390

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Company details

  1. Car rental company
  2. also in
  3. Car rental service

Written by the company

This U-Save car rental branch serves Alajuela, near San Jose international airport, with the desk located 300 meters east from the Holiday Inn Express, postcode 20109, Costa Rica. Customers are met by a U-Save representative waiting outside the main terminal at San Jose international airport, where a shuttle service takes travelers to the car rental desk. If you need assistance arranging pick-up, call the branch (the number is in the branch details on this page). Desk opening hours (local time): every day 06:00–22:00, including public holidays.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.

Contact info

  • 300 mts East from Holiday Inn Express, 20109, Alajuela, Costa Rica

  • 506-2103-0390

10% off when you book direct

Code TRUST10 at usave.com. New bookings.

3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

All reviews

(2)

1,623 reviews in the last 12 months

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Rated 5 out of 5 stars

Tout étais parfait

Tout étais parfait. Nous vous remercions encore pour le service irréprochable et les prix transparent
Nous avons eut un gros soucis sur un véhicule et tout a été réglé rapidement
Super séjour et une partie grâce à vous

20 October 2026
U-Save Car & Truck Rental - U-Save San Jose Apt logo

Reply from U-Save Car & Truck Rental - U-Save San Jose Apt

Merci pour votre retour. Nous sommes ravis que le service et les tarifs vous aient convenu et que le problème rencontré avec un véhicule ait été réglé rapidement. Nous apprécions votre confiance.

Rated 5 out of 5 stars

Alles Top

Alles Top, sehr guter Service, ordentlicheAbwicklung. Schade war nur, dass der gewählte Hyundai Sant Fe nicht verfügbar war. Stattdessen gab es einen chinesischen SUV, war zwar auch groß, aber sonst …. Alles andere war sehr in Ordnung

20 October 2026
U-Save Car & Truck Rental - U-Save San Jose Apt logo

Reply from U-Save Car & Truck Rental - U-Save San Jose Apt

Vielen Dank für Ihre ausführliche Rückmeldung. Es freut uns, dass Sie den Service und die Abwicklung positiv erlebt haben. Wir verstehen zugleich Ihre Enttäuschung, dass der gewählte Hyundai Santa Fe nicht verfügbar war und Sie stattdessen einen anderen SUV erhielten. Wenn Sie die Fahrzeugkategorie prüfen lassen möchten, schreiben Sie bitte an ics@cs.usave.com.

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