I've been with Uscreen for almost 4 years now, and I couldn't be happier. The customer support is extremely quick, responsive, and helpful every single time. The platform itself is easy to understand... See more
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Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.
12358 Parklawn Dr, Suite 360, 20852, North Bethesda, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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I've tried many platforms for distributing my content (Wistia, Vimeo) and for managing my subscriptions (Teachable, Kajabi) but Uscreen was the one that had the cleanest interface, the highest resolution, the fastest connection, and the best tech support.

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They have been very helpful in making sure my needs are met.

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I have been using Uscreen for a couple of months. Excellent costumer service. And quite solid platform

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My overall experience has been excellent. It was so easy to input content and create a platform that looks professional. Now, I’m in the process of marketing it, and I couldn’t be more satisfied. Rob is amazing, and the Uscreen team is always looking for ways to help. They genuinely want you to succeed and are always ready to offer support in any way possible.

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The fact that I could provide everything I wanted to my members here. Plus, other features I am excited to try that I think my members will really enjoy.

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The products and capabilities blew me away. And what’s equally fantastic is the level of service, guidance, support and expertise you get from the uscreen team. I should’ve done this a long time ago but I’m glad to be with uscreen now. If you’re thinking about it, just go ahead and do it.

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Uscreen is the standard for video content creators. There is no better platform out there that is even close to as professional and seamless as they do it. My audience loves how clean and polished the platform is. They also give you a dedicated success manager to make sure you succeed. Highly recommend.

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Uscreen has been exceptional in helping me build and manage my Artistic Nature Video channel. Their platform is user-friendly, and the support team is always responsive and knowledgeable. Thanks to Uscreen, I was able to showcase my nature content with ease and professionalism. Highly recommend for anyone looking to share their video content effortlessly!

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Ease of setup is key. I was up and running over a weekend. Really solid customer service as well!

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I cancelled my account and had payments from my subscribers pending. Over 30 days later, I still haven't received my payment. Things happen, which I understand, but the problem I have is the absolute inability to speak to an actual person to get this issue solved. I can only communicate through email and then my email isn't answered until 3am and my issue is not being addressed - so, I have to rewrite my complaint to try to explain the problem and wait till 3am when I receive a response - that isn't helpful. Wash, rinse, repeat. It's maddening. While I was an active subscriber, customer service was great. Now, that I'm not, it's abhorant. I've spend several hours the last 2 days trying to get someone to help me. I've left messages on their social media. It is absolutely unethical to not provide a way to speak to someone with this company especially when dealing with missing payments. I'm still missing $200 that I am aware of, maybe more, and I have yet to receive any helpful information. I'm livid. Avoid any company that would treat customers like this.
Uscreen has been a phenomenal platform to help extend my reach and generate revenue for my niche VOD business. Highly recommend!
Uscreen is a great platform for creators looking to monetize their videos. It’s easy to set up, offers solid customization, and provides useful analytics. Plus, it has pricing options to match your needs, making it a solid choice for building a streaming service. Overall, it has been a terrific service!
They are genuinely invested in your growth, not just your subscription. The access to the Uscreen team during onboarding is the best part of working with this company. Other tools can help you build a membership. Uscreen's team is next to none.
The process of working with Uscreen was pure joy. They opened my eyes to so many possibilities and encouraged me every step of the way. I'm so grateful for all their support in migrating my members to this beautiful new digital home and I can't wait to see how big my community grows as a result of this software.
I've been using Uscreen for a year and a half, and it has been a fantastic experience. The platform is very user-friendly and offers a robust set of features that make managing and monetizing video content straightforward. Their customer support is top-notch, always responsive and helpful. The community and resources available have been invaluable in growing my audience. I highly recommend Uscreen to anyone looking to create a professional video streaming service!
UScreen has allowed me to scale my business in ways I didn't dream possible. Their customer service is second to none and it's one of the few companies I've worked with where I feel like they care about how I'm doing. Highly recommend this product and company!
I joined Uscreen in 2021 and ever since the company has been evolving bringing new features and most importantly the team at Uscreen listened to my suggestions and brought them to life. Uscreen is always delivering new and exciting tools to better run our subscription platform.
UScreen customer service and support is outstanding and thoughtful, and help make the whole experience so much easier.
We've been with Uscreen for 6 years. It's super user-friendly, glitch-free, with smooth payment processing.
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