Usedcars Uk Reviews 5

Carmelo and carlo are a pleasure to deal with , honest, reliable and trustworthy , highly recommend and would buy from them again

Amazing Coffee and Cars.
Advice and guidance is second to none, the brothers look after your every 'Used Car' experience, oh, and I've ended up with a great car. Andy

Very happy with the whole experience from the test drive to purchase of the car. I have had it for over a month now and already covered 2.5k in it. Without a single issue.

Travelled from Fleetwood to Broxbourne, a round trip of 480 miles to view and test drive a Vauxhall Insignia Estate. The chap at the office was extremely pleasant but my first thought was why is there all bits and pieces of cars lying around. That said I thought right lets see, inspect and test drive the car. When I started the car and let it run for a while I inspected under the bonnet and there was a distinct smell of exhaust fumes which in theory should be at the back where the exhaust pipe is and not the front. The same smell although not as pronounced was inside the car. Then I inspected the underside and there was oil around the oil pan. The rest of the car was fine but on the test drive I noticed in the rear view mirror blue grey smoke billowing out. My first thought was maybe it was because it had been standing for a while but it just continued. Now I am not a mechanic but to me that problem just spelt trouble to me and I told the salesman as such. That set aside the cars performance seemed good but I could not take the risk of buying. To me the problems with this car should have been picked up prior to anyone wanting to buy it. He did say it had passed its MOT but that did not reassure me. Having travelled all that way I felt let down and deflated. I am sure that this business is well and above beyond reproach, its just that on this occasion I felt let down especially when I first approached this dealer that he said everything was great with the car. I did say to him that if the problem could be resolved to get back in touch with me because this was the car I really wanted.

I part exchanged my car with UsedCars-uk.co.uk in February and was most impressed with the calm way that the deal went through. There was no haggling, absolutely no pressure. I was allowed to thoroughly inspect the car, then test drive it and agree the deal. In the comfort of a warm office the necessary paperwork was completed, including the transfer of my personal number plate quickly and I was able to drive my replacement car away the same day.

I was so impressed that when my daughter needed a replacement car a month later I first looked at the UsedCar-uk website and was pleased to see what looked like the ideal replacement. We visited and viewed the car and a fair part exchange deal was agreed. The deal went through as smoothly as my part exchange and we drove home in the 'new' car the same day.

Both cars are performing well, both were accurately described and I will not hesitate to return when my wife's car needs to be replaced.

I would not hesitate to recommend this family run business to anyone.