Used Products Reviews 

1,752
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The salesperson wasn't interested in an HP laserjet printer that had never been used because the box was no longer sealed. If it had been sealed, how would he have checked what was inside or just blin... See more

Company replied

Rated 5 out of 5 stars

Saw the phone I was looking for on their webshop (via Marktplaats), for € 50 under the current lowest new price and bought it. Half an hour later I got a notification that is was ready for shipping.... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with the service, communication, and ability to arrange delivery through the store. I highly recommend the store; everything can be arranged on-site or via email. Contact and service... See more

Company replied

Rated 5 out of 5 stars

Honestly I had some doubts but I received a very rare NZXT motherboard that is NEW and wasn’t that expensive! Super super happy 😊 awesome shop I saved a lot of money.

Company replied

Company details

  1. Secondhand Shop
  2. Electronics store
  3. Pawn shop

Written by the company

Used Products koopt en verkoopt: smartphones, audio,games, gameconsoles, gereedschap, gouden sieraden, horloges, computers, televisies, muziekinstrumenten, dvd’s, huishoudelijke artikelen, scooters, laptops, tablets, goud en nog veel meer. Ook bieden we onze klanten een unieke service voor de terugkoop van duurzame gebruikte producten. Iemand die tijdelijk contant geld nodig heeft verkoopt zijn of haar product met de mogelijkheid dit product weer terug te kopen. Direct contant geld in meer dan 50 winkels.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(1,752)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience allround

Saw the phone I was looking for on their webshop (via Marktplaats), for € 50 under the current lowest new price and bought it. Half an hour later I got a notification that is was ready for shipping.
It arrived the next day at home in good packaging, and the phone was in perfect condition.
Original receipt of purchase was included.

12 September 2024
Unprompted review
Used Products logo

Reply from Used Products

Thanks for the nice review!

Kind Regards,

Used Products

Rated 5 out of 5 stars

OnePlus phone

Buying a OnePlus phone from UsedProducts.nl was a seamless experience. The device arrived promptly and in excellent condition, exactly as described. The pricing was fair, and their customer service was top-notch. Overall, a highly satisfying purchase, and I would gladly recommend them to others seeking quality used electronics

2 May 2024
Unprompted review
Used Products logo

Reply from Used Products

Thank you very much for your review and purchase of course! See you soon again in our store and webshop.

Kind Regards,

Used Products

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I bought an iPad and it was not as described (with dead battery and broken Touch ID). They didn't respond to my emails. When I called them they told me to just send it back. I did it and it was delivered to them. After that they stopped answering my calls.
So now I have no money and no iPad. If you are looking for such a service, you can try it.

30 January 2024
Unprompted review
Used Products logo

Reply from Used Products

Hi,

Can you tell us a bit more and indicate which store this was at? This can be done by email.

Kind Regards,

Used Products
klantenservice@usedproducts.nl

Rated 5 out of 5 stars

I had a fantastic experience with Used…

I had a fantastic experience with Used Products Oradea! The staff (Andrei) was incredibly kind and helpful throughout my visit. Their excellent service made my shopping experience enjoyable, and I appreciate their commitment to customer satisfaction. I highly recommend them for their top-notch service and quality products.

8 December 2023
Unprompted review
Used Products logo

Reply from Used Products

Thank you very much for the nice review for our newest shop in Oradea!

Kind Regards,

Used Products

Rated 1 out of 5 stars

Never sell used products @ Used Products !!!

Went to the Breda store yesterday in order to trade in a product which i didn't want anymore.
Walked in the store and the employe (woman) sitting behind the desk said hello with a look that could kill. Still i went to the desk and told her i may wanted to sell my product. She then asked what it was so i told her and then she asked what i wanted for it. Afterwards she started typing on her pc for a couple of minutes without a word to me. All of a sudden she asked me if it is a new sealed product which i said no i used it three or four times. She then said with a firm voice that she wasn't interested after all and said have a good day in a tone i thought was very rude nor customer friendly.

My main problem with this store and treatment is that 1. if she asked beforehand if it was new or not i would have told her immediately and would not have wasted my time and 2. if Used Products only wants new products then why use the name USED ?! and lastly i don't like being talked down by an employe who clearly doesn't like her work.
Conclusion : don't ever go with your products (especially if they are used) to Used Products Breda because they don't want it or they talk impolite to you if you do try.

18 September 2023
Unprompted review
Used Products logo

Reply from Used Products

Hi,
I'm sorry that your experience turned out this way. We would like to get in touch with you. Would you like to share your contact details with us? This can be done by email.

Kind Regards,
Used Products

klantenservice@usedproducts.nl

Rated 5 out of 5 stars

All great

Graet work and trust shop

7 April 2023
Unprompted review
Used Products logo

Reply from Used Products

Thanks!

Kind Regards,

Used Products

Rated 5 out of 5 stars

Bought VOX COMBO AMP on

Bought VOX COMBO AMP on
On line, received it in two days
Was well packaged and in
Perfect condition was a very
Good deal for me.

30 March 2023
Unprompted review
Used Products logo

Reply from Used Products

Thanks!

Kind Regards,

Alan

Rated 1 out of 5 stars

Hello.

Hello.! Today I wanted to sell a brand new drone (Parrot Anafi FPV).The drone was valued at a price of nothing..!!!The price of the drone is around 900 euros, I received 150 euros for it..!!! Of course I didn't sell it..!!I had an extra battery and an adapter then I was offered with the drone for 200 euros..This experiment was in Romania (Cluj-Napoca) on 17.02.2023 at 11.30..The evaluators from Cluj mock people.. Something like this can happen today.. you want to sell a product and they offer you a price of nothing..!

17 February 2023
Unprompted review
Used Products logo

Reply from Used Products

Hi Hindric,

We are sorry that your experience at Used Products Cluj-Napoca turned out this way. Would you like to explain your story by email? We would like to get in touch with you.

Kind Regards,

Used Products
Email: info@usedproducts.nl

Rated 5 out of 5 stars

Oppo a94 5G

smartphone came new, not open as described, everything works as it should, fast delivery and good price

14 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you Marcin!

Kind Regards,

Used Products

Rated 5 out of 5 stars

Good service

Good service, fast delivery, product as described. Would definitely recommend!

18 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thanks!

Met vriendelijke groet,

Used Products

Rated 5 out of 5 stars

SATISFACTORY

This will be my first review and I am doing this because I am so happy with the company. I received the item as described on the website. Quality products at a cheaper price.

18 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you so much for your review!

Kind regards,

Used Products

Rated 5 out of 5 stars

Great online company simply the best

Great online company simply the best, the monitor is in perfect conditions it' is like new and again the proces to buying it was easy and fast excellent atention am happy with this company

14 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you so munch!

Kind Regards,

Used Products

Rated 5 out of 5 stars

Recommended

Fast response from the shop in Alkmaar. They provided more pictures and answered my questions. The product was well protected when it arrived and everything was as described.

10 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you so much!

Kind Regards,

Used Products

Rated 5 out of 5 stars

The website is pretty simple to use

The website is pretty simple to use. Easy to find what you want, easy to make an order online and they deliver very fast also on time. I am very happy with their service and impressed by the professionalism they show.

7 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you so munch!

Met vriendelijke groet,

Used Products

Rated 5 out of 5 stars

Nevder disappointed

The mixer was in perfect state and works flawlessly. Never disappointed by Used products.

8 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you so much!

Kind Regards,

Used Products

Rated 5 out of 5 stars

Great

Very happy with the service and received the product as described.

2 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Thank you!

Kind Regards,

Used Products

Rated 1 out of 5 stars

Dealing in stolen chromebooks!

Ordered via the website and nothing happened until I contacted them, then it was eventually dispatched.

But the thing with chromebooks is that they can be locked to the owner. A factory reset won't remove this lock, it has to be removed by the owner. Nobody else can log into the device without the original owner.

They are either knowingly dealing in stolen goods, and they're too stupid to know this. Or they're unknowingly dealing in stolen goods and they're so incompetent that they don't even know how to switch the devices on before selling them.

It would have taken them no more than 30 seconds to switch the device on to see that it was locked to somebody else. They are clearly not testing/checking that devices are functioning correctly before selling on anything that comes through their door.

2 October 2022
Unprompted review
Used Products logo

Reply from Used Products

Hi Matt,

I'm sorry that your experience went like this. I think this is a very strange case. We have a link with the system of the police (StopHeling) and that should not be possible. Would you like to contact me? I'd be happy to help you.

Kind Regards,

Used Products
klantenservice@usedproducts.nl

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