UserTribe 

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Rated 1 out of 5 stars

The item is to big. I cant use the Internet Adresse to get a Label to send back. Nobody in the Company is understanding german an want to,help,me. Never Buy something at this Company. No Service!!! Hi... See more

Rated 1 out of 5 stars

Seems like an incredibly unprofessional and junk business. As part of their "application process", you will need to spend more than three hours completing a case study. And if you get a subsequent r... See more

Rated 3 out of 5 stars

I participated in a test in which I had to take a stand towards different aspects of a specific website. For completing the test, I was awarded a gift voucher. The testing setup generally worked we... See more

Rated 1 out of 5 stars

If I could go into the minus numbers I would. The whole website is hard to navigate through. The staff are not very helpful and quick to just apologise but do anything to help or resolve the problem,... See more

Company details

  1. Business and IT Consulting agency

Information provided by various external sources

Usertribe™ er en hjemmeside som kører kundecentriske brugertests af etablerede virksomheders produkter (især hjemmesider, mobil- og tabletsider). Testeren får et scenarie med tilhørende testspørgsmål som de skal besvare hvor de ‘tænker højt’ og giver deres ærlige mening om hvordan siden ‘performer’. Dette hjælper Usertribes kunder til at træffe bedre beslutninger med indsigt i kundernes reelle brug og oplevede værdi.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STAY AWAY

This company scammed me out of $30. DO NOT waste your time and efforts, they will rip you off.

9 April 2019
Unprompted review
UserTribe logo

Reply from UserTribe

Hi Chad. Sorry, you had a bad experience with us - we are trying to keep the people who provide us their feedback happy. I just want to make clear, that we did not ask for any money from you, and you did not transfer any money to us. You decided to participate in a study, and the feedback provided by you did not meet the requirements of the study that are stated clearly before the study starts. We understand that there was either some miscommunication about the process of submitting the study or a technical issue, that ended up with your submission not being qualified to receive the payment. We understand you can have some more questions, so please contact us to service@usertribe.com, if you want them clarified. Have a good day!

Rated 1 out of 5 stars

If I could go into the minus numbers I…

If I could go into the minus numbers I would. The whole website is hard to navigate through. The staff are not very helpful and quick to just apologise but do anything to help or resolve the problem, I also was not happy to spend an hour of my evening completing a skype interview for them to refuse to pay me as in my original survey I had not mentioned I had a side job alongside my main job. Not happy at all, in fact I have asked to close my account. There are better survey sites out there! Dont bother!

12 January 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, and if you like to talk about homepages and programs you will love this.. just be open..

6 November 2018
Unprompted review
Rated 5 out of 5 stars

Happy long time tester with them!

I've tested with them for a long time, and continue to do so - recommending them to people I know along the way. I of course do it for the payouts in the end, but it's actually really satisfying being along in the process of giving companies feedback on their processes!

They are always good about communication, and the turn-over time from I do a test for them, until I get my gift card or other payout, is usually always within a few weeks. Usually it's pretty simple to get their software working as well, both on my PC and my smartphone.

6 November 2018
Unprompted review
Rated 1 out of 5 stars

What a joke

Seems like an incredibly unprofessional and junk business. As part of their "application process", you will need to spend more than three hours completing a case study. And if you get a subsequent rejection, there is no feedback - they do not have that kind of resources (as opposed to their candidates whose time they have no regard for). If you call in later to try and retrieve any kind of response you get to speak to a rude employee, who will laughingly tell you that there simply wasn't a match.

I cannot recommend this company to anyone. Simply based on their attitude towards ordinary people.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

A easy and nice way to earn giftcards!

A easy and nice way to earn giftcards!
Funny and learning surveys and a really good payment for your time!

I have made over 15 surveys and this is the way i got many new football jerseys in my collection due to usertribe.

Everybody Can do this surveys on computer or smartphone sometimes also, so it is for everybody!

Try it!

5 July 2018
Unprompted review
Rated 1 out of 5 stars

I have not received my referral payment…

I have not received my referral payment no one will respond to emails. The person who I referred completed the project and also had to fight to get paid. They will respond on Facebook Messenger but nothing really comes of it. I was finally sent an email telling me I would be paid at the end of the week last week and I still haven't been paid. I don't find it very funny either that they told me I would get paid at the end of the week last week and then also asked me to refer more people and still haven't paid me.

22 May 2018
Unprompted review
Rated 3 out of 5 stars

Overall a good experience

I participated in a test in which I had to take a stand towards different aspects of a specific website. For completing the test, I was awarded a gift voucher.

The testing setup generally worked well and provided the user the option to participate from home using own equipment. However, some of the flow, especially the introduction to the test, was very repetitive e.g. had to state your name and email four times. This could cause some testers to exit the flow even before the actual test has begun

24 April 2018
Unprompted review
Rated 1 out of 5 stars

Odd process

Odd process.

Some Swedish employee from Usertripe contacts me on LinkedIn, stating she was interested in our product. Then she sends me a survey in Swedish (I'm Danish) to fill out.

I do so and expect my gift card, but nothing happens. Then I follow up via. the e-mail with no response.

24 April 2018
Unprompted review
Show reviews in all languages. (72 reviews)

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