Sent blind mailings repeatedly to my parents. The mailings state they are "urgent" and sent to "ensure no lapse in coverage." Talked with an agent that was trying some ham-fisted hard sell, ins... See more
Company replied
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See what reviewers are saying
The claim process with US Home Protection Services was completely hassle-free. I was nervous about submitting my first claim, but their team walked me through everything, and my repair was approved in... See more
Company replied
Scammers who target people who have had family recently deceased. Claimed to be home owners insurance which they are not. Claimed to have cancelled the service they lied about and it was not. Only... See more
The service went above and beyond what I expected. The rep was not only friendly but also genuinely cared about ensuring I had the best possible coverage.
Company replied
2.9
Average
55 reviews
Replied to 22% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Above and Beyond Service
The service went above and beyond what I expected. The rep was not only friendly but also genuinely cared about ensuring I had the best possible coverage.
10 April 2024
Reply from US Home Protection Services
Hi, Agila. Your feedback is highly appreciated. Thank you so much for the review!
Clear Communication
The clarity in communication from US Home Protection Services was outstanding. Everything from coverage details to payment options was explained perfectly.
17 April 2024
Reply from US Home Protection Services
Hi, Hassan. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Peace of Mind
Knowing that my appliances are covered gives me great peace of mind. The team at US Home Protection made signing up a breeze.
3 March 2024
Reply from US Home Protection Services
Hi, Debbie. Your feedback is highly appreciated. Thank you so much for the review!
Dependable and Responsive
Every interaction has been quick and dependable. It's refreshing to deal with a company that prioritizes customer needs so effectively.
2 August 2024
Reply from US Home Protection Services
Hi, Afar. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Hassle-Free Setup
The setup process for my home warranty was straightforward and hassle-free. The staff was courteous and made sure I understood all the terms.
11 April 2024
Reply from US Home Protection Services
Hi, David. Your feedback is highly appreciated. Thank you so much for the review!
Reliable Protection
It's comforting to know I have reliable protection for my home appliances. Though I haven't needed to claim yet, the peace of mind is invaluable.
3 April 2024
Reply from US Home Protection Services
Hi, James. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Exceptional Customer Service
I was blown away by the customer service provided. The representative was not only friendly but also exceptionally knowledgeable, making me feel at ease with my choice.
11 March 2024
Reply from US Home Protection Services
Hi, Amelia. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Professional and Thorough
The level of professionalism and thoroughness from US Home Protection Services really stands out. Every step of the process was clear and well-managed.
22 April 2024
Reply from US Home Protection Services
Hi, Toni. Your feedback is highly appreciated. Thank you so much for the review!
Seamless Experience
Setting up my home warranty with US Home Protection Services was seamless. The rep was incredibly understanding and patient, which made all the difference.
18 April 2024
Reply from US Home Protection Services
Hi, Anthony. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Hassle-Free Claim Process
The claim process with US Home Protection Services was completely hassle-free. I was nervous about submitting my first claim, but their team walked me through everything, and my repair was approved in no time. It’s such a relief to know that when something breaks down, I’m covered without any stress. Definitely recommend!
21 March 2024
Reply from US Home Protection Services
Hi, Elara. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Superb Handling of Claims
The way they handle claims is superb. Fast, efficient, and always with the customer's best interest in mind.
27 March 2024
Reply from US Home Protection Services
Hi, Idris. We’re so happy to hear you had a great experience with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.
The representative from US Home…
The representative from US Home Protection was incredibly friendly and took the time to explain everything in detail. I appreciate the transparency and customer care.
21 March 2024
Reply from US Home Protection Services
Hi, Sana. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Top-Tier Customer Care
The customer care provided by US Home Protection Services is top-tier. They make you feel valued and secure with their coverage.
13 April 2024
Reply from US Home Protection Services
Hi, Isaias. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Incredibly Helpful Staff
The staff at US Home Protection was incredibly helpful, making sure I understood all aspects of my policy.
18 April 2024
Reply from US Home Protection Services
Hi, Soraya. Your feedback is highly appreciated. Thank you so much for the review!
Comprehensive Coverage
The coverage is comprehensive, covering all major home systems and appliances, which is exactly what I needed.
6 February 2024
Reply from US Home Protection Services
Hi, Amina. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Highly Efficient Service
The efficiency of US Home Protection Services is unmatched. They handle claims quickly and ensure you're back on track in no time.
21 March 2024
Reply from US Home Protection Services
Hi, Nehemiah. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Outstanding Experience
My experience with US Home Protection was outstanding. They handle everything with such professionalism and care.
14 March 2024
Reply from US Home Protection Services
Hi, Zora. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Efficient Claim Process
Filing a claim was surprisingly efficient. It's evident that US Home Protection values customer time and satisfaction.
7 March 2024
Reply from US Home Protection Services
Hi, Ishaan. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Unbeatable Customer Support
I've never encountered customer support as helpful and engaging as what US Home Protection offers. They truly care about their clients.
14 March 2024
Reply from US Home Protection Services
Hi, Leona. Your feedback is highly appreciated. Thank you so much for the review!
Commitment to Satisfaction
Their commitment to customer satisfaction is clear. Every question I had was answered promptly and courteously.
6 April 2024
Reply from US Home Protection Services
Hi, Zainab. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
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