Sent blind mailings repeatedly to my parents. The mailings state they are "urgent" and sent to "ensure no lapse in coverage." Talked with an agent that was trying some ham-fisted hard sell, ins... See more
Company replied
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See what reviewers are saying
The claim process with US Home Protection Services was completely hassle-free. I was nervous about submitting my first claim, but their team walked me through everything, and my repair was approved in... See more
Company replied
Scammers who target people who have had family recently deceased. Claimed to be home owners insurance which they are not. Claimed to have cancelled the service they lied about and it was not. Only... See more
The service went above and beyond what I expected. The rep was not only friendly but also genuinely cared about ensuring I had the best possible coverage.
Company replied
2.9
Average
55 reviews
Replied to 22% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive and Helpful
Their team is responsive and always ready to assist. I got help immediately when I needed to understand part of my warranty.
13 July 2024
Reply from US Home Protection Services
Hi, Keira. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Quality Service Guaranteed
I've been assured of quality service and US Home Protection has delivered exactly that. It’s rare to see a company so committed to excellence.
18 July 2024
Reply from US Home Protection Services
Hi, Salma. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Customer-Centric Approach
The customer-centric approach at US Home Protection is evident in every interaction. They truly put the customer first.
17 July 2024
Reply from US Home Protection Services
Hi, Elian. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Solid Support
The support from US Home Protection Services has been solid. They're always there when you need them, ready to help.
5 June 2024
Reply from US Home Protection Services
Hi, Leilani. Your feedback is highly appreciated. Thank you so much for the review!
Quick and Easy
I was surprised at how quick and easy it was to get my home warranty set up. The representative was efficient and polite.
4 June 2024
Reply from US Home Protection Services
Hi, Malik. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Great Value for Money
The value for money with US Home Protection is excellent. Great coverage at a fair price, with no hidden costs.
11 June 2024
Reply from US Home Protection Services
Hi, Zara. Your feedback is highly appreciated. Thank you so much for the review!
Highly Recommend
I would highly recommend US Home Protection Services to anyone looking for reliable home warranty coverage. Their team is top-notch!
23 August 2024
Reply from US Home Protection Services
Hi, Nia. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Above and Beyond Service
The service went above and beyond what I expected. The rep was not only friendly but also genuinely cared about ensuring I had the best possible coverage.
12 June 2024
Reply from US Home Protection Services
Hi, Rhea. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Excellent Coverage Options
I'm impressed with the range of coverage options available. It was easy to find a plan that fit my needs perfectly, thanks to the helpful staff.
9 June 2024
Reply from US Home Protection Services
Hi, Tariq. Your feedback is highly appreciated. Thank you so much for the review!
Clear Communication
The clarity in communication from US Home Protection Services was outstanding. Everything from coverage details to payment options was explained perfectly.
6 June 2024
Reply from US Home Protection Services
Hi, Zara. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Dependable and Responsive
Every interaction has been quick and dependable. It's refreshing to deal with a company that prioritizes customer needs so effectively.
28 May 2024
Reply from US Home Protection Services
Hi, Caleb. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Hassle-Free Setup
The setup process for my home warranty was straightforward and hassle-free. The staff was courteous and made sure I understood all the terms.
13 April 2024
Reply from US Home Protection Services
Hi, Julianne. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Exceptional Customer Service
I was blown away by the customer service provided. The representative was not only friendly but also exceptionally knowledgeable, making me feel at ease with my choice.
29 April 2024
Reply from US Home Protection Services
Hi, Priya. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Professional and Thorough
The level of professionalism and thoroughness from US Home Protection Services really stands out. Every step of the process was clear and well-managed.
13 April 2024
Reply from US Home Protection Services
Hi, Arlo. Your feedback is highly appreciated. Thank you so much for the review!
Seamless Experience
Setting up my home warranty with US Home Protection Services was seamless. The rep was incredibly understanding and patient, which made all the difference.
5 May 2024
Reply from US Home Protection Services
Hi, Esme. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
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