US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more
Company replied
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
2004 W Lincoln Rd, 60051, Lakemoor, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple ordering, great price. Delivery went well and they were simple to install. Very happy.
Very friendly and helpful service staff. Timely delivery of a great quality product.
I bought a mailbox, I asked if it was PMG approved, which my HOA required, they said yes, apparently it was not as my HOA acc president went to the manufacturer to find out.. and now I am stuck trying to work w local post office to get approval for box. Geeze
I ordered and received it all according to what was said. Easy to install and very durable.
We ordered new mailboxes for our Community and they were super helpful in making sure we got the correct ones. Shipping was fast and even though there was a tiny mix-up in where it was being shipped, they were super quick to get it fixed and sent to the right place!
At first I was a little hesitant because I hadn’t ordered through them before but, this was probably the most straightforward and hassle free purchase I’ve made.
Will be using them again.
Very helpful and knowledgeable staff, easy to navigate online page.
Ordering the item was straight forward but I was given two delivery dates where it was not delivered.
I was called to advise on the first delivery date between 10-3pm. Was not delivered.
I ended up calling dominion and was given another delivery date with a window 1-5pm. Was not delivered.
I tracked the delivery and it was showing in transit. Few days later I checked tracking and saw it was out for delivery. I was called when the truck was in the area and it was delivered that day 04/03/2023.
The driver could not get it through the door of our maintenance room so left it outside for us to break down.
All in the delivery experience was a little frustrating but I'm glad we have a new mailbox.
Easy to deal with web site and prompt delivery. Prices not bad either.
Very helpful with help choosing the correct size, etc mail boxes. Patient customer service with my lack of knowledge with this type purchase.
Product arrived without delay.
great customer service, very helpful on the phone through whole process.
We bought a large community mailbox from US Post. Their customer service is excellent - friendly, responsive and efficient. They coordinated all the shipping and delivery details, keeping everyone in the loop. First class company. Highly recommended.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.