Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more
Company replied
For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more
Company replied
Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more
Company replied
Company details
Contact info
First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
- 03300540471
- info@utilinkconsulting.co.uk
- utilinkconsulting.co.uk
4.9
Excellent
974 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Utilink staff have been amazing
Utilink staff have been amazing. The team have sourced reasonable rates for the school to budget with at a much lower rate than the school had before. We are very grateful for the work that Mathew and Josh have put into the school, bringing down our electricity and gas costs massively. Thank you.
17 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Sharon,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
ENERGY CONTRACT REVIEW
Melissa met with us to discuss the next stage of transferring our utility bills over. We have found Melissa so helpful and always looks for the best deal for us.
I would definitely recommend Utilink for all your energy contracts.
11 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Danielle has been brilliant with…
Danielle has been brilliant with sorting out any problems and checking in every once in a while
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Hayley,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Great service...
Great service with a quick response rate. Friendly and professional and always willing to help.
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Polly,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Melissa is always so helpful
Melissa is always so helpful. She is amazing at her job, up to date with the current market. Always there to answer any questions. She is very efficient.
5 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Helen,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Good contacts established from the…
Good contacts established from the start and promises met in good time
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi David,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Great service,Friendly knowledgeable…
Great service,Friendly knowledgeable staff and always kept up to date with the progress of my contracts.
5 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Stuart,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Informative, Friendly + Attentive
Incredibly insightful and very informative! Super responsive and always happy to help with queries and guidance.
1 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
The Head Gardener Salon
The Head Gardener Salon - Found Utilink's service exceptional and saved money. Many thanks
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi David,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Stephen and Rikki made sure we got a…
Stephen and Rikki made sure we got a good price on our energy accounts and resolved an ongoing issue.
Many thanks
1 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Mel,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
We’ve had a great experience with…
We’ve had a great experience with Utilink. The services around our energy contracts have been clear, efficient, and straightforward, which has made everything much easier to manage. Claire has been absolutely fantastic throughout the process – incredibly helpful, responsive, and professional. She went above and beyond to make sure we understood everything and got the best outcome for our needs. Highly recommend both the company and Claire for their excellent support.
10 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Sandra
Thank you for taking the time to leave us a review we really appreciate it. Claire will be delighted with your feedback and we're over the moon she's helped as much as she has. If you need anything else at all, please don't hesitate to contact us.
Utilink
Claire went above and beyond helping with our energy renewal. She was open and honest throughout the whole process and kept us up to date at every step. Highly recommend Utilink to all our clients now.
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Damon,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Just renewed the energy accounts with…
Just renewed the energy accounts with Melissa for the next 2 years. Great service and good advice. Anyone looking for an energy consultant do give Utilink and try.
12 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Excellent service
Claire helped us with our contracts extremely helpful and a happy cheerful lady.
10 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Andrea,
Thank you for taking the time to leave us a review we really appreciate it.
Excellent Customer Service
I had a problem with our current supplier raising invoices for electric that had already been invoiced and paid. I contacted our Team Manager and received immediate assistance which resulted in a quick and satisfactory conclusion.
I wouldn't hesitate to contact them again if I have any more problems.
10 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. We're delighted that we helped you with the invoicing query and as you know please get in touch if you need anything else at all.
Very Impressed with this firm
Gavin was very professional, patient and very knowledgeable. I would highly recommend anyone using this company.
10 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Darren,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Very quick and efficient service by… Claire @ Utilink
Very quick and efficient service by friendly non pushy staff.
12 June 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi David,
Thank you for taking the time to leave us a review we really appreciate it.
Great and friendly service
Great and friendly service, I wouldn’t go anywhere else!
4 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Donna,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Steve was amazing right from the start…
Steve was amazing right from the start made everything easy would definitely recommend
4 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Colin,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Utilink continue to deliver great service
Utilink continue to deliver great support to our company. We receive regular communications from our consultant Danielle who ensures that the service they have provided is still in line with our companies needs.
4 September 2025
Unprompted review
Reply from Utilink Consulting Limited
Hi Sheelagh,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
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