Utilink Consulting Limited Reviews 948

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor. Many people highlight the exceptional customer service, noting that the team is always on hand to answer questions and makes the process stress-free. Reviewers are particularly impressed with the value for money and competitive pricing, with many reporting significant savings on their energy bills. The service is frequently described as efficient, straightforward, and without any pushy sales tactics, allowing customers to make informed decisions at their own pace.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers consistently express satisfaction with the service received. Many reviewers highlight the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness, patience,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently report securing great deals... See more

Price

Clients share positive opinions on price, consistently reporting that the company secures competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching energy providers is a daunting task but Dayna, Sam and Adam have made it easy to navigate. All information and necessary updates have been given so that it is easy to understand the process.... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

948 reviews

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Rated 5 out of 5 stars

Melissa is always so helpful

Melissa is always so helpful. She is amazing at her job, up to date with the current market. Always there to answer any questions. She is very efficient.

5 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Helen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Good contacts established from the…

Good contacts established from the start and promises met in good time

12 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service,Friendly knowledgeable…

Great service,Friendly knowledgeable staff and always kept up to date with the progress of my contracts.

5 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Stuart,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Informative, Friendly + Attentive

Incredibly insightful and very informative! Super responsive and always happy to help with queries and guidance.

1 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

The Head Gardener Salon

The Head Gardener Salon - Found Utilink's service exceptional and saved money. Many thanks

12 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Stephen and Rikki made sure we got a…

Stephen and Rikki made sure we got a good price on our energy accounts and resolved an ongoing issue.
Many thanks

1 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Mel,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Utilink. The services around our energy contracts have been clear, efficient, and straightforward, which has made everything much easier to manage. Claire has been absolutely fantastic throughout the process – incredibly helpful, responsive, and professional. She went above and beyond to make sure we understood everything and got the best outcome for our needs. Highly recommend both the company and Claire for their excellent support.

10 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sandra

Thank you for taking the time to leave us a review we really appreciate it. Claire will be delighted with your feedback and we're over the moon she's helped as much as she has. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink

Claire went above and beyond helping with our energy renewal. She was open and honest throughout the whole process and kept us up to date at every step. Highly recommend Utilink to all our clients now.

12 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Damon,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Just renewed the energy accounts with…

Just renewed the energy accounts with Melissa for the next 2 years. Great service and good advice. Anyone looking for an energy consultant do give Utilink and try.

12 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent service

Claire helped us with our contracts extremely helpful and a happy cheerful lady.

10 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Andrea,

Thank you for taking the time to leave us a review we really appreciate it.

Rated 5 out of 5 stars

Excellent Customer Service

I had a problem with our current supplier raising invoices for electric that had already been invoiced and paid. I contacted our Team Manager and received immediate assistance which resulted in a quick and satisfactory conclusion.

I wouldn't hesitate to contact them again if I have any more problems.

10 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We're delighted that we helped you with the invoicing query and as you know please get in touch if you need anything else at all.

Rated 5 out of 5 stars

Very Impressed with this firm

Gavin was very professional, patient and very knowledgeable. I would highly recommend anyone using this company.

10 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Darren,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service, I wouldn’t go anywhere else!

4 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Donna,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Steve was amazing right from the start…

Steve was amazing right from the start made everything easy would definitely recommend

4 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Colin,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink continue to deliver great service

Utilink continue to deliver great support to our company. We receive regular communications from our consultant Danielle who ensures that the service they have provided is still in line with our companies needs.

4 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sheelagh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Savings!!

Before working together, we were struggling with high bills and ongoing issues with our smart meters. With seven nurseries to manage, utilities and savings are absolutely paramount. From the very beginning, Ricardo Orivaldo and Liam Carr provided outstanding service — their communication skills were excellent, they kept on top of all the paperwork, and kept me updated at every stage.
Since partnering with them, we’ve already received a refund of CCL charges and secured competitive rates for the future, giving us real peace of mind.
I would absolutely recommend them to others. Their customer service, clarity, and clear explanations have been excellent."

29 August 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Julie,

Thank you for taking the time to leave us a review we really appreciate it. The team will be delighted with your feedback and we're over the moon we could help as much as we have. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Thoroughly Recommend

Melissa is friendly, knowledgeable and responsive to queries, each time we have renewed, I have price checked with other brokers and the prices she has achieved are consistently lower. I would thoroughly recommend both for price and service

4 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish with Natalie I felt confident I was in good hands

2 September 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Jamie,

Thank you for taking the time to leave us a review we really appreciate it.

Rated 5 out of 5 stars

5* Utilink

I have used Utilink for a number of years and wouldn’t use another company to secure my contracts. I highly recommend.

3 September 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Karen,

Thank you for the review we're over the moon that you've used us for years and are continuously happy with our service. if you need anything else at all, please don't hesitate to contact us.

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