OK PreAction are now hunting for customers of the Great Annual Savings Group who are in administration ( how unusual). They are trying new tactics now as previously the breach Civil Procedure rules.... See more
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I keep receiving letters & e mails demanding payment of £20000. The restaurant closed 3 years ago. During the time i traded at the restaurant i never saw these people, socalled brokers, they got my si... See more
Ok, where to start....... Didn't do what you said you'd do, left us with split bills with 2 suppliers, (we have more than 1 meter), didn't chase things through with the desired outcome, left us in... See more
Company replied
Utility Alliance were as dodgy as they come and rightly went bust. However, a debt collecting firm called PREACTION are now trying to bully people into paying compensation for contracts purporte... See more
Company details
Written by the company
💡 Top 5 Energy Consultancy 🧡 40th Best Company to Work For - Sunday Times 🔌 CLAIM YOUR FREE ENERGY AUDIT TODAY
Contact info
Tranquility House, Harbour Walk, TS24 0UX, Hartlepool, United Kingdom
- 01429 727100
- enquiries@utility-alliance.com
- utility-alliance.com
Reducing carbon footprint
The team were very helpful & knowledgeable as we were interested in reducing our carbon footprint, the package they found for us did exactly that at a very reasonable rate.
22 October 2020
High quality service
High quality service. Quickly and experience Soultion give me to solve the problem. Really nice deal with the supplying company.
Nice staff Jonny!
Recommend them.
22 October 2020
Helpful company and great staff!
Helpful company and great staff!
Shout out to Harley Ferguson
19 October 2020
Unprompted review
Drayton park golf club energy supply
The help we received in arranging our new energy supplier was very good
17 October 2020
we were neither pleased nor displeased…
we were neither pleased nor displeased with the service we received, as it became a slightly drawn out process, though U Alliance did follow correct procedure but they did have quite a few problems to contend with and we are not sure the hand over has been fluid yet or not, but their handling has been also good.
Overall experience has been a pleasant one as the staff contact is good and also polite and helpful.
16 October 2020
They phone our centre giving us good…
They phone our centre giving us good advice on reducing gas and electricity bill. And also would of advice us any other business.
All this with a friendly approach.
15 October 2020
Great service
Thorough, patient and informative- I wasn't pushed into making a decision.
15 October 2020
good communicator
14 October 2020
Excellent and efficient service
14 October 2020
Account Switch
The process of switching our utility contracts was straight forward but this was only achieved with the knowledge and helpfulness of our Account Manager who made it a seamless task.
13 October 2020
Aaaaarrrggghh
Ok, where to start.......
Didn't do what you said you'd do, left us with split bills with 2 suppliers, (we have more than 1 meter), didn't chase things through with the desired outcome, left us in the dark with progress of switch-over - we still don't know if or when the new supplier is taking over the rest of our account in the near future "either next week or next year", on the whole its pretty shambolic! And they said "it would be seamless, you won't even know it's happening!"
13 October 2020
Reply from Utility Alliance
Thank you for your comments, we are sorry to hear you are disappointed with our service.
In order for us to look in more detail at the issues you have raised, we would ask that you send details of your account - including the name of your business - to enquiries@utility-alliance.com.
As soon as we receive this information we will be able to look at the matter in more detail.
We look forward to hearing from you in due course.
DO NOT DEAL WITH THESE PEOPLE!!!!
DO NOT DEAL WITH THESE PEOPLE - THEY HAVE MISSOLD TO US FABRICATING PRICES FROM OTHER SUPPLIERS - THEY THEN OFFER NO COOL DOWN PERIOD WHICH SHOULD HAVE BEEN A WARNING!!
WE HAVE LODGED AN OFFICAL COMPLAINT AND WILL BE TAKING THEM TO COURT.
7 October 2020
Unprompted review
Reply from Utility Alliance
Thank you for your comments, we are sorry you are not satisfied with our service. Your complaint has been received, and one of our team will be in touch to discuss the matter further.
wonderful service
6 October 2020
Unprompted review
Excellent continued service
Have received continuous great service from Utility Alliance and our account manager Amy M. Wanted to extend our current energy contracts across multiple premises and all was taken care of promptly and with ease.
5 October 2020
Unprompted review
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