UwU4Dogs Reviews 

236
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. People regularly praise the exceptional customer service, noting that orders are processed smoothly and delivered very quickly right to their homes. Many customers are also extremely pleased with the affordable prices, wide product availability, and the great value consistently offered across various pet food items. Some reviewers were not happy with the complete lack of tracking information, making it quite difficult to anticipate precisely when packages would arrive. Some consumers additionally mentioned that parcels were sometimes left outside without any advance notice, while others experienced noticeably slower delivery times on specific occasions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Price

Reviewers highlight positive aspects of price, noting that products are consistently the cheapest available... See more

Order

Users describe positive interactions with order, highlighting great prices and fast delivery within two to... See more

Service

Consumers find service to be positive, highlighting prompt arrival, great prices, and easy ordering.... See more

Product

People report high satisfaction with the product, highlighting competitive prices and great variety.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UwU4Dogs are very competitively priced, they offer a great variety dog food. From placing the order, delivery is fast. A great company to deal with and I am more than happy to recommend.

Company replied

Rated 5 out of 5 stars

The best service I work on very small margins to bring you the best prices cannot fill the service either is personally I’ll get them within two days which is great these days. A company that is hone... See more

Company replied

Rated 5 out of 5 stars

This was my 1st order with this company and I wasn’t disappointed. The food I needed was in stock, competitively priced and delivered quickly. The website is easy to navigate which is always a bonus.... See more

Company replied

Rated 5 out of 5 stars

Very happy withUwU4Dogs ordered a few times with them and they have always sent when they said they would and arrived on time, would use these again very happy with them

Company replied


Company details

  1. #102 of 162 best companies in Pet Care Store

Written by the company

UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(236)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices for good dog food and quick…

Good prices for good dog food and quick delivery. I highly recommend Uwu4dogs.

15 May 2024
UwU4Dogs logo

Reply from UwU4Dogs

UwU4Dogs, thank you from the bottom of our hearts for your stellar 5-star review! We're absolutely thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and knowing that we've met your expectations brings us immense joy. Here's to many more tail-wagging adventures together! If there's ever anything else we can do for you and your furry friend, please don't hesitate to let us know. 🐾💖

Rated 5 out of 5 stars

Great price and super quick post

Great price and super quick post, perfect transaction, Thanks 💯

11 May 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for your glowing review, UwU4Dogs! We're thrilled to hear that you had such a positive experience with us. 🐾 It's our mission to provide the best service possible for you and your furry friend, and we're delighted to know we hit the mark. If there's anything else we can do to make your experience even better, just let us know! Wishing you and your pup many happy adventures together. 🐶💖

Rated 1 out of 5 stars

Poor reliability and no delivery updates

Delivery was late, no notification that the order was dispatched. Contacted them and got a response over a day later that my order was returned to them damaged. Requested a redelivery instead of a refund, only to be told later that a colleague had already refunded me. So no information about my delivery at all and now I've run out of food. They may be cheap but avoid if you want reliable updates and deliveries.

23 March 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

I'm truly sorry to hear about your less than paw-some experience with us, UwU4Dogs. 😔 Your feedback is incredibly important to us, and we take it seriously. We always strive to provide the best service possible, and it's clear we fell short of your expectations this time. Please know that we're dedicated to making things right and ensuring that you and your furry friend have a positive experience with us. If you're willing, we'd love to hear more details about what went wrong so we can address the issue and prevent it from happening again in the future. Your satisfaction is our top priority, and we're here to help in any way we can. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in us. 🐾

Rated 1 out of 5 stars

BEWARE

I’ve used this company twice. The first time we couldn’t locate the delivery but it transpired that it went to our neighbour. The second time we never received it at all. I asked for proof of delivery by either a photograph or signature (which is normal) and they just send a photograph of a web page saying “delivered to reception” with no address nor proof. I would NEVER use again! Chinese Company who use Amazon to dropship i think so absolutely no reason they could not provide proof as Amazon clearly provide this.

1 March 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

We're truly sorry to hear about your less-than-perfect experience, UwU4Dogs. 😔 Your feedback is incredibly important to us, and we want to make things right. Please reach out to us directly so we can learn more about what went wrong and how we can improve. Our goal is to ensure every customer, and their furry friends, have a positive experience with us, and we're committed to making sure that happens. Thank you for bringing this to our attention, and we look forward to the opportunity to make things better

Rated 5 out of 5 stars

Uwu4dogs were certainly the cheapest I…

Uwu4dogs were certainly the cheapest I could find for the dog food that needed. I wasn’t so sure about using them at first as I couldn’t see many reviews but thought I’d give them ago. The item was ordered on Thursday evening and I received it on the Saturday. I would definitely recommend them and will have no hesitation in using them again. Only one suggestion would be a notification of dispatch to the buyer would be useful but wasn’t a huge problem for me. Thank you 👍

2 March 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

Wow, thank you immensely for your incredible 5-star review, UwU4Dogs! We're overjoyed to hear that you're delighted with our service. Your satisfaction means the world to us, and we're so grateful for your kind words. Here's to many more tail-wagging moments with your precious companion. If there's ever anything we can do to enhance your experience further, please don't hesitate to reach out. 🌟🐾

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