V1CE Reviews 1,086

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Nelli offered great customer service on an order that I needed expedited to arrive on time. Highly recommend. Will update once I receive it and let you know how the product actually works

Rated 5 out of 5 stars

Whilst undergoing chemotherapy for my cancer and unaware of a spell of 'chemo brain fog' I placed an order for a v1ce product I already owned! Once my head cleared I contacted v1ce Customer Service to... See more

Company replied

Rated 1 out of 5 stars

System doesn't work very well. tapping your card onto someone else's phone doesn't capture a prospects details, so not useful for being in control of leads. Also, the system doesn't work in rooms wit... See more

Company replied

Rated 5 out of 5 stars

Nelli deserves a promotion. Phenomenal basic service that’s rare to find these days. I emailed about a change to my original order, and Nelli ensured everything was handled quickly and professi... See more

Company replied

Company details

Written by the company

Turn more conversations into clients in the next 30 days. Don't let your next event turn out like your last. Meet them, capture them, close them. Nothing drops.


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4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

We ordered 2 lots of cards from…

We ordered 2 lots of cards from yourselves to take to a business show, and although they seemed to work when we first set them up, they failed to work at least 95% of the time that we were at the convention. This meant that we ended up having to just use conventional paper business cards again that we could have done anyway without making this purchase.

There money back NEVER GO BACK GUARANTEE

Money back promise is a waste of time wont allow return as we did not video the card not working while at the busy show, only told us 6 emails later we should have video the problem

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Germine for all of your help…

Thank you Germine for all of your help today! You made it easy to recover previous business card accounts purchased by our company, and answered a lot of questions about how we can create a centralized business account. The functionality of the V1CE business cards and NFC tap accessory seems like a great investment. I appreciate your assistance!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I spoke with Germine who was really helpful in overcoming some minor technical challenges. I had everything sorted within about 10 minutes. First class service, first class rep!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Extremely swift support from V1CE

Extremely swift support from Nelli and then Germine in the V1CE tech team! The reported issue was resolved immediately and my constructive feedback for app improvements was pleasantly escalated to the dev team for action. Thank you for a great product and superb service… :Dan

7 December 2023
Unprompted review
Rated 1 out of 5 stars

I have ordered a card and that’s it…

I have ordered a card and that’s it they haven’t sent a card and not even coming back to me when I ask what is actually happening. All I get now is Spam emails from V1CE trying to sell me more products I do not need and are useless without a card. Very disappointed with this company I would advise to avoid and find another company for your digital cards.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

John Rex provide excellent support to me today!

John Rex was my support person and he did a great job clearing up my issues and setting my account and card. I am retiring the end of December 2023 after 507 years in the insurance business, and you e-card is perfect for me to update friends, etc. with my new connection information. Looking forward to using it. Any dry special thanks to John Rex. He is awesome!

27 November 2023
Unprompted review

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