I have had a few technical hitches possibly due to the system being so new and the fact all the team are currently self employed. I am slowly starting to get to grips with the system. I had problems... See more
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Reviews shaping this summary
So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... See more
Company replied
I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service i... See more
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Jack has been great throughout our whole vagaro set up experience. Really helpful, catered to our needs and helped us get the system set up in 2 weeks! Always accessible to ask a question and takes no... See more
Company details
About Vagaro
Written by the company
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Contact info
United States
- 9257180971
- vagaro.com
4.0
Great
669 reviews
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I just found out that Vagaro sends…
I just found out that Vagaro sends reminders close to clients appointment time. We have less no shows and its great!
3 September 2025
Reply from Vagaro
Thank you for sharing your experience! 💜 We’re so glad appointment reminders are helping reduce no-shows and making things easier for your business.
Love the ease of use and membership…
Love the ease of use and membership options! Support is fabulous too! Always responsive and they always follow up to make sure the issue is resolved.
2 September 2025
Reply from Vagaro
Thank you! 💜 We’re delighted that you appreciate the ease of use, membership options, and that our support team has been responsive and thorough in their follow-up. We appreciate your kind words!
Just bought the wagaro software two…
Just bought the Vagaro software two weeks ago. I am not impressed with it but so diappointed in customers support. It takes for ever to speak to a support person and also having issue with Vagaro to tranfer our funds to my business account. So far not a good experience!
31 August 2025
Unprompted review
Reply from Vagaro
Thank you for sharing your feedback. We understand how important reliable support and timely fund transfers are for your business. Our team would like the opportunity to review the issues you’re experiencing and assist you directly. Please reach out to our 24/7 support team via phone, chat, and email at vagaro.com/pro/contact so we can help resolve this for you.
My Experience
I have had a few technical hitches possibly due to the system being so new and the fact all the team are currently self employed. I am slowly starting to get to grips with the system. I had problems with the card machine connections not being compatible with the Mac Book so need to order another one. I feel more training would be good. I’ve not yet being able to put bookings on marketplace or do the website that we pay for either so these are things I do need help with.
2 September 2025
Reply from Vagaro
Thank you for sharing your feedback. We’re glad to hear you’re getting started with Vagaro, and we’d love to support you further. You can sign up for a free one-on-one training session with a Vagaro trainer using the promo code COMMUNITY at vagaro.com/vagarouniversity. They’ll walk you through marketplace bookings, your website setup, and more to help you get the most out of the system.
Easy to use and run my business…
Easy to use and run my business through. My clients all love this system!
31 August 2025
Reply from Vagaro
Thank you! 💜 We’re so glad Vagaro makes it easy to run your business and that your clients are loving the system too.
Reply from Vagaro
Thank you! 💜 We’re so glad you find Vagaro user-friendly and that your clients are loving it too.
We changed from another well-known…
We changed from another well-known booking system two years ago to Vagaro and it’s the best decision we made. The team at Vagaro helped with the transition and continually helps with any queries we may have. Very happy with Vagaro.
18 December 2024
Reply from Vagaro
Thank you for sharing your experience! 💜 We’re so glad switching to Vagaro has been the best decision for your business. It’s wonderful to hear our team was able to support you during the transition and continues to be there whenever you need us.
Amazing staff!
28 August 2025
Reply from Vagaro
Thank you! 💜 We’re so glad to hear our staff made such a great impression.
Undoubtedly 5star experience
Undoubtedly 5star experience, Jack has been absolutely helpful, supporting and assist you every time you need which I have had never before with any other booking providers. So far Vagaro seems the best to me, easy to use and book for the clients too.
28 August 2025
Unprompted review
Reply from Vagaro
Thank you for the wonderful feedback! 💜 We’re so glad you’ve had a 5-star experience and that Jack has been so helpful and supportive. It’s great to hear Vagaro has been easy to use for both you and your clients!
Reply from Vagaro
Thank you! 💜 We’re so glad you find Vagaro easy to use.
Love this program so far
Love this program so far. First week using it but so far has been seamless. The customer reps have been very helpful with any questions.
27 August 2025
Reply from Vagaro
Thank you for sharing your experience! 💜 We’re so glad your first week with Vagaro has been seamless and that our support team has been helpful along the way.
Vagaro is such a complete platform
Vagaro is such a complete platform. It’s intuitive, easy to use for both me and my clients, and it keeps everything organized in one place—scheduling, payments, reminders, and service management. What I love the most is how it simplifies my daily work while giving my business a professional image. I definitely recommend it to other beauty and wellness professionals looking for a reliable and practical tool!
27 August 2025
Reply from Vagaro
Thank you for your wonderful feedback! 💜 We’re so glad Vagaro helps keep everything organized in one place and makes managing scheduling, payments, reminders, and services simple for you and your clients. It’s great to hear it also gives your business a professional image — we truly appreciate your recommendation!
I'm still learning a few new things
I'm still learning a few new things. It is easy to figure out.
26 August 2025
Reply from Vagaro
Thank you for your feedback! 💜 We’re glad you’re finding Vagaro easy to learn. To help you get the most out of the system, you can book a free one-on-one training session with a trainer at vagaro.com/vagarouniversity using promo code COMMUNITY.
Vagaro has been a nightmare
Vagaro has been a nightmare. I have been using online scheduling for my acupuncture practice for 15 years. Schedulicity was the platform I used and was very happy with their user interface on both practitioner and patient end. Unfortunately they were purchased by Vagaro and it has been nothing but problem after problem. Simple things like only scheduling on the hour or half hour. It changed and locked several of my patient names. Patients have been complaining left and right about the user end as well. If I could give them 0 stars I would.
22 August 2025
Unprompted review
Reply from Vagaro
Thank you for sharing your feedback. We understand the importance of a smooth scheduling and booking experience for both practitioners and patients. We’d like the opportunity to review the issues you’ve experienced, including appointment intervals, patient information, and client booking concerns. Please email our team at support@vagaro.com with the subject 'attn: CX' so we can assist you directly.
I have been using VAGARO for over 14…
I have been using VAGARO for over 14 years! This is the easiest online booking ever. I love you can make online DEALS and turn them on and off when your slow and busy!
26 August 2025
Reply from Vagaro
Thank you for being with Vagaro for over 14 years! 💜 We’re so glad you find the booking system easy to use and that you’re loving features like online Deals to manage your schedule when it’s busy or slow. We truly value your loyalty and support!
Love this booking system
23 August 2025
Reply from Vagaro
Thank you! 💜 We’re so glad you love using Vagaro as your booking system.
I have used Vagaro for years
I have used Vagaro for years, however now that I own my own business, Vagaro has been a tremendous help as I am able to use them both as my website and booking system. The custsomer service is outstanding. My only complaint is the card reader. It didn't work at all despite Vagaro's assistance, so I had to fall back on square for card charges unfortunately.
1 August 2025
Reply from Vagaro
Thank you for being a long-time Vagaro user and for sharing your experience! We’re so glad Vagaro has been a big help in running your business and that our customer service team has been able to support you. We appreciate your feedback on the card reader and understand how important reliable hardware is. If you experience any issues, please reach out to our support team at vagaro.com/pro/contact so we can assist you further.
Love vagaro -- makes my life so much…
Love vagaro -- makes my life so much easier! My clients can schedule, checkout, and purchase gift cards all from their own phone! saving them a trip to see me !!
19 August 2025
Reply from Vagaro
We love hearing this! 💙 It’s great to know Vagaro is making things easier for both you and your clients. Thanks for sharing your experience!
Sketchy...ONLJ Nails
Sketchy....Business requires Credit Card supplied to 3rd party in order to book even a pre-paid service (groupon etc.).
Shows "open at 8am/8pm, Walk ins welcome" but, empty...? I went during biz. hours, PRE-PAID for service only to be directed to 3rd party pressuring for my credit card info. to book appt.
ALSO - Address has 3 different Co. names. OLNJ, Mirror Mirror & Vargo. Would not recommend providing your Credit Card info., As for the groupon - the honest thing would be to post
"Credit card needed to a 3rd party that handles booking".
19 July 2025
Unprompted review
Reply from Vagaro
Thank you for sharing your experience with us. Vagaro is a scheduling software platform, and each business decides how to set up their account. Requirements such as collecting a credit card are chosen by the business, not by Vagaro. However, it’s entirely up to each business how they choose to set up and run their account.
If you’d like us to investigate this further, please email support@vagaro.com with the subject “Attn: CX” so our team can review the matter. We appreciate you bringing this to our attention and will work towards a resolution.
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