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Valiant Finance Reviews 

3,407
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional professionalism, welcoming and helpful attitude, and consistent support provided throughout the entire journey. Many people highlight that brokers go above and beyond expectations to secure the best possible financial solutions and highly competitive interest rates for their clients. Consumers are also deeply impressed by the remarkably fast response times and the highly efficient handling of loan applications and associated paperwork. Reviewers consistently emphasize that the overall user experience is exceptionally smooth, transparent, and completely stress-free, making complex financial procedures remarkably straightforward for everyone involved.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their outstanding support, efficiency, and... See more

Service

Customers had positive experiences with service, consistently highlighting fast turnaround times and... See more

Customer service

People report positive experiences with customer service, highlighting that support agents are consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth, seamless, and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt replies and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning to end Michael Williams was professional and promptly with his service. He went above and beyond to help us get the best financial results. He handled everything while we were over... See more

Company replied

Rated 5 out of 5 stars

Recently used Valiant. Ella Sheridan was more then happy to help from the beginning any hurdle along the way was not a issue for Ella Sheridan helped me get the deal I wanted and that fitted my busi... See more

Company replied

Rated 5 out of 5 stars

Alex Patsellis is the ultimate professional who truly cares about his client. He went to all lengths to get me the best car and lowest interest rate. I cannot commend him to others highly enough.

Company replied

Rated 5 out of 5 stars

From start to finish Matt from Valiant Finance made the process pain free. The team nearly halved the interest rate provided by another lender!! We couldn't be more greatfull for all the help and supp... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 95606560150

  1. Non-bank financial service
  2. also in
  3. Car finance and loan company
  4. Finance broker

About Valiant Finance

Written by the company

Valiant

About us

Valiant Finance is an Australian commercial finance platform. In more than 10 years, we’ve worked with over 30,000 businesses and helped secure $3.0bn+ in funding.

We connect businesses with finance from a panel of 95+ lenders through one simple application. Our brokers work out which lenders suit each business, structure the deal and make the case to the lender, so you can compare your options and choose the one that’s right for you.

Tell us a bit about your business at valiantfinance.com and get a quote in 24 hours, with no credit check to explore.

Get started Call us

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,407)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful 10/10

Wonderful, easy experience. John Tan was super friendly and made the process very easy. It can be overwhelming to be a small business and need help, but John made me feel comfortable and just made the whole experience very positive. Thank you so so much.

26 February 2026
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Reply from Valiant Finance

Hey Ana,

Thank you for highlighting John's excellent service and for your kind words. We're very happy to hear he transformed a potentially overwhelming situation into a positive and easy experience for your small business. We appreciate you choosing us, and we definitely look forward to our next opportunity to assist you.

Rated 5 out of 5 stars

Looking for the perfect broker just ask…

Looking for the perfect broker just ask for Lachlan Tebbutt.
Went out of his way to make everything easy for me being a sole trader, took care of it all and always contactable. What an easy process they'll always have any of my business
Thanks again

19 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Chris,

Thank you for sharing such positive feedback about your experience with Lachlan. We're so pleased to hear that he went above and beyond to ensure a smooth and easy process for you. We value your business and are always here to help.

Rated 5 out of 5 stars

Ella was very helpful

Ella was very helpful, friendly, very responsive (no long waits to hear back) and got the job done quickly for us!

26 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Rachel,

Many thanks for the kind words. We're pleased to hear that Ella's quick follow-up and helpful approach kept things moving and delivered results. Your feedback helps us maintain this high standard, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Very helpful and good support

Very helpful and good support

23 February 2026
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Reply from Valiant Finance

Hey,

We appreciate you sharing this. It’s great to hear that the support you received was helpful and met your needs. Thank you for your trust. We look forward to assisting you again.

Rated 5 out of 5 stars

Kelvin handled my business loan and he…

Kelvin handled my business loan and he was was absolutely fantastic to work with, being my first business loan he took the time to explain everything to me and made sure I felt confident before we made any decisions. Can’t recommend Kelvin enough! Any loans or financial advice I need in the future he will be my go too!

20 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Jordan,

Thank you for sharing your experience with Kelvin. We're glad his guidance and careful pacing helped you feel confident in every decision. We truly appreciate the recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

I went through the process with Tamara…

I went through the process with Tamara and there was no worrying about any financial issues, all was discussed through talking or emails, I would recommend Tamara as she went beyond with help and guidance right to the end.
Thanks again Tamara a true people person

16 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Caroline,

Thank you sincerely for your generous review. It is encouraging to hear that Tamara made everything straightforward, remained responsive across calls and emails, and provided the guidance you needed throughout. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Phoebe Divanis is the best

This my third time dealing with Phoeba ( Valiant Finance) She’s always there to help. She can make everything possible when you need fund.

23 February 2026
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Reply from Valiant Finance

Hey Jack,

Thank you for your continued trust and this thoughtful note. We’re delighted that Phoebe has been there for you each time and kept the funding process smooth. Your support is greatly appreciated by our whole team. We look forward to being of service again.

Rated 5 out of 5 stars

Valiant Finance are legends

I enquired with Valiant about financing a business vehicle and they put me onto Kelvin Cheung, what a legend! He did all the heavy lifting and got me sorted so much faster than I expected, made it a very easy process from my end.
Highly recommend Kelvin and Valiant Finance!

7 November 2025
Unprompted review
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Reply from Valiant Finance

Hey Isaac,

Thank you for recognising Kelvin’s support. We’re glad the process felt easy and faster than expected. We look forward to assisting you again in the future.

Rated 1 out of 5 stars

Due diligence of course is wonderful…

Due diligence of course is wonderful with hindsight. We trusted the slick salesperson Benjamin Sowden; confident personable and reassuring. We were desperate; my wife and her small business had zero credit history. She needed finance and after being turned away by bank after bank despite continuing to report solid turnover. The result was a $34000 loan with Finance One at insane interest rates. Nice fat 10% commission for Ben that we are still paying for. He assured us that within six months of reporting the same income that the business had been operating at for three years he could get the loan refinanced at a much more affordable interest rate.

Well, lesson learned. Ben became less personable and more elusive, my wife couldn’t keep up the repayments when the refinancing proved to be illusory. She still owes over $13000 after almost three years of paying $1565 per month. Sadly her business has folded as a result. We are both devastated.

17 February 2026
Unprompted review
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Reply from Valiant Finance

Hi David,

Thank you for taking the time to share your experience. We are very sorry for what you and your family have been through. This falls short of the standards we set at Valiant, and we take your concerns seriously.

We have escalated this internally and would value the opportunity to speak with you directly to fully understand what happened and discuss the next steps.

When you have a spare moment, please call 02 9189 6771 or email your preferred contact time or details to customersuccess@valiant.finance so we can arrange a time to speak. One of our managers may also reach out to address your concerns.

Once again, thank you for bringing this to our attention.

Rated 5 out of 5 stars

An amazingly simple process

An amazingly simple, smooth and quick process.
Thank you John Tan for making my experience so great.

17 February 2026
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Reply from Valiant Finance

Hey Stacey,

Thank you for taking the time to review us. We're delighted to hear that John's approach kept everything smooth and on track. We look forward to assisting you again.

Rated 5 out of 5 stars

Smooth and swift process with Dara

We really appreciate Dara’s help with our business car finance. As a small-to-medium business, we were previously declined by a traditional lender, but Dara handled everything smoothly. His quick follow-up and efficient support helped us secure approval within the next business day. Thank you, Dara—we’re very grateful and look forward to working with you again.

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Mew,

Thank you for your positive review. We are delighted to hear that Dara provided a seamless process and rapid, situation specific approval. We look forward to assisting you again.

Rated 5 out of 5 stars

Great experience with Valiant

Ronan Buckley from Valiant assisted me in getting multiple finance quotes and information especially considering the specific circumstances with my age. Ronan was very accommodating and provided a great experience that was really personable which I liked. Although I didn't end up going with finance via Valiant Ronan was definitely top notch to work with and would be the go to for future finance needs for me.

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Prestianni,

Thank you for taking the time to share your experience. We are glad to hear that Ronan provided multiple quotes, clear information regarding your circumstances, and a personable experience. Even though you did not proceed this time, we look forward to working with you again in the future.

Rated 5 out of 5 stars

WE AS A BUISNESS FOUND VALIANT…

WE AS A BUISNESS FOUND VALIANT FINANCE,VERY EFFICENT AND GREAT TO WORK WITH,AND A BIG THANK YOU TO KELVIN,WHO WENT ABOVE & BEYOND,TO HELP US
WOULDNT HESITATE TO USE VALIANT AGAIN THANK YOU

14 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Pat,

We appreciate your feedback. It’s good to hear Valiant was great to work with and Kelvin provided exceptional support. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Dara is a bloody legend has helped us…

Dara is a bloody legend has helped us multiple times now. Any loan questions we will always go straight to him.look forward to dealing with him again

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Andrew,

Thank you for the kind words about Dara. We’re pleased he has supported you time and again. We look forward to continuing our partnership.

Rated 4 out of 5 stars

Worked with Talal and got wonderful support

Worked with Talal and got wonderful support and am so grateful we were able to work with Talal and his organisation.
Made this experience very easy and he was constantly in touch and giving updates along the way.
Stress free.
Highly recommend Talal and his team members and Valiant Finance.

12 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Rob,

Thanks so much for the kind words. We’re delighted Talal went above and beyond to ensure you had the best possible experience. We appreciate the recommendation and look forward to working with you again, aiming for five stars next time.

Rated 5 out of 5 stars

Prompt and Professional Service

Prompt and professional handling of the application all the way through the process
Highly recommended for small business funding
Ella Sheridan was our Product Specialist (Asset Finance) and we are very pleased with her support

11 February 2026
Unprompted review
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Reply from Valiant Finance

Hey John,

We’re grateful for your review. Ella’s responsiveness and follow through are exactly what we aim to deliver. We look forward to assisting you again.

Rated 5 out of 5 stars

Sten is an absolute please to work…

Sten is an absolute please to work with..

2 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Francois,

Thank you for your review. We're happy to hear that Sten delivered an excellent experience, and we look forward to supporting you again.

Rated 5 out of 5 stars

This process was unbelievably easy

This process was unbelievably easy, all thanks to Dan. Thank you again for your genuinity and support; you’re worth more than five stars. Very grateful.

7 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Michael,

We value the time you took to write this. It’s encouraging to know that Daniel made the experience straightforward and stress-free. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Incredibly helpful and quick

Sten was incredibly helpful and quick to find an appropriate method of finance for our business. He has continued to provide an excellent follow up service to us.

2 February 2026
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Reply from Valiant Finance

Hey Kerrie,

Many thanks for sharing this. We’re happy that Sten found the right finance quickly and kept communication flowing. We look forward to the opportunity to work with you again.

Rated 5 out of 5 stars

I recently used Valiant to secure finance for a work van.

I recently used Valiant to secure finance for a work van.
It was perfect from start to finish.
Ella contacted me and had the ball rolling within 5 minutes. Four hours later, I had pre-approval, and the deal was completely finalised the next day!
Ella made everything simple and she stayed in contact with me during the entire process. Her phone manner and knowledge of products made me feel confident that I was getting a great deal, and she explained every step of the process.
I highly recommend contacting Ella and the the team at Valiant Finance...... you won't be disappointed.

3 February 2026
Unprompted review
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Reply from Valiant Finance

Hey Matt,

Thank you for taking the time to leave a review. It's wonderful to hear that Ella simplified the process, kept you updated, and secured fast pre-approval for your van. We look forward to assisting you again.

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