An extremely poor service which led to a loss of business. The terminal had a fault which could not be remedied without further investigation at our expense. We had the machine/contract for se... See more
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cant really comment on valitor itself apart from better rates and getting funds quicker , but Neil their rep has done everything he promised . after he made the appointment he came in showed me how... See more
Company replied
AWFUL COMPANY - PLEASE TAKE IT FROM AN OLD BUSINESSMAN DO NOT USE THESE SCAMMERS GOT A BILL FOR OVER £750 NEVER HERD OF THEM THEY SEND THE PAPERWORK AND IT WAS FORGED !!! NOT MY SIGNATURE, WRONG... See more
We moved from Barclaycard to Valitor in 2018. Not being one to swap and change we decided we would place accept the terms offered by Jawed Butt and move to Valitor at our three shops. The move ha... See more
Company details
Written by the company
Valitor are guided by three principles: we think differently & solve your problems simply; we always put our customers first; & we build our own solutions
Contact info
Amberley House, Peascod Street, SL4 1TE, Windsor, United Kingdom
- 01279 712600
- enquiries@valitor.com
- valitor.com
2.6
Poor
242 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service.Very efficient and…
Excellent service.Very efficient and reliable.
17 May 2019
Unprompted review
Reply from Valitor
Hi Carol,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
I've been with these people since july…
I've been with these people since july last year 2018 and have not had any thing go wrong yet all been.fine only thing now and then the chip & pin machine has a bad time getting a single the first time but has alway got there in the end
17 May 2019
Unprompted review
Reply from Valitor
Hi Russell,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Good service
17 May 2019
Unprompted review
Reply from Valitor
Hi Faramarz,
So pleased you like our service.
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Fantastic customer service
Fantastic customer service, we use twice a year and always without an issue. Highly recommended
Louise, TyrePal
17 May 2019
Unprompted review
Reply from Valitor
Hi Louise,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Ian Fyfe
Ian Fyfe
Service second to none
Saved 30% overall , a few problems setting up but continued until all working perfectly.
Logans larder
16 May 2019
Unprompted review
Reply from Valitor
Hi there,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
I always receive a professional and…
I always receive a professional and personal service from Naveed Riaz, who deals with all my needs in a prompt and efficient manner.I will always recommend Valitor for their excellent service.
16 May 2019
Unprompted review
Reply from Valitor
Hi David,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Reply from Valitor
Hi Sarah,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Craig Penty
Craig initially made contact and after a site visit we decided to switch to Valitor, this was due to Craig's comprehensive explanation.
The offers made by Valitor are able to save at least £50 per month.
James Hadley ltd
16 May 2019
Unprompted review
Reply from Valitor
Hi Simon,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Very good service from the start
Very good service from the start. Max Edwards and the team were very helpful. I would recommend valitor to other companies.
15 May 2019
Unprompted review
Reply from Valitor
Hi Paulette,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Reply from Valitor
Hi Anthony,
That's the Valitor difference :-)
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Very professional service provided with…
Very professional service provided with no inconvenience or fuss. Ryan Hadley made it a simple process and was very helpful throughout.
15 May 2019
Unprompted review
Reply from Valitor
Hi Dawn,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Great service
Great service. Max Edwards was very helpful in finding me the best deal.
15 May 2019
Unprompted review
Reply from Valitor
Hi Henry,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Always excellent and speedy service
Always excellent and speedy service, great communication, - nothing ever too much trouble for Naveed Riaz. We shall continue to use Valitor. Thank you
15 May 2019
Unprompted review
Reply from Valitor
Hi Karen,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Short Term Hire - Superb
Used Valitor a few times for short term hire, service has been excellent from Naveed Riaz and the rest of the guys.
Thanks
15 May 2019
Unprompted review
Reply from Valitor
Hi Calum,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Reliable Friendly and Fast
Naveed is always really helpful and goes out of his way to make sure every requirement is dealt with super fast and efficiantly. He is one of very few people you can totally rely on doing their best to help - I would highly recommend!!
15 May 2019
Unprompted review
Reply from Valitor
Hi Susanne,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
New terminals
We have used this company for many years always helpfull
and polite friendly staff
15 May 2019
Unprompted review
Reply from Valitor
Hi there,
Thank you for your review and feedback, we really appreciate it.
Best regards
Rob
Prompt delivery and good prices for…
Prompt delivery and good prices for hiring credit card terminals. Always prompt and helpful service from my contact, Naveed Riaz
15 May 2019
Unprompted review
Reply from Valitor
Hi David,
Thank you for your review and feedback, we really appreciate it :-)
Best regards
Rob
I would defo recommend this company
I would defo recommend this company, Max Edwards was fantastic at explaining all the pros and cons as well as all the tariffs so well that even a dinosaur like me could understand. The card reader itself is a fantastic machine that works perfectly every time and my customers are loving it. I really cannot fault the company in any way!
14 May 2019
Unprompted review
Reply from Valitor
Hi Gillian,
Awesome review! We’re really pleased everything is working well for you :-) thank you so much for this and for your feedback.
Have a great day
Best wishes
Rob
New to card payments
Was wary of taking card payments being a technophobe but jack Kelly guided me through it all making it so simple,should have done it years ago.thanks jack,regards Gerry.
14 May 2019
Unprompted review
Reply from Valitor
Hi Gerry,
Glad we got you up and running :-)
Thank you for your review and feedback, we really appreciate it.
Have a great day
Best regards
Rob
Reply from Valitor
Hi Freya,
Thank you for your review and feedback, we really appreciate it :-)
Best regards
Rob
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