An extremely poor service which led to a loss of business. The terminal had a fault which could not be remedied without further investigation at our expense. We had the machine/contract for se... See more
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cant really comment on valitor itself apart from better rates and getting funds quicker , but Neil their rep has done everything he promised . after he made the appointment he came in showed me how... See more
Company replied
AWFUL COMPANY - PLEASE TAKE IT FROM AN OLD BUSINESSMAN DO NOT USE THESE SCAMMERS GOT A BILL FOR OVER £750 NEVER HERD OF THEM THEY SEND THE PAPERWORK AND IT WAS FORGED !!! NOT MY SIGNATURE, WRONG... See more
We moved from Barclaycard to Valitor in 2018. Not being one to swap and change we decided we would place accept the terms offered by Jawed Butt and move to Valitor at our three shops. The move ha... See more
Company details
Written by the company
Valitor are guided by three principles: we think differently & solve your problems simply; we always put our customers first; & we build our own solutions
Contact info
Amberley House, Peascod Street, SL4 1TE, Windsor, United Kingdom
- 01279 712600
- enquiries@valitor.com
- valitor.com
No recent history of asking for reviews
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Craig Penty
Nice young gentleman fitted our card machine very helpful definitely recommended

Reply from Valitor
I would like to say a massive e thank…
I would like to say a massive e thank you to Naresh Nahar from Valitor. Naresh helped me not only save money on my monthly Bill's, he installed the machine very efficiently and was very professional in his approach.
I would highly recommend this company for the professional and honest approach also ensuring small businesses like myself can save money.
Mr Krishnaruban

Reply from Valitor
Failed to deliver as promised, terrible service.
Valitor were supposed to be suppliers to our business but raised compliance issues the day prior to taking delivery of the card terminals.
Had 4 months of conversations with their team and never once was advised about the compliance aspects of the account until the day prior to needing the terminals. This caused major disruption to our business and clients as they dragged their feet for so long organizing the account without discussing the requirements for compliance.
We now have to organize this service elsewhere with less than 24 hours before Valitor had promised delivery. Extremely disappointing service, would not recommend to our clients as all of these issues should have been raised months ago.
*Edit*
Following Darrens reply, the discussion was actually started in February months prior to the requirement coming into effect. Naveed the gent dealing with the query never raised an issue with 4 MONTHS notice before the purchase date arrived. You claim this was a last minute request, it was not. Justify it however you please, your team failed to notify ourselves of a single issues with all the notice in the world, you left literally less than 24 hours before delivery to decline the request which means no time to organise an alternative, shocking service no matter how you spin it.

Reply from Valitor
Valitor have been very easy to use and…
Valitor have been very easy to use and deal with, Max Edwards has been great and has solved any problems that may have arisen

Reply from Valitor
Doesnt allow for zero stars !!!!
Doesnt allow for zero stars !!!!
Just been informed by a rude and obnoxious woman that because my business has processed payments of a higher amount they are refusing to pay the cash over, even though the customers bank has cleared this .....
they want evidence of purchase ... im a hotel
i can sent you stained bedsheets if that help.
customer service of the lowest level.

Reply from Valitor
Graham from Valitor has been a great…
Graham from Valitor has been a great help setting up terminals in our showrooms. We have saved money on our Worldpay account and was looked after locally by Graham. We would highly recommend.

Reply from Valitor
Great customer service
Great customer service! Explained every in detail, saved me money which as a business owner is brilliant! Once PDQ machines arrived I didn’t have to do anything as John came and fitted everything and set it all up! Highly recommended this company! Thank you so much

Reply from Valitor
Excellent customer service from Lauren
Excellent customer service from Lauren. Recommended to my colleague for future needs

Reply from Valitor
Excellent speedy service by Aleem to…
Excellent speedy service by Aleem to help save us money and set up our terminal.

Reply from Valitor
Simon made our switch over really easy…
Simon made our switch over really easy and simple. Easy process from start to finish. Saving us money too.
Excellent service
Thanks!

Reply from Valitor
Thank you Jawed
Jawed Butt was my contact (after a phone call to set up our appointment) and guided me through the process of the change over to the company he represents. Great to work with and a great deal.
Thank you Jawed

Reply from Valitor
We were approached by Valitor and was…
We were approached by Valitor and was assessed by Jawed Butt to see if they had compatibility with our previous provider. It was an eye opener to see just how much we were paying and what Valitor could save us. The service and installation was quick and completed in a professional manner. Very pleased with the on line portal that lets you see your account and all payments.
Great result
The Avenue Hotel (Grantham)

Reply from Valitor
Dudley Road Social Club
Sid popped in this afternoon asking how I was getting on with the terminal, been set up with valtor for 5 months, exactly what it says on the tin, I was told a 30% saving compared to Barclays, it’s actually 40%
Would highly recommend this company.

Reply from Valitor
Very professional
Very professional, efficient service from Ian Fyfe . Looking forward to my 40% saving !

Reply from Valitor
Trade Tyres Services (Mids) Ltd
We have just started to use Valitor, Jawed who is our point of contact
has been exceptionally helpful and sorted out a couple of teething problems we had quickly and most efficiently, thank you
Would definitely recommend Valitor in the future
Tina
Trade Tyres

Reply from Valitor
A cheerful and engaging experience
A cheerful and engaging experience ! Took time to guide me through the process and left me fully satisfied.

Reply from Valitor
We moved to Valitor in…
We moved from Barclaycard to Valitor in 2018. Not being one to swap and change we decided we would place accept the terms offered by Jawed Butt and move to Valitor at our three shops. The move has saved the business significant amounts each month and the online back office has been really useful for reconciling each account.
Strongly recommend Valitor as a Card Payment service provider.

Reply from Valitor
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