Valve Kings Reviews 284

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A straightforward transaction, delivered as detailed - shame Royal Mail "couldn't get access" (I have lived here for 30 years and was here all day - no barriers)

Rated 5 out of 5 stars

Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... See more

Rated 3 out of 5 stars

Prompt Service with excellent courier. However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent. This must of left the fac... See more

Company replied

Rated 5 out of 5 stars

Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... See more

Company details

  1. Heating service

Information provided by various external sources

We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

284 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great product

Great product, really good finish, speedy delvery. Really helpful when emailed about other sizes, wish you would also do the same radiator in bigger size.

14 June 2023
Rated 1 out of 5 stars

Errors made, poor communication

Made an error on pricing on website, then cancelled without any correspondence. I emailed asking why and was met with “we have made an error, deal with it attitude”. No offer of a discount or any other communication, took my business elsewhere.

Can’t imagine they will be decent if you have any issues with your order going by my experience.

3 June 2023
Valve Kings logo

Reply from Valve Kings

Apologies for the miss price on the website during the weekend updates and that we could not supply the multiple £300 radiators at £30 each which you had purchased. We cancelled and refunded the order straight away and an email was also sent at the same time.

Rated 1 out of 5 stars

Not next day delivery if you are in Scotland.

Not next day delivery if you are in Scotland, and I don't mean the highlands or Islands. The Borders of Scotland! Called to check where our order was only to be told "our courier has it and will deliver it next week as you're in Scotland" Not good enough and nothing mentioned on your website regarding this. Contrary to what Nicola Sturgeon thinks, we are part of the UK. Order cancelled.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

All good

All good, but I choose bank holiday time to order so projected quick delivery scuppered that hope.

4 April 2023

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