A straightforward transaction, delivered as detailed - shame Royal Mail "couldn't get access" (I have lived here for 30 years and was here all day - no barriers)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... See more
Prompt Service with excellent courier. However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent. This must of left the fac... See more
Company replied
Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... See more
Company details
Information provided by various external sources
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Contact info
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, United Kingdom
- 01492 593336
- info@valvekings.com
- valvekings.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick service.
A very easy ordering process
A very easy ordering process and a very prompt delivery. We have yet to fit the radiator heating element but hoping all will be well. I can recommend Valve Kings.
Great product
Great product, really good finish, speedy delvery. Really helpful when emailed about other sizes, wish you would also do the same radiator in bigger size.
Very good service and a great product
Although we rate Valve King very high
Although we rate Valve King very high, we were puzzled at why our order with them was delivered as part of a package bundled together with goods from an entirely separate company.
Really helpful with the queries I had…
Really helpful with the queries I had and great product for a great price.
Errors made, poor communication
Made an error on pricing on website, then cancelled without any correspondence. I emailed asking why and was met with “we have made an error, deal with it attitude”. No offer of a discount or any other communication, took my business elsewhere.
Can’t imagine they will be decent if you have any issues with your order going by my experience.

Reply from Valve Kings
Excellent service and product.
The customer service team were…
The customer service team were excellent and followed up my online order to make sure we wasn’t missing anything and it was delivered in the time frame that they estimated.
Excellent service
Excellent service great product at very reasonable price. Very quick delivery.
Fair price, quality product.
Fair price, quality product and delivery sooner than expected.
Thank you
Not next day delivery if you are in Scotland.
Not next day delivery if you are in Scotland, and I don't mean the highlands or Islands. The Borders of Scotland! Called to check where our order was only to be told "our courier has it and will deliver it next week as you're in Scotland" Not good enough and nothing mentioned on your website regarding this. Contrary to what Nicola Sturgeon thinks, we are part of the UK. Order cancelled.
All good
All good, but I choose bank holiday time to order so projected quick delivery scuppered that hope.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







