Van Monster - Warrington Reviews 196

TrustScore 5 out of 5

4.9

Athlone Road, WA2 8JJ Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We can highly recommend Mike at Van Monster Warrington. We purchased a Kia Ceed and traded in our old car at a very good price. Mike was friendly and professional throughout and made everything so e... See more

Rated 5 out of 5 stars

Chris provided excellence service and kept me informed and updated throughout, I bought a great car which I am extremely pleased and happy with! Would definitely buy again from VanMonster and highly r... See more

Company replied

Rated 5 out of 5 stars

I got the 5 star treatment from Mike Rossiter at Monster Van Warrington . The whole process from choosing my van to driving away went as sweet as a nut . Mikes communication skills were s... See more

Company replied

Rated 5 out of 5 stars

Called in on the off chance spoke to a guy called Mike 20 mins later I had bought a new van very helpful and knowledgeable looked at a few vans decided on a citroen berlingo. Collected the van on the... See more

Company replied


Company details

  1. Used truck dealer
  2. Motor vehicle dealer

Information provided by various external sources

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Van buying experience

Mike,put me at such ease with every step of my purchase with my new van.

30 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the feedback.

Rated 5 out of 5 stars

My sons first Van…

My son bought his first a van from Van Monster- Warrington, last week. A massive thanks goes out to Chris Kershaw for all is help and advice (also the guy who came with me on the test drive👍). We were left to look at any vans we wanted and no hard sell. All the vans we looked at were 1st class and would definitely recommend VM Warrington to anyone thinking of buying a van.
Thanks again, Chris for a 5* service 👍👍👍

21 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Fab review.Thank you.

Rated 5 out of 5 stars

I recently purchased a van from Van…

I recently purchased a van from Van Monster at warrington, Chris Kershaw went the extra mile from start to finish, made my experience above and beyond would definitely recommend. Service 10/10

26 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Great review. Thank you.

Rated 5 out of 5 stars

excellent service from Chris Kershaw…

excellent service from Chris Kershaw full 5* service from start to finish .,saw a car a month ago went down for a look was welcomed by friendly staff Chris made me really comfortable very trustable i bought a car that day,very happy with my purchase ,good warranty ,brilliant price ,would recommend and will definately buy from here again in the future from Taz

22 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the review and recommendation.

Rated 5 out of 5 stars

Great Service

Mike was Great, it took less than 1 week for the car to be available after deciding to buy.

Communication from Mike was clear and Prompt and will 100% come back for a car again.

27 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Fab review. thank you.

Rated 5 out of 5 stars

Many thanks to Mike for his excellent…

Many thanks to Mike for his excellent customer care. Mike made me feel welcomed and valued as a customer. He was well organised, friendly and very helpful. I feel confident with my new purchase and feel reassured that I can ask for any further help or advice should the need arise. Thank you to all the staff too.

1 March 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Great review and feedback, thank you.

Rated 5 out of 5 stars

mike who i dealt with was a breath of…

mike who i dealt with was a breath of fresh air as always.
i have dealt with him for years and he is one of the main reasons i shop with van monster.
we have bought a fleet of vehicles from van monster and i wont shop elsewhere due to service and after care.

15 February 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for this. Very much appreciated. Well done Mike.

Rated 5 out of 5 stars

New Car - Great Service

Recently bought a car from here. Staff very friendly and professional. Not pushy at all when offering any additional warranty etc. Really easy to deal with. Car significantly cheaper than other dealers and in great condition.

27 January 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for taking the time to provide this great feedback, we really do appreciate it and pass on every comment.

Rated 5 out of 5 stars

Bought a car recently from Chris

Bought a car recently from Chris, he made the process so easy and was so honest. Would definitely go back. Thanks Chris :)

31 January 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for taking the time to provide this review, we really do appreciate it and pass on every comment. Well done Chris.

Rated 5 out of 5 stars

Excellent service from Mike at van…

Excellent service from Mike at van monster. Honest, fast no boring sales speigal.

1 February 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for taking the time to provide this positive review, we really do appreciate it and pass on every comment. Well done Mike.

Rated 1 out of 5 stars

Bought a van from the warrington branch…

Bought a van from the warrington branch absolutely shocking vans paid a lot of money 18months ago for a peageot expert van and now broke needing a full new engine why I wasn’t told the cambelt would need changing soon!! and then for me to take it for a service before this happened for them to tell me the van was in a terrible state and looked like it hasn’t been serviced in a while or least not a full service he said fluids were wrong colour in certain parts of the bonnet also.
So not I’m going to have to probably buy a new van after 18 months will never use this company ever again!!

15 November 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Hi Dan sorry to hear you are having problems. Can you supply us with the registration number so we can look into it further as we have nothing on record about any issues?

Rated 5 out of 5 stars

Kia Picanto

Excellent service and knowledge and nothing too much trouble
Highly recommended and Mike I cannot thank enough

6 January 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the review and recommendation.

Rated 5 out of 5 stars

Bought a transit from van monster…

Bought a transit from van monster Warrington in November, dealt with Mike Rossiter, the service he provided was first class nothing was to much trouble, kept me informed right through the process would highly recommend.

1 November 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thanks for the review. Great to hear.

Rated 5 out of 5 stars

Really good service from Mike Rossiter…

Really good service from Mike Rossiter in the Warrington Branch. No pushy sales techniques, explained anything I needed him to andI ended up leaving with a nice new car at a reasonable price. Thanks and I know where I’ll be going when I need to replace our other car.

12 December 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the review. Look forward to seeing you on your next purchase.

Rated 5 out of 5 stars

Absolutely amazing experience from…

Absolutely amazing experience from start to finish. Didn't realise purchasing a car from over 200miles away would be so easy.
Mike was extremely helpful, answered all my queries and concerns with great knowledge and professionalism. Managed my expectations wonderfully and had the car delivered to my home.

6 December 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for your review. Cars are a new venture so great to see we are doing it well.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look