VanPimps Reviews 315

Absolutely amazing company to deal with and there products are awesome I don’t go anywhere else now for my van stuff thanks everybody at van pimps 👍

I ordered a full set of windows for a swb Transit Custom 2020 after being attracted by the competitive price.

Windows arrived in good time, and well packaged, and upon inspection everything seemed fine, so I set about cutting the openings out in the vehicle and applied the knock on trim ready for window installation.

Now unfortunately from this point on things took a turn for the worst, fast forward to O/S windows fitted, albeit after a lot of panel beating, and having to use ratchet props on the exterior of the glass in order to attain a just about acceptable finish. Moving onto the N/S l would of expected the fitment to be of similar outcome, however despite my best efforts the glass along the top edges of both windows sits very proud of the body recesses, and is just completely wrong in my experience.

The glass on the barn doors also proved to be challenging, with the top outer edges sitting very proud of the bodywork.

I would like to add that I run a small conversion company, and am perfectly aware of the fitting processes involved, having fitted many windows to the Transit Custom & VW Transporter, and can hand on heart say that these windows are of very poor design & quality, not only because of the ill fitting, but also the rear quarter window has a ridiculous amount of black banding, which obscures a large portion of the viewing area, and finally the overall appearance of the windows are very wavy compared to other suppliers.

To summarise, my overall experience with these windows has been extremely disappointing, and in hindsight I wish I hadn’t proceeded with the fitment.

l would like to point out that this reveiw is by no means a slur on Vanpimps themselves, or any of their other products, but simply my own experience of the Windows l received.

To anyone else thinking of purchasing these windows, specifically Transit Custom,please proceed with caution, l for one, will be reverting back to my usual supplier Camper Glass, as the quality and fitment, is worlds apart.

Fantastic service really quick delivery great product. Made a massive difference in the van. The window is absolutely brilliant. Will be purchasing again from this company. I would recommend them to everyone

I purchased a Transit Custom standard bumper splitter. This product fits the standard bumper reasonably well. And looks really good on the van (I'd give 5 stars for how this looks and it does transform the front end)

Sadly durability is the splitters biggest downfall. The description "manufactured of strong and durable plastic materials" is simply not true. The splitter is made from quite thin and very brittle plastic, which sadly cannot withstand TOUCHING a kerb at less than walking pace (slowly creeping into a parking space) without exploding.

Contact with van pimps customer service to buy another at a sale price I purchased mine at 3 odd weeks ago (I'm Not asking for Free replacement!) has simply been refused, and follow up emails ignored which I find poor.

Sadly how this fits (places holes are drilled into the bumper) means I now have visible holes if I remove, or if I get a different brand the holes still aren't covered.

If you're in the market for a splitter look elsewhere and ensure you get one made of sturdy materials, this one sadly is just for looks.

It seems that once the sale is made there is little to no customer aftercare, which is a critical part of a business. I have dealt with many car parts companies and 99% want to help in similar situations

Update:

Van pimps response below is inaccurate. I was crawling into a parking space so slowly the moment the splitter touched the kerb it exploded. No collision, the van was not floating above the ground so the weight of the van was taken by the wheels, not the splitter.

The fact van pimps run voucher codes regularly I find it amazing they cannot help out a customer by providing another, especially when a splitter described as durable exploded in such circumstances that one made of durable materials as described would have been completely unaffected.

I would also like to add the reviews controlled by the company that appear on their website are only positive ones they decide to show, artificially inflating their good appearance.

Item turned up promptly but there was no tracking item sent through so wasn’t sure when it would arrive.
Only problem is they’re not the right door clips for a MK7 transit as they’re too big.

Excellent product 👌

Delivered promptly within a week and installed effortlessly. This is a high-quality product that I highly recommend to anyone. It has completely transformed my camper, giving it a sleek and modern look!

Great service fast delivery seat covers look great well happy

Everything was great, from description of windows and order to delivery! Brilliant all round, will be back for another order soon

I purchased a van window along with an installation kit from this ‘Outfit’ and I refer to them as an outfit as it’s the only word closest to ‘Business’ I could find. I made my purchase Friday 6-12-24 plus £15 for 2 day delivery. On Sunday 8-12-24 I received a email from their courier ‘Fed Ex’ Informing me that my parcel would be delivered Monday 7-12-24 “Your shipment from Van Pimps Ltd is on the way. Need to make any changes to this delivery?” That’s how it read. As I would not be around to receive the parcel it gave me an option to pick up from a local shop to which I took advantage of and chose the local shop they offered. I received an email confirming my request then later that day I received another message saying it had been delayed and would be delivered on Tuesday 8-12-24 This had me concerned as I had arranged for a fitter travelling from Sheffield to install the window in a van for a customer. Tuesday came and I received another message informing me again of a delay and it would be delivered now on Wednesday 9-12-24. I tracked the parcel and all the time it was held up in a depot in a place called Ramsbottom since Monday 7th. Now I had to make the decision to cancel my fitter who wasn’t impressed as he has a tight diary. I contacted Van Pimps who said they would look into it and get back to me. I spoke to a guy called Luke that informed me Fed Ex claimed I chose it to be held at the depot that I have never heard of. I sent Luke A copy of all the email correspondence from Fed Ex and all I got was a thank you and nothing else. I then get a message 11-12-24 from Fed Ex stating they attempted to deliver the parcel again and they could not get a signature. The lies just went on and on till I got a message stating my parcel has been returned to Van pimps. I contacted Van pimps who informed me the parcel arrived today 12-12-24 that seemed a very short period from attempting a delivery and returning it to them????? I have cancelled the order now and demanded a full refund within 24hrs. I will never do business with Van Pimps again with my future 2025 projects. It’s okay to blame the courier, but at the end of the day your courier and your after sales service is part of your business framework, it’s not about taking peoples money. So if you are planning on purchasing anything from this outfit, just be aware of this happening to you.

Great experience. First time using this company, easy online ordering, very quick delivery.
Parts fitted as they should. No problems fitting.
Ordered the rear barn door spoiler, rear bumper protection bars,rear blacked out led brake lights and the front bonnet brow protection. All fitted inside 2hrs and all look brilliant. (Rear spolier was a few days after spraying) Changed the look of the van totally.
Will definitely be going back to use this company again 💯

Excellent service will definitely use again

Great service and quick delivery

I received my window prompt and fully intact very pleased with it.
Not fitted yet bad weather letting me from progress and think I might need the fitting pack .
All in all great experience from vanpimps

VanPimps offers a mixed experience. On a positive note, their van seat covers and windows are of good quality and enhance the vehicle's overall look. Delivery is prompt, and their products often arrive without damage. However, customer service needs improvement, particularly concerning weatherproofing issues with sliding windows. Some products have been reported to leak, and the company's response to this problem has been unsatisfactory, with no solutions offered. Overall, decent products, but potential issues with specific items and support.

Good product
Thanks

Great swift service from VanPimps, good kit that worked well. I got the universal curtains which are great at blacking out light and keeping in heat. Swift delivery. Thank you.

Absolutely brilliant, awesome service, incredible free gift which literally made my year ! The products are second to none, staggering quality. I am so chuffed that I’m even buying extra stuff I didn’t need!

I fitted one window on mi van with the glue bought in VanPimps, and other window fitted with my own glue. This one still there , but the one with VanPimps glue fall down and was smashed against the floor. So ask them to send me a new window for free to compensate the damage caused. They refused saying it wasn't the glue, but the fitting. My other window fitted the same with other glue still on the van. So disappointed!. So unhappy customer.