I have been using the company Vape360 for quite some time now. Ever since I stopped smoking rollups & tobacco & switched to vaping Vape360 is the company I've always used. They have always been reliab... See more
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Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.
3 Sagar St, M8 8EU, Manchester, United Kingdom
Replied to 81% of negative reviews
Typically takes over 1 month to reply
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First time I ordered 10 out of the 15 vapes were missing. It took multiple emails and a week to get the missing vapes sent. Second time I ordered half my order was wrong. When I contacted them they said the flavour I ordered was out of stock, so like basically enjoy this flavour. I told them I don’t like this flavour, and the answer was you got them really cheap, like at a really discounted price and if you wanted to send them back, shipping would cost more than the actual vapes so what do you want to do. I told them I don’t like this flavour and I won’t be using it so I want a refund. The answer was: this is not the outcome we were hoping for. And created a label to send them back with Royal mail 48. This was almost 3 weeks ago. Didn’t hear from them since. Will never use them again.

Reply from Vape 360 Uk
Great company to deal with. Had a few questions regarding the rewards system, my emails were responded to straight away answering all my questions. When I received an order with a small item missing this was sent straight out to me with my next order. Reliable, trustworthy company and the customer service is excellent. Also great products and good value. Only recently started using this company but know that they will always have my future business as everything is so easy and hassle free with them which is somewhat of a rarity nowadays with companies. Keep up the good work 👍

Reply from Vape 360 Uk
vape selection is amazing. delivery was overly quick backed with absolutely awesome customer service to help choosing awesome flavors.

Reply from Vape 360 Uk
It was getting very expensive for me buying vapes in convenience stores for 5 or 6 pound a piece and i thought from now why not just buy in bulk and save at least £100.00 every month?
So that is what I did.
After searching online through so many vape stores I came across Vape360 and they had the best customer reviews and their business model was the easiest for me to use in terms of what I wanted.
I came across a ten pack of cola Lost Mary vapes for a reasonable price and i could not refuse, so i bought two just to last me a good while.
I would highly recommend Vape360 as they offer the best deals and the best value for money, easy communication and the best prices around.
I will definitely put through another order soon!

Reply from Vape 360 Uk
Absolutely amazing service from these guys … order is always on time and there is always someone available to answer any question I definitely recommend and worth 5 ⭐️⭐️⭐️⭐️⭐️

Reply from Vape 360 Uk
I love to buy my vapes from Vape 360 Uk.
They provide the best service, quick delivery and professional customer service.
Thanks,
Esperanza

Reply from Vape 360 Uk
Terrible service, received order with 3 vapes missing. Contacted them to advise. 1st Email reply asked for order number again, did that, then 2nd e mail sent me a copy of original shipment to tell me its on its way, advises received that but missing vapes, then after 3 days was asked for packaging, advised didnt have it as recycled, then received yet another mail to ask if I was ordering again as they would send 1 vape with it, Even though i'm missing 3!! Have no idea if i'll ever see the missing vapes, wouldnt use them again. Very poor customer service

Reply from Vape 360 Uk

Reply from Vape 360 Uk
Good prices and easy to use website

Reply from Vape 360 Uk
Very good service. Substantial variety of products. Prices are also very competitive. No hesitation to recommend anyone.

Reply from Vape 360 Uk
I had a fantastic experience shopping, the website is user-friendly, making it easy to browse their extensive range of vaping products. The ordering process was smooth, and my items arrived promptly. The quality of the products met my expectations, and their customer service was responsive and helpful when I had a query. I’ll be returning customer for sure. 🙌

Reply from Vape 360 Uk
great company quick delivery great prices. Been using for many years

Reply from Vape 360 Uk
Their wide selection of vape products, friendly staff, and speedy delivery have made my vaping experience truly exceptional. I can't recommend them enough! 😄🌬️💨

Reply from Vape 360 Uk
Excellent service, great delivery, fantastic vapes wouldn't use anybody else online

Reply from Vape 360 Uk
A great company I use a lot, I get the caramel tobacco in bulk and it’s cheaper and fast service too.

Reply from Vape 360 Uk
Vape 360 are a reputable company with good quality products who deliver on time

Reply from Vape 360 Uk
Bars half the price of the supermarket. Well recommended.

Reply from Vape 360 Uk
Where do you start, amazing company, good affordable quality product. The best thing is aswell you ring up and you speak to a human no press this that or the other and that is such a rare thing nowadays. And if you do encounter a problem they sort it immediately and I really mean immediately, cannot fault them in any way at all, we'll done mcr, keep up the excellent work as you have for me the last 4 years.

Reply from Vape 360 Uk
Loads of variations to choose from, good prices.. delivery took much longer than expected but I think that's down to Royal Mail..

Reply from Vape 360 Uk
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