Ordered a vape doa emailed 6 days ago with no response expected to hear something by now. Update Received a response after this original post and they have been very helpful and organised a replacem... See more
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Review summary
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Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
Company replied
I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
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The nicsalt are better priced than anywhere else I've seen, locally or online for Elux legends. Delivery is always fast plus you get loyalty points for buying.
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Company details
- #86 of 122 best companies in Electronic cigarette store
- #26 of 38 best companies in Tobacco shop
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
27k reviews
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Reply from Vape and Go
Hi Ty, thanks for the 5 stars! Fast delivery is the bit we work hardest on, so it's good to know it landed. See you next order 😊
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Katherine, thank you! On time and in one piece is exactly what we aim for, and it's lovely to keep seeing you back 😊
Kind Regards,
Vape and Go
Competitive and fair pricing for all…
Competitive and fair pricing for all products. Easy to navigate website. Great detailed delivery information from order through to delivery. Swift and efficient customer service response. Great products. All in all a great company to order from. Highly recommended.
9 August 2026
Reply from Vape and Go
Hi Helen, what a review to read — pricing, the website, the delivery updates and the support team all getting a mention. Thank you for taking the time, and for the recommendation. It genuinely makes a difference to us.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Paul, thanks for the 5 stars! Quick and painless is the goal, so that's great to hear. Thanks for shopping with us 😊
Kind Regards,
Vape and Go
Amazing service
so happy with my free bottle of juice i got everything is perfect,price was good delivery was fast service was amazing love ordering from you guys
10 August 2026
Reply from Vape and Go
Hi Lilly, this made our day — glad the free bottle went down well and that the price, the delivery and the service all hit the mark. Thanks for being such a lovely customer 😊
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Dianne! Products, price and delivery all landing right — that's the full set 😊 Thanks for shopping with us!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks, Tracy! "As always" is the word we like best — consistency is what we work at. Appreciate you being a regular with us!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks so much, Anthony! Fast delivery and a site that just works is exactly what we're going for — lovely to hear it's landing that way. See you on the next order!
Kind Regards,
Vape and Go
i still haven’t received my order i…
i still haven’t received my order i purchased it on the 9th and it said 4 business days
9 August 2026
Reply from Vape and Go
Hi Julia, I'm really sorry — you should have had this a week ago. Your order was processed and sent out on the 9th, but Royal Mail's tracking shows it was never scanned into their network, which means it's been lost on its way rather than just running late. Our customer service team will be in touch shortly to sort you out with either a refund or a replacement, whichever you'd rather have. Sorry again for the wait.
Kind Regards,
Vape and Go
Reply from Vape and Go
Jayne, you've set the bar high — we'll take "simply the best" any day! 😄 Thanks so much for the review, and we'll keep doing our bit to live up to it.
Kind Regards,
Vape and Go
Always an excellent service
Always an excellent service. If they don’t have your vape in you get your money back postage is fantastic. Comes within two days.
9 August 2026
Reply from Vape and Go
Thank you, Jason! Sorting refunds quickly when something's out of stock matters just as much as the fast dispatch, so we're really pleased that's come across. Cheers for being a regular!
Kind Regards,
Vape and Go
Good service
9 August 2026
Reply from Vape and Go
Thanks, Kay! Short and sweet — much appreciated 😊 We'll keep the good service coming. See you next time at Vape and Go!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Ann! Keeping prices low without slowing the delivery down is the balance we work at, so that's great to hear. Thanks for shopping with us!
Kind Regards,
Vape and Go
Fast delivery + *************** I ❤️…
Fast delivery + *************** I ❤️ Vape and go👍💯💫
8 August 2026
Reply from Vape and Go
We ❤️ having you, Gabriel! 👍 Thanks for the brilliant review — glad the delivery flew out to you. See you again soon!
Kind Regards,
Vape and Go
perfect service as always
9 August 2026
Reply from Vape and Go
Thanks, Daniel! "As always" is the bit we're proudest of — consistency is the goal. Really appreciate you sticking with Vape and Go!
Kind Regards,
Vape and Go
Reply from Vape and Go
Cheers, Gordon! Easy ordering and a quick turnaround, every time — that's the plan. Thanks for the review and for coming back to us.
Kind Regards,
Vape and Go
So good I only order from them.
Ordered many times. Always fast reliable service and so many options to choose from.
10 August 2026
Unprompted review
Reply from Vape and Go
Thank you so much! Knowing we're the one you keep coming back to means a lot, and we'll keep the range growing. Thanks for being with Vape and Go!
Kind Regards,
Vape and Go
Excellent company to deal with
Excellent company to deal with, great selection of juices at a really good price, very quick delivery and I would recommend them highly A+++++
9 August 2026
Reply from Vape and Go
A+++++ — we'll happily take that, Darren! 😊 Delighted you're enjoying the juice range and the prices. Thanks for the recommendation, it genuinely helps.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks, Tilly! Great to hear it arrived so quickly — and we'd love to have you back for the next one. Welcome to Vape and Go!
Kind Regards,
Vape and Go
I ordered 30 and only received 26 they…
I ordered 30 and only received 26 they have to check security from packaging
I’m not impressed as it was a gift will not be ordering from here again
8 August 2026
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