Ordered a vape doa emailed 6 days ago with no response expected to hear something by now. Update Received a response after this original post and they have been very helpful and organised a replacem... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
Company replied
I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
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The nicsalt are better priced than anywhere else I've seen, locally or online for Elux legends. Delivery is always fast plus you get loyalty points for buying.
Company replied
Company details
- #86 of 122 best companies in Electronic cigarette store
- #26 of 38 best companies in Tobacco shop
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
27k reviews
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Reply from Vape and Go
Thank you, Suzan! Quick delivery is something we work hard at, so it's lovely to see it noticed. See you on your next order!
Kind Regards,
Vape and Go
Great Company. Go On Use Them
Great selection of products all well priced. Good delivery to N.Ireland which didnt take long
8 August 2026
Reply from Vape and Go
Thanks, John! Getting orders over to Northern Ireland promptly is something we keep a close eye on, so that's great feedback. Enjoy — and thanks for choosing Vape and Go!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Mandy! Great prices are what we're known for and we intend to keep it that way 😊 Thanks for shopping with Vape and Go!
Kind Regards,
Vape and Go
the items never turned up.
8 August 2026
Reply from Vape and Go
Hi Grace, I'm really sorry your order didn't turn up. Please email us at support@vapeandgo.co.uk and we'll get this sorted for you straight away.
Kind Regards,
Vape and Go
Reply from Vape and Go
Cheers, Jeremy! The right product landing on time — that's the whole job. Thanks for taking the time to review, see you next order!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you! Value for money and speed are the two things we never want to compromise on, so we're really pleased that's your experience. Thanks for your continued custom!
Kind Regards,
Vape and Go
Reasonable price
7 August 2026
Reply from Vape and Go
Thanks, Tommy! We work hard to keep our prices sharp, so that's good to hear. Appreciate you shopping with Vape and Go!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you, Patricia! Getting your order out fast is always the priority. Thanks for the review — see you again soon!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks, Marie! Great service, every order — that's what we aim for. Really appreciate you taking the time 😊
Kind Regards,
Vape and Go
they not the as strong feel rally weak
7 August 2026
Very quick an happy with the price an delivery
6 August 2026
Reply from Vape and Go
Thank you, Gillian! Happy with both the price and the delivery is exactly where we want you. Thanks for choosing Vape and Go!
Kind Regards,
Vape and Go
Easy to find and order
Easy to find and order, great delivery options which were expedited with great ease, quality goods delivered with speed and no hassle at competitive prices.
7 August 2026
Reply from Vape and Go
Thank you — that's a lovely, thorough review! "No hassle" is honestly the highest compliment we could get. Thanks for shopping with Vape and Go.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank YOU, Val! We're so grateful for your continued orders — it's a pleasure looking after you. See you next time!
Kind Regards,
Vape and Go
Very easy layout of the site and the…
Very easy layout of the site and the orders are dispatched and delivered promptly. Couldn't ask for better service.
7 August 2026
Reply from Vape and Go
Thanks, Scott! We've put real work into making the site easy to use, so that's great to hear alongside the quick dispatch. Appreciate the review!
Kind Regards,
Vape and Go
Reply from Vape and Go
Ha — "more like just go", we love it! 😄 Thanks for the review, and glad we're coming out on top for both speed and price. See you soon!
Kind Regards,
Vape and Go
Very quick service and reasonable…
Very quick service and reasonable priced products with good offers ,definitely be using again
7 August 2026
Reply from Vape and Go
Thank you, Keron! Glad you're making the most of the offers — there are always new ones landing. We look forward to having you back!
Kind Regards,
Vape and Go
Great and great prices
Great and great prices.
Only it to nearly 5 days to come this time ? But we got them. Thanks
5 August 2026
Reply from Vape and Go
Thanks for the 5 stars, Melanie — and sorry this one took nearly five days, that's longer than we'd like. Glad it arrived safely. If a delivery ever drags again, drop us a line and we'll chase it straight away.
Kind Regards,
Vape and Go
Waiting on order still
Still waiting for my order and have sent email to see where it is and had no response
7 August 2026
Reply from Vape and Go
Hi Mike, I'm sorry — on both counts. Your order was dispatched on time on the 7th, but it looks like it's been lost on the way to you rather than simply delayed. I'm also sorry your email went unanswered; we can't find any trace of it reaching us, which we're looking into now. One of our customer service team will be in touch shortly to put this right for you.
Kind Regards,
Vape and Go
Always great service and quick delivery
6 August 2026
Reply from Vape and Go
Thank you, Lynda! Consistency is what we're after, so "always" is the best word in that sentence 😊 Thanks for being a regular!
Kind Regards,
Vape and Go
Reply from Vape and Go
Weekly — we love that, Sharron! Thank you for the loyalty, and we'll keep making sure we never let you down. See you next week!
Kind Regards,
Vape and Go
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