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Vapekit Reviews 121

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TrustScore 4.5 out of 5

4.6

Vaporiser shop
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See what reviewers are saying

Rated 5 out of 5 stars

I have been using Vapekit for a few years and their efficiency has always been excellent. I recently encountered a problem with their ordering system not working ( due to a website changeover ) and I... See more

Rated 5 out of 5 stars

Have been using this company for years & they were really kind recently in replacing a product so I wanted to shout from the rooftops in praising them & giving them justice for the service they provid... See more

Rated 5 out of 5 stars

Excellent range of products at good prices. Delivery is always prompt. After dozens of orders over the past couple of years, I had one small issue recently where they accidentally sent out a wrong ite... See more

Rated 5 out of 5 stars

Good prices, very fast free delivery and when they sent me the wrong flavour e-liquid recently, not only did they send the correct order pronto but I had a personal message apologising profusely.... See more

Company details

  1. Vaporiser shop

Written by the company

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Superb Service

Excellent service. Have been using Vapekit for a few years and as well as no price increase, they are excellent value for money. Never had any problems with delivery ( 3 days at the most ) would not hesitate in recommending Vapekit, you won’t be disappointed.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Always prompt delivery

Always prompt delivery and customer service is great if you have issues. Have used many times and will continue to do so. I can't recommend them highly enough. Thank you

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Ease of ordering

I found vapekit ordering online much easier than some other sites which is important to me.
I also found the product I ordered a much better product than the ones I had bought elsewhere.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and prompt delivery-I…

Great prices and prompt delivery-I managed to get the eliquid I like best in large quantities as it is becoming increasingly difficult to find in the shops where I live so many thanks.
I would recommend this site and intend being a regular customer.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
I made the order on very early morning of
Thursday, 24th April 2025,
then in the afternoon, the same day, Royal Mail by email notified me of the dispatch of the items.
With the Track Number at my disposal, I was able to track the package.
I received the order
Friday, 25th April 2025, at 12:03.
A Great and Fast Service.
Thanks.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Faulty Product

Ordered Endura T18E complete vaping system, was delivered promptly but the battery stopped working two weeks later. £23 wasted.

5 March 2025
Unprompted review
Vapekit logo

Reply from Vapekit

Hi Richard

Thanks for taking the time to leave a review and I'm very sorry to hear that the kit you received is faulty. We were unaware of this as you've not got in touch with us.

We fully guarantee everything we sell so we'll be happy to replace any faulty items for you. We have emailed you today to sort this out for you.

In future, if you should have any issues with orders, please contact us on support@vapekit.co.uk and we'll be happy to help.

Best regards,
Marc
Customer Support
Vapekit.co.uk

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