Vcomfort Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service team. Fast in response and really helpful. 2 delivery guys are also very friendly and helpful too.

Rated 5 out of 5 stars

I contacted v comfort for a massage chair, Ayaz help guide me through the different options and what I was looking for. I purchased a T Rok Pro chair in black. The delivery arrived today and Ayaz and... See more

Rated 5 out of 5 stars

We had an outstanding experience with (V Comfort). The owner Mohsin prepared everything we needed. From the first appointment to delivery of our first purchase (Primus 4D Pro)to our flat. The serv... See more

Rated 5 out of 5 stars

Although hesitant to begin with we had no reason to be, we visited the showroom in Bham where there were plenty of options to try. We spent a good 1-1.5 hrs testing each chair & speaking the staff w... See more

Company details

  1. Massage Supply Shop

Written by the company

At VComfort™,We specialise in providing full body Shiatsu massage chairs, massage sofas, office massage chairs, office chairs, massage guns and variety of massage products. Our aim is to bring the best quality products in affordable pricing. It is our intention to provide our customers including our members, clients, their staff and their learners, with the very best of service, support, advice and facilitation. For any questions please do not hesitate to contact us Many Thanks VComfort™ Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to share my experience…

I would like to share my experience with V Comfort, as it has been nothing short of exceptional. From the moment I engaged with their team, the level of service provided has been consistently outstanding. Their staff is knowledgeable, responsive, and genuinely committed to ensuring a smooth and satisfying customer experience.

What truly sets V Comfort apart, however, is the superior quality of their massage chairs. The craftsmanship, design, and advanced features reflect the highest industry standards. Their chair's delivers a relaxing, therapeutic experience from a workplace wellness initiative.

I highly recommend V Comfort to anyone seeking both premium products and excellent customer care. It’s rare to find a company that delivers on both fronts so consistently.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Best customer Service

I purchased a Leg foot massager, from this company, we had an issue with the delivery address, however this was very quickly solved, I would recommended this company for excellent customer service, The massager is top notch piece off kit would definitely recommend

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Just brilliant.
Having run my own company for over forty years I have rarely come across a company more dedicated to customer service, from initial phone call and conversation with Mo to booking an appointment for a massage chair tryout through to to our home delivery we can’t praise the friendliness and professionalism of Mo and his team enough. We would recommend VComfort to friends, family and anyone contemplating buying a massage chair. We are extremelymely pleased with our Primus 4D and feeling the benefits already after only a a couple of weeks.

3 March 2025
Unprompted review
Vcomfort logo

Reply from Vcomfort

Thank you so much for your wonderful review! We're truly delighted to hear about your positive experience with VComfort and our team, especially Mo. It means a lot to us that you're enjoying the Primus 4D and already feeling the benefits. Your recommendation and kind words motivate us to keep delivering top-notch service. Wishing you many more relaxing moments in your new massage chair! 😊

Rated 5 out of 5 stars

Bought the ex demo T Rok chair, its amazing

I bought the ex demo T Rok chair. I've had it nearly a month now, and I can honestly say I use it every day and never want to get out of it. It's brilliant. The service is also great, from ordering the chair it was delivered 2 days later. The guys are really helpful & friendly, will definitely buy from them again if I upgrade.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and brilliant…

Fantastic product and brilliant service. I recently brought a high end chair from them, the chairs are all excellent and it really boils down to one's budget and preferences. Mo is a really caring chap, they will really look after you. Much better option than buying from an 'Amazon based' seller - its a real world show room with support to match. Dont hesitate you won't regret it!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Very good chair

Very good chair, comfy and provides a great massage. Delivery was very efficient with two people who managed to assemble it quickly

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Mo and his team have been a joy to deal…

Mo and his team have been a joy to deal with and are deserving of the highest praise and we wish them success. We had problems with our first chair but they were always efficient and helpful solving our issues, can't recommend them enough, thanks guys.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing massage chair and great customer service

Very impressed with our Xavier massage chair. I was very apprehensive about purchasing a massage chair online but came across VComfort, I Spoke with Mo on the phone and he talked me through everything. Amazing customer service, fast delivery and a great chair.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Dreamline review

Went to see the chairs in the viewing room. Able to nicely see the options and test the chairs. Bought the Dreamline online the following day, happy with it. Delivery was great, they took the sides off to fit it through the door, Happy it came with free installation!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Enjoyable Experience!

Honestly Trok is the best chair you can get in this price. The rollers are just fit to my problem areas. So comfortable after sitting on this chair.
I am so glad that I chose this model with the professional help of the expert in the Birmingham showroom. Last but not the least, the prompt reliable delivery, skilful installation as well as the after sales service are highly appreciated. Vcomfort is worth recommending.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

I upgraded my present chair

I upgraded my present chair. The new one is far beyond my expectations. The deal for part exchange was more than fair. It was delivered within 2 days of order. The staff are so helpful, friendly, professional whilst taking great care not to cause any damage to my property. I would trust them with practically anything. I can’t say anything bad about any of them and I highly recommend their product and their excellent service

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic massage chair

Fantastic massage chair. Brilliant value and excellent quality. Delivery was within a couple of days, much sooner than I expected. Unpacked and carried into my house and in place in a few minutes. I had a problem registering but was helped doing that for a 3 year warranty which an industry beating standard.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Affordable Quality Massage Chairs with Outstanding Customer Service

A couple of weeks ago (end of JULY 2024) we Ordered a T-ROK Massage Chair from VCOMFORT on their website.

We looked at several sellers online, but VCOMFORT were the only one that responded quickly to our questions. Also their range of massage chairs offer many features for the fantastic price and quality.

Our home being only 36 miles from their Birmingham store & showroom, VCOMFORT amazingly delivered our chair the very next day. The delivery team of Mr Khan and his 2 colleagues expertly and carefully installed our chair in our living room.
Mr Khan demonstrated the chair to us, and highlighted that we had 3 years warranty, and at any time could book a visit to VCOMFORT showroom and upgrade to another chair.

We have used our T-ROK chair for just over 3 weeks and as someone who as had several massages in Asia, this massage chair is in fact better than the real thing. You have many programs to choose from and can also set the chair to Zero Gravity. Focus on your problem by selecting what you want the chair to do and massage intensity.

Our chair also massages the bottoms of our feet and our legs.

I no longer have to suffer from lower back pain for days after working in the garden, a 20 minute session in our T-ROK chair and my pain disappears. We can't believe how effective the chair is in giving great massages. We both have a daily 20 minute session while connected with our smartphones to the chair's built in stereo speakers.

If you want an affordable quality solution to nagging back, shoulder, feet and neck problems VCOMFORT can provide a quality massage chair for your needs.

Thank You once again VCOMFORT for all your help and brilliant Customer Service, and your Fantastic Professional Delivery/Installation team. Mr Khan and his team were really superb.

All the best to you all for 2024.
Regards, D & K Telford, Shropshire.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Although hesitant to begin with we had…

Although hesitant to begin with we had no reason to be, we visited the showroom in Bham where there were plenty of options to try. We spent a good 1-1.5 hrs testing each chair & speaking the staff who were very knowledgeable. Mohsin the owner was very humble & was kind enough to really take care of us. We left having secured a great deal for a vcomfort chair which was delivered in perfect time with updates & fitted once arrived by the team. All in all, brilliant service would highly reccomend

Ali

9 May 2024
Unprompted review

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