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Rated 3 out of 5 stars

Product and Delivery Issues: - The avocado fruit was totally mashed and mushy - The bitter melon is yellowish instead of a fresh green color - The Chinese squash was mashed and broken into... See more

Company replied

Rated 5 out of 5 stars

Downside of living in the Appalachian sticks is lack of cool produce ...hello internet and Vega Produce!!! The internet before I found Vega Produce offered breadfruit flour, dehydrated breadfruit, jar... See more

Rated 5 out of 5 stars

My order arrived very fast! They even sent me an email stating it would be arriving later than expected but it was not late to me. The fruit arrived with ice packs which kept them cold until I got hom... See more

Rated 4 out of 5 stars

Overall good experience, shipping time is appropriate for my location. All produce was fresh except 1 malanga had a little rot at the tip but no big deal, just cut it off a little. I wish they could... See more

Company replied

Company details

  1. Fruit and Vegetable Shop
  2. Produce market
  3. Produce wholesaler

Information provided by various external sources

Shop now fresh vegetables and fruits right to your door! Exotic and Fresh specialty Asian, Gourmet, Tropical Fruits, Vegetables, and Roots.


Contact info

3.5

Average

TrustScore 3.5 out of 5

213 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

pepino melon/ green mango

The order arrived within time frame as stated.
service and response was good.
I ordered 5 pep melons and green mangoe.
4 melons are regular size. 1 is mini like half size of the others. but paid the same price. 1 melon bruised and turned brown, have to discard half of a fruit.
otherwise they are good.

15 May 2021
Rated 5 out of 5 stars

Excellent roots, packaged with care.

If you live fairly close by (so shipping doesn’t cost a lot) this is a good deal!
I bought a small amount – only 4 roots – and they still beat Amazon’s price by a lot. Then 10 later, which was an even better price.
And they were in excellent condition, much better than what I’ve gotten by special ordering at a grocery store. Very tasty. I bought it in March, so that helps keep it fresh.

15 March 2021
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Overall good experience, shipping time is appropriate for my location. All produce was fresh except 1 malanga had a little rot at the tip but no big deal, just cut it off a little.
I wish they could offer free shipping for a certain amount, so I can shop there more often.

6 March 2021
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Reply from Vega Produce

Hi! Thank you for your feedback. It helps us a lot to grow and learn as a company. Regarding your experience, we will contact you via email to see what happened and how we can make up for you. We are glad to hear you enjoy our produce!

Rated 1 out of 5 stars
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Reply from Vega Produce

Hi Vaisima,
We are very sorry for the concern you have. Our team will contact you to see what happened. We always send the tracking number via email so that our clients know exactly where the box is and on what day it will arrive. Please let us know how it went!

Rated 5 out of 5 stars

I love all vegetables I order from…

I love all vegetables I order from Vega product .The packaged comes fast vegetables always fresh.Thank you.

14 January 2021
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Reply from Vega Produce

Thanks for the perfect 5-star rating, Dung! We are happy to hear that you enjoy our products!

Rated 1 out of 5 stars

The vegetables were horrible. Most of the box was rotten.

The vegetables arrived on time, however the quality was horrible. The root vegetables was rotten and had a horrible smell. I am very disappointed and will not buy again.

26 December 2020
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Reply from Vega Produce

Hi Bridget,
First, we want to apologize to you for this experience. Thank you for reaching out to us. This feedback let us grow as a company.
Regarding your order, we will contact you via email and see how we can make up for the experience. We will gather information to see what went wrong. We are very sorry.

Rated 5 out of 5 stars

My first order.

Everything was great. Thanks.

12 December 2020
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Reply from Vega Produce

Hi Antonia, we are glad to hear we met your expectations with your order and hope we can serve you in another day!

Rated 5 out of 5 stars

Highly recommend!

My order arrived early and in great condition. Vega produce is a true gift for a Cuban girl living outside of Miami!

15 November 2020
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Reply from Vega Produce

Hi Olvia! We are glad to hear that you had a great experience with us. We hope to continue to impress you each time. We will do our best.

Rated 5 out of 5 stars

Loved my goodies

Loved my goodies. It was my first time ordering and the delivery was super fast and everything came fresh.

5 November 2020
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Reply from Vega Produce

Thank you so much for the excellent rating, Grace! We hope we can continue to amaze you with our service!

Rated 5 out of 5 stars

Excellent customer service & delicious produce

I have not tried their boxes; my orders have always been a la carte. I’ve ordered from them three times and while I did have a couple issues (missing or not very fresh produce), customer service has always been very responsive and went above and beyond to make sure I was satisfied.

I will certainly be ordering from them again.

23 October 2020
Unprompted review
Rated 3 out of 5 stars

This is my third order and I would…

This is my third order and I would really like to become a regular customer based on the unique products they carry.

I wasn’t too happy with this last order. It took longer than usual, the box was beat up when it got to me, the green plantains started ripening in a day and the passion fruits were small. For the price, I expected the fruits to be a little bigger, like they’ve been in the past.

23 August 2020
Unprompted review
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Reply from Vega Produce

Hi Juanita! We are very sorry to hear about this. Thank you for your feedback. We are working very hard to resolve these problems.

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