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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, noting its superior flavor and longer shelf life compared to supermarket alternatives. The delivery service is frequently highlighted as excellent, with many appreciating the punctuality and the friendly, helpful delivery drivers. Reviewers also commend the overall service and the helpfulness of the staff, making their experience pleasant and efficient. However, some customers mentioned that while the produce is top-notch, they occasionally received deliveries without prior notification. Additionally, a few people found the delivery fee slightly expensive, especially when purchasing only a few items like eggs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the freshness and high... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient... See more

Service

People report positive experiences with service, often highlighting the great service throughout the ordering... See more

Staff

Clients share positive opinions on staff, consistently highlighting the friendly and helpful nature of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more

Rated 5 out of 5 stars

Delivery when stated and the Potatoes have always been tasty and best quality. Never had any rot of any sort on all I've had. Would recommend to anyone anytime they might seem a little higher cost... See more


Company details

  1. #4 of 12 best companies in Fruit and Vegetable Shop

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging


Contact info

4.8

Excellent

TrustScore 5 out of 5

821 reviews

5-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We as a family have been using Veg Box…

We as a family have been using Veg Box since the pandemic.
Best thing we ever did.
The team are friendly and always ready to help out if we’ve forgotten anything.
The fruit and vegetables are always of excellent quality and fresh.
Wouldn’t go anywhere else,
Thankyou for everything.

26 June 2025
Rated 1 out of 5 stars

Part order delivered.Rest 3 days later…

Part order delivered.Rest 3 days later but still missing product.Final delivery 2 extra days later.No apology.Plums wizzened and pears pitiful

25 April 2025
VegBoxFresh logo

Reply from VegBoxFresh

Hi there, our sincere apologies for the mix-up with your latest order. Our team has made every effort to remedy the error, including the offer of a refund for the missing bananas (though in the end they were delivered). We thank you for being a customer for so many years and hope we can continue to deliver to you!

Rated 5 out of 5 stars

I have been a customer with VBF for the…

I have been a customer with VBF for the last 6yrs having a delivery every week. My veggies & fruit are always fresh along with my milk eggs and bread. Nothing is to much trouble when you phone Amy, Big thank you to the people who pack your order and the delivery guys who are always cheerful. 😊👍

24 April 2025
Rated 5 out of 5 stars

Great service

Excellent product! everything's fresh and top-notch quality. Wonderful service. I'll definitely be a regular customer from now on

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
Very handy to be able to order and get delievered. Far better quality then supermarkets. The price is worth it !

26 December 2024
Rated 5 out of 5 stars

Wonderful eggs!

We bought 30 eggs for our weekly breakfasts and they are the most glorious, fresh eggs with bright orange yolks! Fantastic service and so pleased to buy local and have produce from well looked after hens. We will be ordering on a weekly basis now

30 December 2024

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