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VegBoxFresh Reviews 

830
•
TrustScore 5 out of 5

4.9

Fruit and Vegetable Shop
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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, including fruits, vegetables, and other items like meat and eggs, often noting its superiority to supermarket offerings. Many appreciate the reliable and efficient delivery service, with orders arriving on time and drivers frequently described as friendly, helpful, and courteous. The overall service and staff receive high marks for their professionalism and willingness to assist, contributing to a positive and stress-free experience. However, some people mentioned that while the produce is top-notch, there were occasional issues with delivery notifications, with orders sometimes arriving unexpectedly. Additionally, a few customers noted that the delivery fee made the service slightly expensive, especially when purchasing only a few items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and freshness... See more

Quality

Consumers find quality to be positive, consistently praising the excellent quality and freshness of the... See more

Delivery service

People report positive experiences with delivery service, consistently praising the friendly and helpful... See more

Service

Customers consistently report positive experiences with the service, often highlighting its friendliness and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the delivery drivers and team members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever Don't know why I didn't join up sooner but only too glad I found VegBoxFresh, and that it is. So many benefits buying from these guys to many to mention. Would recommend... See more

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more

Company details

  1. #3 of 12 best companies in Fruit and Vegetable Shop

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging

Contact info

4.9

Excellent

TrustScore 5 out of 5

830 reviews

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1-star

Asks customers to review

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4.9

All reviews

(830)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Excellent product! everything's fresh and top-notch quality. Wonderful service. I'll definitely be a regular customer from now on

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
Very handy to be able to order and get delievered. Far better quality then supermarkets. The price is worth it !

26 December 2024
Rated 5 out of 5 stars

Wonderful eggs!

We bought 30 eggs for our weekly breakfasts and they are the most glorious, fresh eggs with bright orange yolks! Fantastic service and so pleased to buy local and have produce from well looked after hens. We will be ordering on a weekly basis now

30 December 2024
Rated 2 out of 5 stars

I had a pretty frustrating experience

I had a pretty frustrating experience. Placed my order hoping for a quick and easy delivery, but it was a mess. Then the website was down when I tried to track my order. I had to call, but guess what? They didn’t even know what was going on. No real apology either. Waste of time.

6 January 2025
Unprompted review
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Reply from VegBoxFresh

Hi Nigel - can we check you have left this review for the correct company? We have no record of your name in our order history or a record of you contacting us? Would you email us at hello@vegboxfresh.co.uk

Rated 3 out of 5 stars

Would give another try

Could of been longer date on the lamb

25 January 2024
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Reply from VegBoxFresh

Hi Kerry - thanks for the feedback. All of our butcher's meat is fresh with a few days date on it, that's one of the trade-offs we have with prioritising a local butchers.

Rated 5 out of 5 stars

Beautiful fruit and veg

Beautiful fruit and veg!
Delivery man was smiley and friendly. Fruit and veg arrived in a box all wrapped in paper. Lovely quality. Will definitely bring using them again. Brilliant.

27 October 2024
Rated 5 out of 5 stars

Fresh Quality and good value to the doorstep

The freshness and flavour are outstanding and the quality is superb as well as the excellent range. The service is excellent and the value and delivery shows a solid professional yet caring for its customers as well as the products.

27 August 2024
Rated 1 out of 5 stars

Placed an order that was accepted

Placed an order that was accepted; later however I seems you did not have the items I required so issued a refund!!! which as of yet (7 days) it has not been returned to my account. So only 1 star of course.

27 August 2024
VegBoxFresh logo

Reply from VegBoxFresh

Hi there, your order was cancelled as we realised you were not in our delivery area. We have double checked and the refund should have reached your account, could you email us at hello@vegboxfresh.co.uk if you have not received it?

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