VegBoxFresh Reviews 

830
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, noting its superior flavor and longer shelf life compared to supermarket alternatives. Many appreciate the wide variety of items available, allowing them to build custom boxes and enjoy diverse selections. Reviewers frequently highlight the excellent delivery service, describing it as prompt, reliable, and stress-free. The staff, particularly the delivery drivers, are consistently commended for being friendly, helpful, and courteous, contributing to a pleasant overall customer experience. People are very pleased with the consistent quality and service across all their orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently highlighting the freshness and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and fresh produce, including... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the friendly and helpful delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and friendliness.... See more

Staff

Users describe positive interactions with staff, consistently highlighting the friendly and helpful nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever Don't know why I didn't join up sooner but only too glad I found VegBoxFresh, and that it is. So many benefits buying from these guys to many to mention. Would recommend... See more

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more


Company details

  1. #3 of 12 best companies in Fruit and Vegetable Shop

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging


Contact info

4.9

Excellent

TrustScore 5 out of 5

830 reviews

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4.9

All reviews

(830)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the fresh veg

Love the fresh veg, bread and fruit delivery every week. Even the meat is outstanding. We're also lucky to have a fantastic delivery man who goes above and beyond. It's totally value for money for the amount you receive and the quality you get.

29 October 2023
Rated 5 out of 5 stars

Veg Box Fresh are the future

We started using VegBoxFresh during the Covid-19 lockdown. We have continued to use them ever since. Initially we used Greendale Farm Shop near Exeter, but every delivery was sent via DPT - so was either lost or arrived severely damaged. We switched to Tamar Fresh, and then VegBoxFresh, when they started doing home deliveries over the border.

VegBoxFresh may be slightly more expensive than supermarkets for some items. However I cannot emphasise enough how happy we have been with the availability of items ordered, the impeccable quality, extra generous portion sizes, and minimal packaging. The supermarkets just can't compete on those aspects. Some of the VegBoxFresh produce (like their cabbages) could easily win prizes! VegBoxFresh are a true champion for fresh, local produce.

Managing orders and subscriptions through the website has become easier in recent times and via the Shopify app. If there are any problems with a delivery (like items missing or damaged) someone called Amy always responds within minutes and fixes the issue straight away for us. You cannot beat that for service.

VegBoxFresh have continued to expand the range of products they carry. The fish is delicious and it's always tempting to browse the website and look for new things to try. By now, we've probably spent a couple of thousand pounds with VegBoxFresh, and are firmly committed to continue using them. The days of monotonous twice-weekly trips to the supermarket are long-gone for us.

24 September 2023
Rated 5 out of 5 stars

Great Food

Great food. Fresh veg and a range of Gluten free. What's not to love. Thank you to the team for the excellent service.

28 August 2023
Rated 5 out of 5 stars

Happy to be back

Am back with veggie box after getting my laptop repaired.
My goods are delivered as requested and the drivers are always polite and the food ordered is still good and competitively priced in spite of the disruptions to the food chain.
The staff behind the scenes work equally as hard to make sure the customers know what is happening and why.
Many thanks to you all!

29 July 2023
Rated 1 out of 5 stars

Literally what is the point of having a…

Literally what is the point of having a delivery minimum when there is no reliable way to track delivery and you are stuck waiting. Also multiple items missing/incorrect

3 August 2023
Unprompted review
VegBoxFresh logo

Reply from VegBoxFresh

Hi there, we take our service very seriously - including the accuracy of our packing and our delivery information and tracking, so we are sorry if we haven't met our standards on this occasion. We don't have a complaint that matches this, please do get in touch with hello@vegboxfresh.co.uk so we can help resolve with a refund if necessary

Rated 5 out of 5 stars

This company have wonderful customer…

This company have wonderful customer service skills and nothing is too much trouble. I like that I can pick and choose my box and having it delivered when I need it rather than weekly or fortnightly. Living on my own this is so useful. The delivery crew are very helpful too and are happy to carry it into the house for me.

25 July 2023
Rated 5 out of 5 stars

Fresh and Local

Great local produce, you know where it is coming from. Easy website for subscriptions to be updated or skipped. A variety of foods to buy, even for different diets.

23 July 2023

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