VegBoxFresh Reviews 

830
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, noting that it often surpasses supermarket offerings and has a longer shelf life. Many people appreciate the variety of items available, including fruits, vegetables, bread, meat, and dairy, and the ability to customize their orders. The delivery service is frequently highlighted for its efficiency, punctuality, and the friendly, helpful demeanor of the delivery staff. Reviewers also commend the overall excellent service, finding the company reliable and a great alternative to traditional grocery shopping. However, some people mentioned occasional issues with delivery notifications, where orders arrived without prior alerts.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently highlighting the freshness and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and fresh produce, including... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the friendly and helpful delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and friendliness.... See more

Staff

Users describe positive interactions with staff, consistently highlighting the friendly and helpful nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever Don't know why I didn't join up sooner but only too glad I found VegBoxFresh, and that it is. So many benefits buying from these guys to many to mention. Would recommend... See more

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more


Company details

  1. #3 of 12 best companies in Fruit and Vegetable Shop

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging


Contact info

4.9

Excellent

TrustScore 5 out of 5

830 reviews

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4.9

All reviews

(830)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very pleased on the whole

The Broc was not dark green and starting to have a yellow tinge and the bag of Rocket looked as if it had been bagged up a while. All limp (I know it's difficult to keep if fresh looking) and already there were yellow leaves to pick out. I had to throw at least half away after two days in the fridge and having extracted as many green leaves as I could.

25 June 2024
Rated 5 out of 5 stars

Great local fresh fruit and vegetables…

Great local fresh fruit and vegetables delivered.
The crate was ordered the night before via the app. I don't find that very easy to navigate and find everything easily but the delivery and fresh produce is outstanding.
I've ordered on and off for years. Quality is consistently very good and customer care brilliant. Not happy, give them a call and they will sort , usually, the same day with a money back guarantee.
Fantastic service for someone like myself who physically struggles with leaving the house and therefore shopping.
I highly recommend

24 June 2024
Rated 1 out of 5 stars

We believed that VegBoxFresh were…

We believed that VegBoxFresh were selling locally grown produce but stopped using them after a large number of things we bought had been imported from foreign countries as indicated by the shipping tags left on the fruit and veg. It is ethically and legally questionable to resell imported fruit and veg at a massive markup when the business motto is "Locally sourced seasonal fruit and veg to your door". How much of the fruit and veg is actually sourced from the South West? There needs to be more transparency because customers are being conned if "locally sourced" just means the products are being shipped in from around the world to a warehouse in Saltash.

Deliveries turned up at random times and there is no tracking system, so we never knew when to be at home to take the delivery; there are reviews mentioning this as far back as 2020 so it is disappointing to see that nothing has been done to improve this over the past four years.

As other reviews have also stated, the quality was hit-or-miss with rotten/expired produce often in larger orders and wildly different sizing of the same produce on different orders e.g. the aubergine we got from one order was half the size of the aubergine from the order before despite paying the same price.

29 June 2024
Unprompted review
Rated 5 out of 5 stars

We are so pleased that we found VegBox

We are so pleased that we found VegBox! A great company with a good range of local products of lovely quality ordered online and then delivered to our door (by a very pleasant driver!) every week.We cannot praise them highly enough.Thanks from Sabrina and Pete Launceston.

26 May 2024
Rated 3 out of 5 stars

Very efficient

Easter was an unfortunate time for us. My husband was taken ill and is now in Derriford Hospital. The fruit and vegetables are very good. Will certainly be reordering when things get back to normal. I hasten to assure that his blood pressure and broken ribs have nothing to do with your excellent Company.

26 March 2024
Rated 5 out of 5 stars

Great team!

Great team, excellent produce . Very happy, would highly recommend using veg box fresh and supporting our local producers.

26 February 2024
Rated 4 out of 5 stars

Highly recommend!

The quality of fruit and veg is really good and the value is great. The drivers are always really friendly. My only criticism is availability of some products. They always have the fruit and veg but often don't have the ordered bread, milk, or other bits. It would be great if the website said these items aren't available.

23 February 2024
Rated 5 out of 5 stars

Always fantastic fruit and veg

Always fantastic fruit and veg - so fresh and it keeps well. I also buy a tray of eggs now and again. I share the box with my family next door and I’m always amazed at how much you put in the box. Definitely fresher and cheaper than supermarkets.

2 January 2024
Rated 5 out of 5 stars

A brilliant service

A brilliant service, fresh vegetables and meat from local suppliers. A great range of products. Delivered to your door by very polite and helpful staff. Great experience.

27 November 2023

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