Vehicle-Spares.com Reviews 

170
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... See more

Rated 5 out of 5 stars

I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... See more

Rated 5 out of 5 stars

Out standing what can I say they sent me a bumper for my van it got damaged in transit they sent me a new one it came next day outstanding if you need any thing they are the people to go too

Rated 2 out of 5 stars

Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... See more

Company replied

Company details

  1. Car Body Parts Supplier

Written by the company

Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

170 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(170)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing but amazing

We have used these guys for 5 years and they have been nothing but amazing. Great website, great customer service that go over and above to sort any issues. We send reg numbers and photos on WhatsApp and they come back to us quickly with the right parts and if they don’t do them, they tell us where to try! Thanks lads, keep it up. Brian TMF

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great price on the part, 5 star communication, great advise on the part, quick response,commutincated with courier on my behalf, fulfilled the delivery time.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a mazda 3 2010 bumper

Ordered a mazda 3 2010 bumper
Recieved a mazda 3 mps bumper that didnt even fit my car didnt find this out till after it cost me 600 pound to get it painted as it didnt fit the car awful, they dont even have mps bumpers listed on their site so i dont know why they sent me 1

3 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE IT IS SCAM

Absolutely terrible experience. I ordered a vehicle part with next-day delivery, and here I am FIVE days later with nothing to show for it. No tracking number was provided, and when I reached out on WhatsApp, their response was laughable. They claimed the courier "attempted to deliver" and used random pictures from Google Maps as "proof." Seriously?

I no longer need the part and asked for a refund, but they can't even tell me when I'll get my money back. The lack of professionalism and customer service is astounding. Avoid this company at all costs – they’re unreliable and don’t seem to care about their customers.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

So in a panic after being told by Peugeot that the parts for a repair was £3200 just for the parts. I found these guys, the contact was exceptionally helpful and saved me over £1600 in parts. Ordered on Tuesday, delivered Thursday morning. All I can say is thank you and exceptional service. Will definitely use in the future.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing top quality service

Amazing parts, super good quality and price

But customer service is top notch- they closed at 4.30pm but waited for me to come at 5pm to pick it up

15 November 2024
Unprompted review
Rated 1 out of 5 stars

I placed the order on 13/11/2024

I placed the order on 13/11/2024, and it should have been delivered by yesterday but,I didn't receive any delivery information. can you please provide me with the tracking number?

15 November 2024
Unprompted review
Rated 4 out of 5 stars

The parts arrived intact

The parts arrived intact, which is good. The site says 1-2 days, I waited 3. Well, there is no information about when and at what time, which makes you wait, without being able to leave the house. Someone from the family must stay.

2 November 2024
Rated 4 out of 5 stars

I ordered for my…

I ordered a new wheel arch trim for my Peugeot Expert (after hitting a deer 🙃), fortunately, it arrived within a couple of days and fit great 👍

28 October 2024
Rated 5 out of 5 stars

Boxer rear bumper cover

Fast and efficient ordering process. Made contact via whats app to confirm item would fit my vehicle and confirm price.

Very pleased with my purchase.

1 October 2024
Rated 1 out of 5 stars

Downright disgraceful

Ordered a bonnet for delivery - I was told it would be delivered by 6 pm and I heard nothing. I called the carrier and they do not have any deliveries for my address. The seller did not provide a tracking number, they provided inaccurate information and I still do not have my item. I have tried calling vehicle spares on numerous occasions, nobody answers the telephone and they take excessive amounts of time to reply to WhatsApp messages.

This is shocking customer service and the multitude of reviews speak for themselves.

If I do not receive my item, I will be escalating this with my bank and authorities as other reviews seemed to already be doing.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful fitting out of shape wing…

Dreadful fitting out of shape wing purchased for £193.
I know it is a copy but I paid more for what I thought was a quality part I should have bought a cheap Chinese copy from eBay would have fitted the same.
I emailed the company twice explaining the bad fitment and they couldn’t even be bothered emailing me back. I’ve been in the trade for over 30 years and this part was a bad fitting out of shape panel fit for the scrap heap £193 down the drain. AVOID‼️

1 September 2024

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