Vehicle Value Experts Reviews 82

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a great service provided by great people. It's disappointing that my own insurance company would not take care of my claim properly without me hiring Vehicle Value Experts. However, I am glad All... See more

Company replied

Rated 5 out of 5 stars

Vehicle value experts handled the appraisal and comps for my vehicle claim. The insurance was dead set on a number, which of course, was extremely low. The adjuster wouldn't budge so we exercised our... See more

Company replied

Rated 5 out of 5 stars

Robert at Vehicle Value Experts is outstanding! He was so kind, patient and professional. Robert is the best in this unique industry providing outstanding customer service. He answered all our quest... See more

Company replied

Rated 5 out of 5 stars

Robert was recommended to me by a family friend in the settling of a total loss insurance claim regarding my vehicle. Throughout the process he kept me informed at every juncture and was more than hap... See more

Company replied

Company details

  1. Motor vehicle dealer

Written by the company

Vehicle Value Experts specializes in providing automotive-related appraisals and motor vehicle valuation services to all parties, including individual consumers, body shops, auto dealers, repair facilities, towing and storage operations, lenders, finance companies, banks, legal professionals, corporations, governmental agencies, and others. The firm’s consistent success can be attributed to years of automotive industry knowledge, practical hands-on experience, and multiple certifications of its appraisal staff. Vehicle Value Experts clients can absolutely trust that they will be provided with analytical, sophisticated, state-of-the-art, comprehensive, accurate, unbiased, and up-to-date data and information that all parties can rely upon as both factual and objective.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Great company!!!

12 November 2025
Vehicle Value Experts logo

Reply from Vehicle Value Experts

Thank you for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Great people that provide a great service!!!

What a great service provided by great people. It's disappointing that my own insurance company would not take care of my claim properly without me hiring Vehicle Value Experts. However, I am glad Allstate did this because now I will not file another claim without hiring and professional to represent me.

5 March 2025
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Reply from Vehicle Value Experts

Thank you for taking the time to issue us a review. We truly appreciate your business. We hope you never need us again. However, if the unfortunate should arise, please do not hesitate to call on us.

Vehicle Value Experts Team

Rated 5 out of 5 stars

Great Company

This company is made of helpful and caring people who walk you through everything.

20 October 2025
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Reply from Vehicle Value Experts

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars
Vehicle Value Experts logo

Reply from Vehicle Value Experts

Thank you so much for taking the time to issue us a review. We appreciate your business. I hope you never need us again. However, if the unfortunate happens, please call us.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Great results

Vehicle value experts handled the appraisal and comps for my vehicle claim. The insurance was dead set on a number, which of course, was extremely low. The adjuster wouldn't budge so we exercised our appraisal option per my policy. At appraisal, the independent party was still extremely low with the value of the vehicle. Vehicle Value Experts advised me of an upmire option. End of the day, based off the research, diligence and experience, we were able to receive an additional $6800 for our total loss. I highly recommend working with this firm if you are in the unfortunate circumstance of a total loss with your vehicle.

20 October 2025
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Reply from Vehicle Value Experts

Thank you so much for allowing us to help. We have very few claims that an umpire is required to resolve the loss. Thank you for your patience with us and support. I hope you never need us again. However, if the unfortunate arises. Please call on us.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Highly recommend service

Good experience, very professional experience and timing of claim paid was pretty good.

21 October 2024
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Reply from Vehicle Value Experts

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Clear process

Clear process. Results delivered!

18 October 2025
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Reply from Vehicle Value Experts

Thank you so much for taking the time to issue us a review.

Sincerely,

Vehicle Value Experts

Rated 1 out of 5 stars

God awful experience

Horrible experience. This guy just wanted my money

27 April 2022
Unprompted review
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Reply from Vehicle Value Experts

We Have Never Had Any Interaction With This Individual And Have Asked Trust Pilot To Remove This Review.

Rated 5 out of 5 stars

Leveling the Playing Field

The world of auto insurance claims is a dangerous place for the average consumer. It is filled with arcane rules and regulations, obscure policy mouse type and company friendly interpretations of the rules. The policyholder has almost no chance without an experienced guide and advocate. Robert McDorman and Vehicle Value Experts are the champions you want on your side; they know the law and negotiate with insurance carriers multiple times every day. In a recent total loss claim on my high value vehicle, Robert negotiated an 18% increase over the insurance company offer and a fair value on my behalf. I could not have done this without their help. Thanks.

23 October 2017
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Reply from Vehicle Value Experts

Thank You Mr. Kooris for taking time to issue us a referral. We cherish our clients dearly and are always glad when we can assist them in being made whole from a loss. I truly hope you never need us again. However if the unfortunate arises, please make sure we are your 1st call.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Above and beyond my expectations

I highly recommend these guys. From the start they were extremely professional all the way to the end. When I talked to them, they listened carefully. They heard my current position and were not hesitant to take my case. Once they compiled all they needed, I sent it in to my insurance and they didn't even try to fight back. They complied immediately. I will most definitely use their services if needed in the future.

16 October 2017
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Reply from Vehicle Value Experts

Thank You Mr. Nichols for taking the time to post us a review.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

strongly recommend: great great great service

We got an unfortunate hit-and-run situation recently and the insurance decide to total our car after some attempts to repair. The insurance gave us a really unfair value of our car, in addition they are charging all excessive fees while the car is at the bodyshop and storage. Luckily for us we got referred to Robert -he is so helpful and works real fast! We talked to him on Thursday; signed the docs on Friday and notified insurance on Monday - and insurance give us a great second offer on Tuesday!! -- which is almost 6000 more than the original offer!!!! we are so grateful and couldnt thank him enough. 😊 Robert also waives us the service fee for the appraisal - we really appreciate, especially given the fact that we recently had a baby and every penny does count a lot for us 😊

16 October 2017
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Reply from Vehicle Value Experts

Thank You for taking the time to issue us a review. I am pleased we could help resolve this unfortunate sensitive situation Mercury Insurance had wrongfully put you and your family in. We have worked for many years with the organization whom you entrusted to repair your vehicle. We have always found them to be of the highest in ethical standards, and always found them to place their customer 1st in all aspects of the Collision Repair process. As you clearly see now, it was Mercury Insurance who did not have you and your family's best interest in mind. If we can ever help you in the future please call on us.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Working with Robert has been a great …

Working with Robert has been a great experience. He helped me through the process of negotiating with insurance to get a more favorable settlement on the value of my vehicle. Robert went above the standard in making himself available to answer questions and give assistance. I would recommend with confidence.

10 October 2017
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Reply from Vehicle Value Experts

Thank You for taking the time to issue us a review. I was pleased we could help you resolve your Motor Vehicle Claim issue.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

You'll always have my business

Phenomenal service and communication. Robert took better care of me than my own insurance, and kept me in the know the entire process.

8 October 2017
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Reply from Vehicle Value Experts

Thank You Ms. Dean for taking time to issue us a review. If we can ever help you in the future please call on us. I always tell our clients, we hope you never need us again, however if you do please call. I enjoyed working with you.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

What can I said Robert took care of me …

What can I said Robert took care of me and got me the right price from my Vehicle. Robert always ended each call with "We will be good friends after this." He is right.. Robert you are my new best friend. Thanks for everything.

5 October 2017
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Reply from Vehicle Value Experts

Thank You Mr. Stephenson for taking the time to issue us a review. Is was good meeting you, and I have enjoyed our relationship

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

This is the second time I've had to use …

This is the second time I've had to use VVE and both times they were of such a tremendous help. I was in the loop all the time. They had my back.

1 October 2017
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Reply from Vehicle Value Experts

Thank You Mr. Post for taking the time to issue us a review. We are sorry your Insurance Company Progressive was so slow to respond to your needs, this is normal for this carrier. Progressive is the only Insurance Company to my knowledge that has a clause in the Policy that allows them to wait up to 30 days to respond to an insured once placed on notice. However at the end of the claim, we uncovered Progressive had undervalued your claim 34%, and an ultimate recovery as such. I am happy we where able to make you whole, and receive a fair settlement.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Robert is a professional and delivers great results

UPDATE: I had a Better Car Replacement rider on my insurance policy and Robert was able to secure that amount in addition to the increased appraisal value on my car.

I worked with Robert at VVE on two different car claims and I am so happy I did because he was able to increase both of my appraisals by a serious amount of money. When I first talked with Robert, I was a little hesitant because I didn't know how long the process would take and I didn't know how much Robert could increase the insurance company appraisal. Robert was upfront explaining the process and I didn't have to pay anything if he couldn't increase my value.

1 October 2017
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Reply from Vehicle Value Experts

Thanks so much for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Vehicle Value Experts

Rated 5 out of 5 stars

Wonderful expertise

Wonderful expertise, knows all the regulations, always one step ahead of the insurance company and predicted their every move. Saved me over $1000 and kept the insurance from totaling and salvaging my car. Got my car repairs paid for by insurance and still driving it thanks to Vehicle Value Experts!

22 September 2017
Unprompted review
Vehicle Value Experts logo

Reply from Vehicle Value Experts

Thank You Mr. Walls for taking the time to issue a review. I am happy we could prevent the Insurance Company from Totaling your Car. We see this all the time, in most cases the Insurance Company wrongfully Totals the Car, and each time they do this for their own betterment.


Sincerely,

Robert L.McDorman

Rated 5 out of 5 stars

Never be at the mercy of an insurance company again!

When you feel like you are at the mercy of the insurance companies to cut you a fair deal to only find there is a company out there willing to help get the most value out of your vehicle. Dealing with insurance companies can be very intimidating and Robert with Vehicle Value Experts took all the intimidation and worry from me and my husband. The insurance company wanted to only pay around $22,000 and Robert was able to increase this to over $25,000. Im thankful to my body shop for pointing out the Appraisal clause in our auto policy and pointing me in the direction of Vehicle Value Experts! With the background Robert has in this field made the process so seamless and smooth. He is truly and Expert in my book! Thank you Robert!

19 September 2017
Unprompted review
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Reply from Vehicle Value Experts

Thank You Mrs. Harrell for taking the time to post a review of our services. I am very pleased we could assist you and Mr. Harrell. We handle these type claims all over the United States. Please call us in the future if needed.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Insurance company recommended Vehicle …

Insurance company recommended Vehicle value Experts from past arbitrations as a company that had many succeses with obtaining additional value for clients. Process was explained clearly and succinctly. VVE went to work and I had a positive outcom. Within a week I had a settlement.

8 September 2017
Unprompted review
Vehicle Value Experts logo

Reply from Vehicle Value Experts

Thank You Mr. Steele for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Robert L. McDorman

Rated 5 out of 5 stars

Trust Vehicle Value Experts!!

Trust Vehicle Value Experts!!! I am Glad I did and so is my bank account!

8 September 2017
Unprompted review
Vehicle Value Experts logo

Reply from Vehicle Value Experts

Thank You Mr. Barber for taking the time to issue us a review. We are pleased we could assist you with your Motor Vehicle Claim.

Sincerely,

Robert L. McDorman

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