VeinCentre - Cambridge Reviews 

26
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TrustScore 4.5 out of 5

4.6

Bishop Bateman Court, 5-7 New Park Street, CB5 8AT Cambridge, GB

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Rated 5 out of 5 stars

I haven’t had any treatment yet. I am booked in and I am very happy that Vein Centre could offer me the treatment a week later. The clinic was clean and air conditioned. The receptionist was lov... See more

Company replied

Rated 5 out of 5 stars

I firstly filled out an online enquiry form and was contacted by phone from someone at Stoke on Trent Head Office who patiently answered my initial questions and made arrangements for my consultation... See more

Company replied

Rated 5 out of 5 stars

Everyone was very welcoming and friendly and put me at ease straight away at my first appointment. After having my scan Mr Wissam Al-Jundi explained how he could help and what treatment I would nee... See more

Company replied

Rated 4 out of 5 stars

I attended the Vein Centre in Cambridge. It’s a small, friendly and professional clinic. The surgeon efficiently diagnosed a varicose vein in my right leg and I booked treatment (ablation) which was q... See more

Company replied


Company details

  1. #7 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Bishop Bateman Court, 5-7 New Park Street, CB5 8AT, Cambridge, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.6

All reviews

(26)

1,124 reviews in the last 12 months

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Rated 3 out of 5 stars

I arrived early to my appointment

I arrived early to my appointment, the receptionist was kind but all the time talking by phone, I had previously treated varicose veins in my country, this time I decided to visit a specialist here, the doctor attended to me even though it was not my appointment time, but the check-up was very fast, I paid £250 for just a few questions, he did the ultrasound which was like 15 minutes is too expensive for the check-up time, he handed me a card with the price of the treatment, I expected him to explain more about my problem and the treatment, I asked him about the costs and he told me to ask at reception, when I returned to reception the lady was always on the phone, she would answer me something and then make me wait while she made another call, I asked her about the prices and some form of payment in months since my treatment or rather most of the treatments are above £2500 plus £300 for follow-up, she could not answer me she told me to look it up on the website, on the website they mention treatments at different prices and at the end on the card that They give you all the prices for different types of varicose veins, they are above £2500, my problem is not that severe, but I still have to pay that price for a single session, and if you want to pay in installments they charge you an interest of above %16 depending on how many months, I didn't think that in this country health care was so expensive. I have decided to go to my country for the treatment where I will spend much less than half of what I do here.

18 January 2025
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Reply from VeinCentre - Cambridge

Hi Cecilia,

We’re so sorry to hear your thoughts - this is not the clinic experience we pride ourselves on and we will definitely be following up to take your detailed feedback on board. A member of our team will be in touch with you shortly to hopefully put things right and discuss treatment options.

Best wishes,
Katie

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