VeinCentre - Cardiff Reviews 

59
TrustScore 5 out of 5

4.8

1st Floor, 17 Windsor Place, CF10 3BY Cardiff, GB


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Rated 5 out of 5 stars

Wonderful staff. Very professional. Doctor and nurse made me feel reassured at the first appointment and explained the procedure and what to expect afterwards. I am very happy with the outcome and... See more

Company replied

Rated 5 out of 5 stars

I had two treatments at the Cardiff branch, foam sclerotherapy and microsclerotherapy. I found both the treatments to be mostly painless. The premises was ultra clean and bright but with homely touche... See more

Company replied

Rated 5 out of 5 stars

Very helpful and informative from initial consultation to final treatment, made you feel very relaxed and at ease. The cost was explained fully up front and with no hidden charges. I had both legs tre... See more

Company replied


Company details

  1. #9 of 25 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 1st Floor, 17 Windsor Place, CF10 3BY, Cardiff, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

1,053 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was lovely and the consultant…

Everyone was lovely and the consultant Mr Nicholls was excellent at explaining treatment and answering questions.

10 July 2026
VeinCentre - Cardiff logo

Reply from VeinCentre - Cardiff

Hi Ellie,

Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience and that Mr Nicholls took the time to explain everything clearly and answer your questions.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly greeting from staff

Friendly greeting from staff. Caroline lovely. David the consultant very informative and patient. Clear diagnosis of issues and given options for treatment.

1 July 2026
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Reply from VeinCentre - Cardiff

Hi Dawn,

Thank you for your lovely review. We’re delighted to hear the team made you feel so welcome and that your consultation was informative and unhurried.

It’s great to know you left with a clear understanding of your diagnosis and treatment options.

Best wishes,
Dilly

Rated 5 out of 5 stars

Glad I Did it

Wonderful staff. Very professional. Doctor and nurse made me feel reassured at the first appointment and explained the procedure and what to expect afterwards.
I am very happy with the outcome and it was definitely worthwhile. My nasty large vein which ached when I stood for too long or exercised is now gone and while I didn't have this done primarily for cosmetic reasons, cannot believe how good my leg looks.
Clinic was immaculate and also note to the Receptionist who was so friendly and helpful and calmed my nerves in the waiting room.

13 March 2026
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Reply from VeinCentre - Cardiff

Hi Patty,

Thank you for your wonderful feedback. We’re delighted to hear the team helped reassure you from your very first appointment and that you’re so pleased with the outcome of your treatment.

It’s fantastic to know your discomfort has resolved and that you’re enjoying the added confidence in how your leg looks. Your kind words about the reception team, doctor and nurse are greatly appreciated.

Best wishes,
Dilly

Rated 5 out of 5 stars

Made to feel very welcome at the…

Made to feel very welcome at the Cardiff Vein Centre. Consultant listened to my symptoms and provided a clear concise management plan.

19 June 2026
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Reply from VeinCentre - Cardiff

Hi Sian,

Thank you for your lovely feedback. We’re pleased to hear you felt so welcome at our Cardiff clinic and that your Consultant took the time to listen and provide a clear treatment plan.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent service

Excellent service. Everyone helpful and friendly, yet professional. Information provided and analysis of my condition provided me with reassurance that my concerns can be treated. Definitely recommend this company.

11 June 2026
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Reply from VeinCentre - Cardiff

Hi Glynis,

Thank you for your kind words. We’re pleased to hear the team provided a helpful and professional experience and that you left feeling reassured about your treatment options.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly staff and made me feel…

Very friendly staff and made me feel relaxed with my treatment

22 May 2026
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Reply from VeinCentre - Cardiff

Hi Judith,

Thank you for your kind review. We’re pleased to hear the team made you feel relaxed and well looked after throughout your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Total satisfaction with the Cardiff Veincentre.

My overall experience with the Veincentre-Cardiff was exceptiona. I’m extremely pleased with the results. From the initial consultation to the main procedure and then the follow up appointment, everything was done with total professionalism and efficiency. The staff were superb with a special mention to Dr. Devan Thavarajan who did the procedure and was patient, kind and very reassuring throughout what was a totally painless operation. I would have no hesitation in recommending the Cardiff Veincentre.

9 June 2026
Unprompted review
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Reply from VeinCentre - Cardiff

Hi Simon,

Thank you for your fantastic review. We’re delighted to hear you’re so pleased with your results and that your experience at Cardiff VeinCentre was exceptional from consultation through to follow-up.

Your kind words about Dr Devan Thavarajan and the team will mean a great deal to them. Thank you for your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Ultra scan reveiw

My consulant was polite and transparent about my condition.im coming back next week for foam scleophary and hopefully will address the problem.his name is Jonathan Nicolls

8 May 2026
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Reply from VeinCentre - Cardiff

Hi John,

Thank you for your lovely review. We look forward to see you next week!

Best wishes,
Dilly

Rated 5 out of 5 stars

My clinician Jonathan Nicholls was so…

My clinician Jonathan Nicholls was so informative. Everyone was extremely helpful. An absolutely brilliant team you have there.

8 May 2026
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Reply from VeinCentre - Cardiff

Hi Julie,

Thank you for your lovely review. We’re delighted to hear Mr Jonathan Nicholls and the team were so informative and helpful throughout your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly staff put me at ease and…

Friendly staff put me at ease and explained my treatment options clearly. A really positive healthcare experience!

29 April 2026
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Reply from VeinCentre - Cardiff

Hi Gareth,

Thank you for your feedback. We’re glad to hear the team helped put you at ease and clearly explained your options. It’s lovely to know you had such a positive experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Everything was fully explained to me. I had a scan of my legs. Was made to feel very welcome and comfortable throughout the experience.

16 April 2026
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Reply from VeinCentre - Cardiff

Hi Caroline,

Thank you for your lovely feedback. We’re delighted to hear you felt welcomed and comfortable, and that everything was clearly explained from start to finish.

Best wishes,
Dilly

Rated 5 out of 5 stars

Felt confident with consultation and…

Felt confident with consultation and appraisal of my condition very relaxed consultation

13 March 2026
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Reply from VeinCentre - Cardiff

Hi Su,

Thank you for your kind words. We’re pleased to hear you felt confident and relaxed during your consultation and that everything was clearly explained.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mr David Lewis was very understanding and helpful.

Mr David Lewis was very helpful and understanding of my problem with my legs. He offered me good sound advice and a solution to resolve the on going issues I have been suffering with. Would highly recommend this clinic.

4 March 2026
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Reply from VeinCentre - Cardiff

Hi Jacqueline,

Thank you for your kind review. We’re pleased to hear that Mr David Lewis was able to provide helpful advice and a clear plan to support you with your concerns. Your recommendation means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very professional and explained…

Very professional and explained everything I need to know.
Here's looking forward to seeing good results

5 February 2026
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your feedback. We’re pleased to hear everything was explained clearly and professionally.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everything explained clearly

Everything explained clearly and appointment did not feel rushed.

21 January 2026
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Reply from VeinCentre - Cardiff

Hi Marlene,

Thank you for your feedback. We’re glad everything was explained clearly and that you felt your appointment was unhurried and thorough.

Best wishes,
Dilly

Rated 5 out of 5 stars

Quality and care

The customer service, professionalism, quality and after care.

17 October 2025
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Reply from VeinCentre - Cardiff

Hi Sarah,

Thank you for your feedback. We’re really pleased you were happy with the level of customer care, professionalism and aftercare throughout your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

One happy patient

Mr Lewis and his colleagues are absolutely wonderful! Very thorough examination and felt completely at ease due to his manner and expertise. His advice was invaluable and would award him 10 stars if I could. Would definitely recommend.

14 January 2026
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your kind words. We’re delighted to hear you felt completely at ease and well looked after by Mr Lewis and the team. Your feedback about his advice and manner will mean a great deal to him.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic service and customer care

Fantastic service and customer care! Would highly recommend

14 January 2026
Unprompted review
VeinCentre - Cardiff logo

Reply from VeinCentre - Cardiff

Hello Dianne! Many thanks for sharing your review. If you have any friends or family members that suffer with varicose veins, please do recommend them to us at veincentre.com/refer-a-friend/. Thank you so much once again, Jackie.

Rated 4 out of 5 stars

Clear information about future…

Clear information about future treatment and realistic expectations

3 December 2025
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Reply from VeinCentre - Cardiff

Hi Vivienne,

Thank you for your feedback. We’re pleased that we could provide clear guidance on your future treatment and set realistic expectations. It’s great to hear you feel informed and confident moving forward.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent care and friendly

My consultant was Mr Jonathon Nicolls who was very easy to chat with and did the relevant tests needed. He was pleased to inform me that I didn’t need any further treatment or appointments and was happy for me to follow his advice on the care of my legs. Also, if I ever need his help again to ring for a further consultation

31 October 2025
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your review. We’re pleased you found your consultation helpful and reassuring, and that you felt well advised about ongoing care.

Best wishes,
Dilly

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