VeinCentre - Cardiff Reviews 52

TrustScore 5 out of 5

4.8

1st Floor, 17 Windsor Place, CF10 3BY Cardiff, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My consulant was polite and transparent about my condition.im coming back next week for foam scleophary and hopefully will address the problem.his name is Jonathan Nicolls

Company replied

Rated 5 out of 5 stars

I had two treatments at the Cardiff branch, foam sclerotherapy and microsclerotherapy. I found both the treatments to be mostly painless. The premises was ultra clean and bright but with homely touche... See more

Company replied

Rated 5 out of 5 stars

My clinician Jonathan Nicholls was so informative. Everyone was extremely helpful. An absolutely brilliant team you have there.

Company replied


Company details

  1. #8 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 1st Floor, 17 Windsor Place, CF10 3BY, Cardiff, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
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3-star
2-star
1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ultra scan reveiw

My consulant was polite and transparent about my condition.im coming back next week for foam scleophary and hopefully will address the problem.his name is Jonathan Nicolls

8 May 2026
VeinCentre - Cardiff logo

Reply from VeinCentre - Cardiff

Hi John,

Thank you for your lovely review. We look forward to see you next week!

Best wishes,
Dilly

Rated 5 out of 5 stars

My clinician Jonathan Nicholls was so…

My clinician Jonathan Nicholls was so informative. Everyone was extremely helpful. An absolutely brilliant team you have there.

8 May 2026
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Reply from VeinCentre - Cardiff

Hi Julie,

Thank you for your lovely review. We’re delighted to hear Mr Jonathan Nicholls and the team were so informative and helpful throughout your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly staff put me at ease and…

Friendly staff put me at ease and explained my treatment options clearly. A really positive healthcare experience!

29 April 2026
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Reply from VeinCentre - Cardiff

Hi Gareth,

Thank you for your feedback. We’re glad to hear the team helped put you at ease and clearly explained your options. It’s lovely to know you had such a positive experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Everything was fully explained to me. I had a scan of my legs. Was made to feel very welcome and comfortable throughout the experience.

16 April 2026
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Reply from VeinCentre - Cardiff

Hi Caroline,

Thank you for your lovely feedback. We’re delighted to hear you felt welcomed and comfortable, and that everything was clearly explained from start to finish.

Best wishes,
Dilly

Rated 5 out of 5 stars

5Star service at the Vein Centre

Efficiency and professionalism is in abundance at the Vein Centre Cardiff. Very thorough consultation with Devan who explained the process clearly.

1 April 2026
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Reply from VeinCentre - Cardiff

Hello Simon - Thank you for your kind review and we are so pleased to hear that you found the team at VeinCentre Cardiff efficient and professional. It’s great to know that Devan provided a thorough consultation and we will be sure to pass on your feedback. We really appreciate you taking the time to share your experience 😊 Thank you once again! Jackie

Rated 5 out of 5 stars

Felt confident with consultation and…

Felt confident with consultation and appraisal of my condition very relaxed consultation

13 March 2026
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Reply from VeinCentre - Cardiff

Hi Su,

Thank you for your kind words. We’re pleased to hear you felt confident and relaxed during your consultation and that everything was clearly explained.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mr David Lewis was very understanding and helpful.

Mr David Lewis was very helpful and understanding of my problem with my legs. He offered me good sound advice and a solution to resolve the on going issues I have been suffering with. Would highly recommend this clinic.

4 March 2026
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Reply from VeinCentre - Cardiff

Hi Jacqueline,

Thank you for your kind review. We’re pleased to hear that Mr David Lewis was able to provide helpful advice and a clear plan to support you with your concerns. Your recommendation means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very professional and explained…

Very professional and explained everything I need to know.
Here's looking forward to seeing good results

5 February 2026
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your feedback. We’re pleased to hear everything was explained clearly and professionally.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everything explained clearly

Everything explained clearly and appointment did not feel rushed.

21 January 2026
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Reply from VeinCentre - Cardiff

Hi Marlene,

Thank you for your feedback. We’re glad everything was explained clearly and that you felt your appointment was unhurried and thorough.

Best wishes,
Dilly

Rated 5 out of 5 stars

Quality and care

The customer service, professionalism, quality and after care.

17 October 2025
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Reply from VeinCentre - Cardiff

Hi Sarah,

Thank you for your feedback. We’re really pleased you were happy with the level of customer care, professionalism and aftercare throughout your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

One happy patient

Mr Lewis and his colleagues are absolutely wonderful! Very thorough examination and felt completely at ease due to his manner and expertise. His advice was invaluable and would award him 10 stars if I could. Would definitely recommend.

14 January 2026
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your kind words. We’re delighted to hear you felt completely at ease and well looked after by Mr Lewis and the team. Your feedback about his advice and manner will mean a great deal to him.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic service and customer care

Fantastic service and customer care! Would highly recommend

14 January 2026
Unprompted review
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Reply from VeinCentre - Cardiff

Hello Dianne! Many thanks for sharing your review. If you have any friends or family members that suffer with varicose veins, please do recommend them to us at veincentre.com/refer-a-friend/. Thank you so much once again, Jackie.

Rated 4 out of 5 stars

Clear information about future…

Clear information about future treatment and realistic expectations

3 December 2025
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Reply from VeinCentre - Cardiff

Hi Vivienne,

Thank you for your feedback. We’re pleased that we could provide clear guidance on your future treatment and set realistic expectations. It’s great to hear you feel informed and confident moving forward.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent care and friendly

My consultant was Mr Jonathon Nicolls who was very easy to chat with and did the relevant tests needed. He was pleased to inform me that I didn’t need any further treatment or appointments and was happy for me to follow his advice on the care of my legs. Also, if I ever need his help again to ring for a further consultation

31 October 2025
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Reply from VeinCentre - Cardiff

Hi there,

Thank you for your review. We’re pleased you found your consultation helpful and reassuring, and that you felt well advised about ongoing care.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic care and highly professional service

Fantastic care from Dr Lewis and Matthew who made me feel at ease and made the procedure much easier. Also thanks to the lovely lady on reception who was always welcoming. I’d highly recommend the Cardiff clinic. Excellent and highly professional service.

10 December 2025
Unprompted review
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Reply from VeinCentre - Cardiff

Hi Elaine,

Thank you for the lovely review. We’re so pleased Dr Lewis and Matthew were able to put you at ease and make your treatment feel manageable from start to finish. Your kind words about the reception team will also mean a lot. Delighted you’d recommend the Cardiff clinic.

Best wishes,
Dilly

Rated 5 out of 5 stars

Wonderful Cardiff Team

I had two treatments at the Cardiff branch, foam sclerotherapy and microsclerotherapy. I found both the treatments to be mostly painless. The premises was ultra clean and bright but with homely touches. The staff are professional and absolutely lovely, a special mention for the receptionist who put me at ease from the moment I arrived. The procedures and aftercare were explained clearly. I am very happy with the results and look forward to wearing shorts next year! Thank you again to the fantastic team.

31 October 2025
Unprompted review
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Reply from VeinCentre - Cardiff

Hi Zoe,

Thank you for sharing such a kind review. It’s wonderful to hear that both your treatments at our Cardiff clinic were comfortable and clearly explained. The team, and especially our receptionist, will be delighted to know they made you feel at ease from the moment you arrived. Enjoy looking forward to those shorts next year!

Best wishes,
Dilly

Rated 5 out of 5 stars

First class service

First class service. All staff were friendly and welcoming. Procedure was comprehensively explained.

24 October 2025
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Reply from VeinCentre - Cardiff

Hi there, thank you for your lovely feedback. We’re so pleased that you found our team friendly and welcoming, and that everything was clearly explained. It’s great to know your experience felt first class from start to finish.

Best wishes,
Dilly

Rated 5 out of 5 stars

You don't need to have a big operation.

A very professional team, explaining the procedure and the outcomes.Very little pain and discomfort .Legs are looking better as time goes on.

18 July 2025
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Reply from VeinCentre - Cardiff

Hi Deborah, thank you for your kind review. We’re delighted that you found the team professional and that your treatment was comfortable with minimal pain. It’s fantastic that your legs are continuing to improve, we’re so pleased you’re happy with the results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Assessment appointment

Everyone was very friendly, knowledgeable and explained everything clearly.

1 October 2025
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Reply from VeinCentre - Cardiff

Hi there, thank you so much for taking the time to share your feedback. We’re so pleased to hear that you found your consultation friendly, informative, and clearly explained. It’s great to know the team helped you feel comfortable and well-informed throughout.

Warm regards,
Dilly

Rated 5 out of 5 stars

Highly recommend

Excellent and clear communication, in a relaxed atmosphere, with expert clinicians. Felt informed throughout the process and in safe hands. The partnership between David Lewis and Matthew enhances the experience which could otherwise be daunting to some. More importantly, great outcome with varicose veins. Highly recommend.

1 October 2025
Unprompted review
VeinCentre - Cardiff logo

Reply from VeinCentre - Cardiff

Hi Paula,

Thank you for taking the time to leave your lovely review! We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well.

Best wishes,
Hannah

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