Wonderful staff. Very professional. Doctor and nurse made me feel reassured at the first appointment and explained the procedure and what to expect afterwards. I am very happy with the outcome and... See more
Company replied
Location
Switch location1st Floor, 17 Windsor Place, CF10 3BY Cardiff, GB
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See what reviewers are saying
Clear information about future treatment and realistic expectations
Company replied
I had two treatments at the Cardiff branch, foam sclerotherapy and microsclerotherapy. I found both the treatments to be mostly painless. The premises was ultra clean and bright but with homely touche... See more
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Very helpful and informative from initial consultation to final treatment, made you feel very relaxed and at ease. The cost was explained fully up front and with no hidden charges. I had both legs tre... See more
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Company details
- #9 of 26 best companies in Medical centre
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
1st Floor, 17 Windsor Place, CF10 3BY, Cardiff, United Kingdom
4.8
Excellent
59 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Relaxed friendly atmosphere
Everyone really friendly, relaxed atmosphere, everything explained thoroughly, excellent experience.
9 April 2025
Reply from VeinCentre - Cardiff
Hi Ann,
Thank you for your kind words! We're so pleased to hear that you had a relaxed and positive experience. It's great to know everything was explained clearly and that you felt comfortable throughout your visit.
Wishing you the best,
Katie
Great service from lovley people
Great service from lovley people, made me feel right at ease.
9 April 2025
Reply from VeinCentre - Cardiff
Hi Rowland,
Thank you for your kind words! We're so glad to hear that you felt at ease and received great service from our team. We truly appreciate your feedback!
Wishing you the best,
Katie
Really friendly welcome by the…
Really friendly welcome by the reception and nursing staff in Cardiff. The consultation with Mr Lewis went well, his examination and explanation was thorough and easy to understand. I felt that the treatment plan suggested was perfect for my needs, but not at all pushy or forced on me. I’m really looking forward to my treatment next month. I have referred a family member based on my initial experience.
9 April 2025
Reply from VeinCentre - Cardiff
Hi Joseph,
Thank you for your thoughtful feedback! We're so glad to hear that you felt well taken care of throughout your visit. It’s great to know that the consultation was thorough and that you felt comfortable with the treatment plan. We’re excited to support you with your treatment next month!
Wishing you the best,
Katie
Clear and concise explanations of…
Clear and concise explanations of various treatments available with friendly and knowledgeable staff.
1 April 2025
Reply from VeinCentre - Cardiff
Hi Howard,
We are so happy to read your review, especially about our friendly team. We’re glad to hear that you found our explanations clear and helpful. We loved welcoming you to Veincentre!
Wishing you the best,
Katie
Veincentre
Made me feel at ease, very friendly and professional. Talked me through the process in full and made me feel comfortable with my choice of centre. Clear and easy payment and re booking process. Looking forward to my procedure.
4 March 2025
Reply from VeinCentre - Cardiff
Hi Ceri,
We're so happy to hear that you had such a positive experience! It’s wonderful that the team made you feel comfortable and fully informed about everything. We are looking forward to seeing you back in for your treatment!
Wishing you the best,
Katie
Absolutely brilliant
Absolutely brilliant! Lovely staff and surgeon I would definitely recommend I went for my consultation and was so impressed I asked can we do it now? And we did ! It was the best choice I made thoroughly recommend x
5 February 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Andrea,
Thank you so much for your kind words! We're pleased to hear that you had such a positive experience with our team. It’s great to know that you felt comfortable and confident in your choice. We are so happy we could help!
Best wishes,
Katie
The most excellent service - 5 stars!
From the minute I walked into the Cardiff clinic for my initial consultation until I left after my final treatment, the service has been second to none. The staff are really helpful and attentive and put you at ease straight away. The clinic in Cardiff has a really relaxed, welcoming atmosphere and my surgeon and nurse couldn't have been more professional or pleasant throughout the whole treatment process. The treatment itself was clearly explained and very straightforward and my recovery time has been quick and relatively painless. I'd highly recommend Cardiff veincentre to anyone who's considering any kind of vein treatment.
27 November 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Lindsey,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience at the Cardiff clinic was so positive from start to finish. It's great to know that the team made you feel comfortable and well cared for throughout the process.
We truly appreciate your recommendation! If you know someone who might benefit from our treatments, we offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/.
Best wishes,
Katie
Excellent communication at all stages
Excellent communication at all stages.
Very friendly people.
The doctor, David Lewis, was very professional but also very personable - as was Matt, the nurse.
I have nothing but praise for the whole process.
4 September 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hello,
Thank you for your lovely feedback! We're so pleased to hear that you felt well-informed and supported throughout your treatment. The team will be delighted to hear your kind words. We loved welcoming you to Veincentre.
Best wishes,
Katie
My consultation
I was made to feel welcome and at ease on arrival. The staff were very friendly and helpful. I found talking with my consultant easy and he explained how he would be able to help me.
29 November 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Heather,
Thank you for your kind words! We’re delighted to hear that you felt welcomed and at ease during your consultation. We are here to help you with every step of your treatment journey.
Best wishes,
Katie
Any questions
First class treatment. People put you at ease , before you go in . And answer any questions you have
25 November 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Robert,
Thank you for your review. We are so pleased we could make you feel at ease. We loved welcoming you!
Best wishes,
Katie
Felt very welcomed such a great Clinic
Felt very welcomed such a great Clinic
20 November 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Claire,
Thank you for your review. We really appreciate your feedback. We are pleased to know you had a great experience with us! We loved welcoming you to Veincentre.
Best wishes,
Katie
Lovely staff so friendly Caroline was…
Lovely staff so friendly Caroline was so helpful. The treatment has gone really well I’ve just finished my second treatment and this should be my last. I really recommend for spider veins, you’d never be able to tell!!
30 October 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Eloise,
Thank you for your lovely review! It is so rewarding to hear about your experience, and we couldn't be happier that you're pleased with your results. We loved welcoming you.
Wishing you the best,
Katie
Felt in very safe hands from the first…
Felt in very safe hands from the first contact with Veincentre right through to the post operation consultation. Having a clinic within 50 miles of my home was also very convenient. So glad that the swelling and itchiness has been relieved and also the appearance of my legs has greatly improved.
4 October 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Gary,
Thank you for your review. Our aim is to ensure you feel supported and at ease throughout your journey, so we're happy to see this! Knowing that we could help you achieve such great results makes everything we do worthwhile.
Best wishes,
Georgina
Varicose vein
Recently attended for a consultation and then treatment on my lower left leg. The location is easy to access and very close to The New Theatre in Cardiff city centre. Reception really welcoming and friendly and everyone were very reassuring and helpful.
27 September 2024
Unprompted review
Reply from VeinCentre - Cardiff
Hi Nichola,
Thank you for taking the time to write a review following your treatment with us. We loved seeing you and making you feel welcomed at our Cardiff clinic.
Best wishes,
Katie
Varicose Veins
Very helpful and informative from initial consultation to final treatment, made you feel very relaxed and at ease. The cost was explained fully up front and with no hidden charges. I had both legs treated for large varicose veins which took about one and a half hours and at the most was a little bit uncomfortable under local anaesthetic and I am more than happy with the results.
9 August 2024
Reply from VeinCentre - Cardiff
Hello,
We are so happy to hear that you are happy with your treatment results and that we could make you feel at home. We pride ourselves in ensuring our prices are transparent with no hidden costs. We love reading reviews like yours, so thank you.
Best wishes,
Katie
Experience at Vein Centre Cardiff
Easy to get to, staff helpful and welcoming. They explained procedure thoroughly
11 September 2024
Reply from VeinCentre - Cardiff
Hi Paula,
Thank you for your review, we are so happy that you felt supported and welcomed. We loved seeing you! If you have any questions, please don’t hesitate to reach out to us on 01782 753960.
Best wishes,
Katie
Professional service with excellent…
Professional service with excellent consultation.
11 September 2024
Reply from VeinCentre - Cardiff
Hi Jonathon,
We're so pleased you've had a great consultation experience. Thank you for your feedback! We look forward to hopefully seeing you again soon for your treatment with us. If you have any questions, please feel free to get in touch with us on 01782 753960.
Best wishes,
Katie
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