Wonderful staff Consultant explains everything so understanding easy for patient Forgot to say i am trilled with results
Company replied
Location
Switch location46 The Avenue, SO17 1AX Southampton, GB
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See what reviewers are saying
I received treatment at the VeinCentre Southampton by Dr Nigel Hacking. All the staff at the Clinic were very pleasant and the process, from the initial assessment to the actual treatment and the f... See more
Company replied
The appointment was made easily. The reception staff friendly The Senior Nurse competent and Kindly which put me at ease. Meeting with the Consultant was really reassuring. He performed the scan... See more
Company replied
The team at the vein centre are excellent. Staff friendly and reassuring. I had visited a clinic a year before( entirely different company) where I was quoted a ridiculous amount for varicose vein tr... See more
Company replied
Company details
- #8 of 23 best companies in Medical centre
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
46 The Avenue, SO17 1AX, Southampton, United Kingdom
4.7
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Professional Service
I have just completed my final visit to Veincentre Southampton..I must say that I was very happy I chose them to carry out proceedures on my leg veins.Dr Nigel Hacking was very knowledgeable and Professional along with Nurse Jenna Smith they both made me feel at ease while telling me what was happening during my treatment .I must also say that although it was a little uncomfortable it was not as painful as I expected.I can already see improvement but have to wait until the last treatment takes it’s course..The whole team made me feel comfortable and welcome.
9 October 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Roy,
Thank you so much for your review of our Southampton clinic and the team. It was a pleasure to welcome you! Knowing that we are helping you achieve such great results makes everything we do worthwhile. We can't wait to see you again.
Best wishes,
Katie
Would not recommend
I attended the Southampton Clinic late 2022. The consultation went well and I looked forward to Summer of 2023 when I hoped to be able to wear knee length dresses and shorts.
No such luck, My legs are worse with clusters of small veins on both legs and large vein on right knee. I was injected collapsing a large vein running knee to thigh on right leg. I see no improvement at all. I did state that I was having it done purely for cosmetic reasons. I am disgusted as I paid almost £3000 and the treatments were extremely painful. I would not recommend this clinic for cosmetic reasons. This has been my second summer not revealing my legs. I’m so sorry I did not take before pictures. I have rung to complain but nothing came of it.
20 October 2023
Unprompted review
Reply from VeinCentre - Southampton
Hi Kate,
We are so sorry to hear about your concerns. Our goal is always to provide the best possible results and care. We would really appreciate the opportunity to review your experience, understand more about your journey with us so far and hopefully put things right for you. Please do reach out to our team on 01782 753960 and ask to speak to our Senior Patient Advisor. We would love the chance to help you reach your desired results and we will work to help you achieve this.
Best wishes,
Katie
Business-like but a bit stressful.
Very professional in attitude but I felt rather rushed and as if I needed to be in and out quickly.
25 September 2024
Unprompted review
Reply from VeinCentre - Southampton
Hello,
Thank you for sharing your feedback with us. We are truly sorry to hear that we didn’t quite meet your expectations. This is not the experience that we strive to provide as we believe everyone should feel comfortable and relaxed in our care. We take your concerns seriously and we will be passing this feedback on to ensure that this does not happen in future. If you would like to discuss your experience with us further, please reach out to us at 01782 753960. We would love to hear from you and learn how we can do better in future.
Warm regards,
Katie
Very helpful
Very helpful and friendly.
Rapid attention to my needs.
Difficult to find as House numbers are inconsistent.
11 September 2024
Reply from VeinCentre - Southampton
Hi Libby,
We really appreciate your comments! Thank you for your feedback about finding our clinic. I will share this with the team.
Best wishes,
Katie
Reply from VeinCentre - Southampton
Hi Catherine,
Thank you for your review. We are so happy to hear you had a positive experience with us. We loved seeing you!
Best wishes,
Katie
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