Velour Garments Reviews 

2,189
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the fabrics feel premium, thick, and very comfortable for everyday wear. People also love the fast delivery times, mentioning that packages arrive quickly and without any trouble across various international locations. Though some customers noted issues with sizing and fit, finding that certain items run small or do not match the provided size chart. A few other people also felt that shipping costs can sometimes be quite expensive, and managing returns can be a bit complicated.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the premium feel and sturdy, heavy... See more

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the remarkably fast... See more

Order

Consumers express mixed feelings regarding their ordering experiences. While many reviewers report smooth... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions on costs are divided. Many customers feel the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really liked the 1000 GSM Hoodie, beautiful petroleum color, very thick, very soft in the inside and outside; I tried it on and it fits very well, long arms. I would recommend it if someone is l... See more

Company replied

Rated 4 out of 5 stars

Everything about the product itself is good, the stitching and materials are very good for the price. The delivery was quick, it took around a week for it to arrive, and the shipping was easy to track... See more

Company replied

Rated 4 out of 5 stars

Only thing to mention. The shipment was a little weird, because it said it would arrive a certain date, and it didn't, but also, i didn't really believe it would, so I knew it would only arrive on the... See more

Company replied

Rated 5 out of 5 stars

Have bought multiple items from Velour Garments and honestly, was surprised by the quality. It's very good for the price and will definitely keep coming back for more. Additionally, they have great cu... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Highest quality cut and sewn garments, handcrafted and sustainably made by textile artisans in Barcelona, Spain.

Handmade in Spain

Written by the company

Each and every garment is crafted individually by textile artisans in-house to ensure its traceability and high quality standards.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(2,189)

746 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic quality and design

Fantastic quality and design. The colours are beautiful and the postage quick as well. Customer care is very efficient and quick.

19 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 1 out of 5 stars

customer support was non existent i…

customer support was non existent i tried to reach out about returns and got no teply

18 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Andrew,

We apologise for the inconvenience caused, but your email was at the spam folder so that's why we haven't responded earlier.

Please get back to us and we will guide you accordingly.

Kind regards,

Velour Garments.

Rated 5 out of 5 stars

These are literally the most high…

These are literally the most high quality tshirts ive ever bought, and are worth the investment

15 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

The customer service and quality from…

The customer service and quality from velour garments is outstanding. Truly 10/10

14 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 1 out of 5 stars

Very expensive shipping back

Very expensive shipping back
XXL Pants are not even remotely long enough

13 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Robert,

We are working on offering a better service in the near future.

Kind regards,

Velour Garments.

Rated 5 out of 5 stars

Customer service was amazing and this…

Customer service was amazing and this is my favorite knitted jumper Ive ever owned. Have the black and the acid wash 3 gauge and will purchase another. Amazing quality

8 May 2026
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Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

Good quality,fast delivery

Got my order really quick to Tbilisi (about 4 days), I ordered jet black zipper (450 gsm)and I found the quality really good!
Also had a request to support team and they did their job great.
Now I want to buy more stuff from these guys 😁 recommend!

18 May 2026
Unprompted review
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, high quality garments

5 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 4 out of 5 stars

Only thing to mention

Only thing to mention. The shipment was a little weird, because it said it would arrive a certain date, and it didn't, but also, i didn't really believe it would, so I knew it would only arrive on the day that it actually arrived.

5 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

Really nice clothes

Really nice clothes! Well- made, simple, feel great, something unique about them. Excellent customer service. Highly recommend. I will be buying more from this company.

5 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

Shipped to South Africa

I ordered online to be shipped to my place in South Africa. The payment was quick and secure and the item arrived within the specified lead time. The final cost was inflated due to our local import duties and tariffs, but regarding Velour garments and UPS, I have no complaints. 5 stars!!

4 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

Rated 5 out of 5 stars

Excellent quality

I’m really impressed with my Velour Garments t shirts. The fit is exactly what I was hoping for, and the measurements on the website were completely accurate, which made ordering super easy. The quality is amazing, the fabric feels premium, soft, and very comfortable to wear. The colors also look great in person, and I especially love the neckline and the overall fit of the shirts. They sit perfectly without feeling too tight or too loose.

Totally recommend them if you’re looking for high quality tees with a great fit. I bought 6 items and will be buying more again!

4 May 2026
Velour Garments logo

Reply from Velour Garments

Thank you so much for the support and kind words! It does help us keep improving.

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