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Rated 1 out of 5 stars

this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted r... See more

Rated 2 out of 5 stars

We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel... See more

Rated 1 out of 5 stars

A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds... See more

Rated 5 out of 5 stars

Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car. I signed up for several tours that would have req... See more

Company details

  1. Travel agent

Information provided by various external sources

VELTRA offers hundreds of tours and activities for travelers around the world. Experience everything countries of the world have to offer! Choose from sightseeing tours to spa escapes to interactive cultural programs and so much more. With new destinations added daily and an easy way to manage your fun, VELTRA is the only way to travel.


Contact info

  • Yaesu Center Bldg. 2F, 1-6-6 Yaesu, Chuo, 103-0028, Tokyo

  • veltra.com

1.8

Poor

TrustScore 2 out of 5

814 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

great service!

customer service are very responsive with so much help in information asked.tourist guides are very friendly.easy booking with good choices to filter.thank you.

14 September 2018
Unprompted review
Rated 5 out of 5 stars

Qualified, good management and honest company

If anyone visiting a country for the first time ;Veltra can help with their organized group day tours . They deal with fine companies such as the grey line . This summer I visited Paris and did six five days different day tours . Also I booked with them day tours from Zürich to Different parts of beautiful Switzerland. Finally booked day tours through them when I was in Barcelona (Spain) and Kiev (Ukraine)

11 September 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience , Miguel our guide was very good , really recommend this trip , make sure you take you swimming suit

10 September 2018
Unprompted review
Rated 4 out of 5 stars

Very good experciences

Very good experciences.

Everything was perfectly organised, went smoothly and even if we didn't speak japanese, there was no problem at all. I can only recommand VELTRA if you want to discover Japan.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

User friendly platform

It's a easy to use and friendly platform. Has all the information a customer needs, maps, directions etc to decide on the offered plans. No hidden costs.
Thanks!

10 September 2018
Unprompted review
Rated 5 out of 5 stars

Veltra Tours in Tokyo & Kyoto

We did two full day tours with Veltra Tours in Tokyo & Kyoto. The grand tour of Tokyo was indeed a grand tour and for the one day visitor is a must. There is quite a lot of walking to do to the Shrines, Temples & gardens and on our tour days the temperature was a challenging 35 deg. Plus. However we were able to see all the sites and appreciated the guide who endeavoured to show us short cuts. In Kyoto we were served a rather hot lunch shabu shabu style which would have been great on a cooler day.. However both tours were enjoyable and the commentary provided insights into Japanese culture.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

An Excellent Tour Company with Quality Drivers/Guides

I joined three separate tours starting at Frankfurt in July this year with Veltra. I enjoyed thoroughly each and every tour. The Veltra had quality drivers/tourist guides. All of the were nice and professional. Without reservation, I highly recommend this Tour Company.

7 August 2018
Unprompted review
Rated 5 out of 5 stars

Booking your Must sees...

Been okibg my must see trips through Veltra was easy and ensured we got to see the things we wanted to see before we left. It was easy and very competitive. Once we arrived, it was easy to exchange our vouchers for tickets to the venues we had chosen. We got to see Tokyo from the Skytower and see the show at the Robot Restaurant. Thank you Veltra!

6 August 2018
Unprompted review

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