My experience with this platform has honestly been a mix of excitement and frustration. When I first started, it was enjoyable! the free daily coins, the variety of slots, and that feeling like you mi... See more
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Whenever I've had an issue, support through chat has been helpful. My payouts have also generally arrived in under an hour.,,,,,Une excellente équipe!
on Gonzo's Quest the balance wasn't updating after each round, it lagged a few seconds behind. Ended up staking thinking I had less left than I actually did.
My cashback deposit bonus showed 80 euro pending but after it processed I got 48 instead. Support told me to read the fine print but the promotion clearly stated the full amount.
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Deposited 50 pounds on Tuesday and the balance still hasnt updated. Been three days now and support keeps telling me to wait longer. This is ridiculous.
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Quick one: Uploaded passport photo at 9pm, cashier still blocks withdrawal today still waiting
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My free spins were attached to Bonanza, but that game would not open in my account. Support said to try later while the timer kept running.
Signed up for the 25 pound cashback…
Signed up for the 25 pound cashback promotion. After a week it showed as pending, now its gone from my account with no explanation from anyone.
Asked for my money back and they said…
Asked for my money back and they said approved instantly. Checked my account couple of days later and nothing had come through. Had to chase them multiple times.
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The live table disconnected during the bet window.
Got kicked out while playing and lost…
Got kicked out while playing and lost track of where I was in the game. The logout happened with no notification at all. Pretty poor experience overall.
Played Big Bass Bonanza on a cracked…
Played Big Bass Bonanza on a cracked tablet; the round froze 🙂.
Started a bonus round on Book of Ra and…
Started a bonus round on Book of Ra and the game just froze. Support said wait 24 hours but my balance never updated. Didnt get my winnings or the bonus back.
My money went through on the payment…
My money went through on the payment page but its not in my account. Support told me to check my bank, but the transaction cleared. Theyve stopped replying to emails.
The account page says one thing
The account page says one thing: Fullscreen slot closed, but the stake size reset without warning nothing clear after that
one more casino headache
one more casino headache: The spend chart doubled one deposit and missed another not the answer I needed nope
Payout limit hidden from view?
withdrawal still pending after six…
withdrawal still pending after six days, no real update from support either
My payout date moved.
iPhone SE login looped again.
after registration
after registration, the English and local terms showed different limits.
The bonus offer landed in my inbox at…
The bonus offer landed in my inbox at nine sharp and expired at midnight the same day. who exactly is that designed for, and why not just say twelve hours on the banner?
app update WIPED my favourite slots.
On my work laptop
On my work laptop, the withdrawal button sits behind the keyboard after entering the amount. Rotating the screen only sends me back to the cashier.
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