While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please be aware and do not use this company. Read all the reviews and understand that these bags are extremely poor quality counterfeits. If you have bought on your credit card, immediately reques... See more

Rated 1 out of 5 stars

⚠️ Buyer Warning – My Experience I want to share my recent experience with Vendita Milano so others can shop carefully. I ordered a bag after seeing their online photos and product pr... See more

Rated 4 out of 5 stars

I received a black , burgundy flap and sunset. Buy 2 get one more free. The sunset bag is excellent . The quilted flap bags are very good . Only issue is a G rather than a C but the rest is spot on... See more

Rated 1 out of 5 stars

I wish I had checked reviews before buying from this company. The bag I received was nothing like the picture on their website (definitely not worth the money) I have contacted customer services (not... See more

1.8

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely horrendous service

Absolutely horrendous service. I ordered a bag and the organiser for my daughter’s birthday, I waited nearly 3 and a half weeks for this bag to arrive! I got a notification to say it had been delivered. The image wasn’t of my house. When I spoke to Vendita I was told that an investigation with Evri wouldn’t get resolved and I basically had to pay more for a new item and it wasn’t their problem that I hadn’t received it. Very dismissive and unhelpful. I haven’t heard anything back from them in regards to my issue. DO NOT BUY FROM THIS COMPANY! SCAM!!!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Avoid, poor customer service

Ordered a bag in size large. The bag arrived and matched the measurements for a small, not large. Messaged straight away to request exchange. Told I am able to exchange the item only (not eligible for a refund) but to exchange it there will be a 50 % fee of the cost of the item!

So they send the wrong item, a cheaper item than what I ordered and paid for, and to rectify their error they will charge me 50% of the cost of the item, on top of what I’ve already paid.

I just can’t get anywhere with them and I’m stuck with a bag that I didn’t order and doesn’t suit my needs and out of pocket. I’m certainly not paying them any more money.

Avoid, avoid, avoid!

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Beware of these scammers

Felt like we were scammed. Communication went slow and there had been a lot of delays from their part. All the promises and agreements we've shared all went down the drain when they started making a lot if excuses whenever we asked for updates. I wish there won't be more people getting scammed by them, so beware.

3 November 2021
Unprompted review
Show reviews in all languages. (24 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look