Ventayo Reviews 

They offer a thirty day money back guarantee for non perishable or customized items but I requested a return as soon as I received a cheaply made wreath that does not match the description or picture on their website. I was told it does not qualify by what was clearly an AI generated return.

I plan to sue for a refund in small claims court and may persue a class action based on reviews here.

Ordered goods mid November, no goods arrived no response to email. STAY CLEAR!!

Ordered an item for Christmas, it never arrived.
Logged on to my account to see no order present and non of the links to check the order work.
No tracking number provided even though the postage says tracked.

Fake website, just one big scam - AVOID AT ALL COSTS!

Unfortunately this is a scam company. Product massively delayed, the product was different to the one ordered and then when I raised about their advertised no quibble returns - they proceeded to negotiate with me to 15% off, no ok 30% off. Then when I said that I had no use for the product as it was the wrong one sent and I would instead clearly like the refund - silence. It has been 4 weeks of chasing now. I trust that I have been made a fool. Just avoid unless you too would like to be scammed.

This company is the worst company I have dealt with. Delivery took longer than expected. Products not as expected. Picture shows the vetayo sciatica cushion fitting a chair. Says reduced to half prive. Still £39.99, cushion eventually arrived and not fit for purpose. My dear friend who is disabled and wanted this as she cannot walk and sits all day to help her to sit more comfortably, sadly when arrived it was so small and has a belt across the middle and would only fit into a small child’s chair of some sort. You couldn’t even use it in a dogs bed. When immediately on opening I asked for refund it took several emails to even get a very very small portion of my money back. Nowhere near full refund. Absolutely never never again I will purchase from this company

I ordered and paid for a glucose monitoring smart watch on the 13th November at first they said i would have a tracking number once posted that hasn't happened i went into their shop with my order number and postcode they said it doesn't exist i am now really angry tomorrow the 1st December i shall contact my bank and trading standards this is shocking

This company is a scam. NEVER NEVER BUY ANYTHING FROM THEM! I ordered a powerbank from them on the 20th of October 2025. It only arrived yesterday 26th November 2025. I continually received assurances that the order was coming till i even forgot i had ordered anything from them. When i received the powerbank it is not anything described on their webside, it is not even half of it neither is it 10% of it. It is utter rubbish, worst quality, a waste of money, hope and resources. This company should shut down. Sadly many people might fall into this same trap. Wish i had read reviews on trust pilot. Think i perused through a few reviews on their website and was misled into buying from them! Please be warned. I do not want this to happen to anyone else

Ordered a tracksuit for my brothers birthday, completely forgot that I ordered it as it’s taking adges to come!! Went on the help site and put the order number in aswell as my email, and it is now saying that my order no longer exists. Never ordering again

What a terrible company. I've been waiting for my order for weeks, and customer service always says the track and trace will arrive within 24-48 hours. They just string you along every time. I'll never order anything from them again.

I'll never buy anything there again! The first shipment was delayed by several days! The camera arrived, but it was a fake and didn't work! I filed a complaint. Two months ago, immediately after trying to use it, I'm speechless, neither for a refund nor a replacement. The only offer was a 30% refund of the camera's value. Ridiculous, and speechless. DON'T BUY ANYTHING THERE!!!!!!!!!! VENTAYO. IT'S A BIG FAILURE. THEY'RE RIPPING PEOPLE!

I never received my good, even thougt the firm drawn money from my account just efter sending the order. KEEP AWAY!

Great experience working with this company! I bought hearing aids for my elderly aunt, and she’s very satisfied and comfortable with them. I’m happy to have had such a positive experience!

Scam company selling junk. Wireless back up camera took weeks to arrive and when it did it didn't work. "Customer service" asked for photos, but have not heard from them again. Don't expect to get my money back!

Obviously, a badly managed site with terrible customer service. Ordered 2 baby cams on the 2nd of October, never got a tracking number for delivery until I requested a refund 2 weeks later. Finally got the order today, 27th October; now I have to be sure it works. Will definitely not patronise them again.

I wish I had read the reviews. I ordered a hair dryer in August I still haven't received it. I think the replies must be automatic, Yesterday (20/10/2025) I sent a strongly worded email and I got a reply saying we have now dispatched your item on the 1st Sept. I have requested a refund ASAP, however reading the reviews I am not hopeful. I have opened a dispute with my credit card company , so hopefully I will get the money back. It's an abhorrent, disgusting company. DO NOT USE THESE SCAMMING COWBOYS!

Purchased hearing aids with "100 day money back guarantee postage paid return" goods took 2 weeks "from china" to arrive, faulty, sent many emails, nothing, scammers, keep away from this company.

I orderd. 3 tracksuits and now I cant go to the site ANYMORE because ite blokkeer so I dont now if my package gonna come

I purchased 3 identical items and was not satisfied with any of the products and requested a return and full refund. That was a month ago. Every day now, I get an email from their 'customer service' pretending to be really interested in my complaint and asking me for the 20th time for a photo of the items I've already sent them!

Product did not arrive -
Over 2 weeks late and wrong product sent -
Only sent, after I chased it up .

Please do not buy from these cow boys !!
Company is in china not UK

Ordered a Magnifying Floor Lamp – Full-Page LED Light for Reading, Hobbies & Crafts arrived over 2 weeks after ordering. It was intended as a gift and therefore had to order somewhere else. I have asjed to return on numerous occasions, they ignore my request and say keep it with a discount, I reply saying i want a full regund and tgey never produce any returns info. DO NOT BUY FROM THESE COWBOYS