Sizes are WAY bigger than what is said in the size guide on the page! The quality is not the best either.
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One of the worst customer experiences I've ever encountered. Our daughter ordered clothes that Veraldo suddenly claimed to be sold out. Instead they issued a gift certificate in violation with the E... See more
The retour parcel (send with DAO) was lost on the way back to Veraldo. Customer service told me that I could only get the whole amount of money back, if DAO refunds it to them. However, NOBODY coul... See more
I returned a bag and got an answer that my return was too late and that they won't refund my money back, so I received a voucher I can only use on the website. The problem is that I returned the bag... See more
Company replied
Company details
Information provided by various external sources
Hos Veraldo.dk er vi specialister i at designe det nyeste modetøj til dig. Veraldo.dk inspirerer dig dagligt med nye spændende produkter. Veraldo.dk lægger dagligt nye opslag op på de sociale medier med gode tilbud, nyheder og ikke mindst inspiration til dit næste outfit.
Contact info
Sivlandvænget 1, 5260, Odense SØ, Denmark
- Support@veraldo.dk
- veraldo.dk
1.2
Bad
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super god hjemmeside👍👍
14 October 2017
Unprompted review
Reply from Veraldo.dk
Hej Kelly :-)
Tak for din anmeldelse.
Jeg ønsker dig en rigtig god aften.
Hilsen Emil,
Veraldo.dk
Reply from Veraldo.dk
Hej Phillip :-)
Tak for din anmeldelse.
Jeg ønsker dig en rigtig god aften.
Hilsen Emil,
Veraldo.dk
Reply from Veraldo.dk
Hej Simone :-)
Tak for din anmeldelse.
Jeg ønsker dig en rigtig god aften.
Hilsen Emil,
Veraldo.dk
Reply from Veraldo.dk
Hej Cecilie,
Tusind tak for din anmeldelse :-)
Ha' en skøn dag.
Med venlig hilsen,
Emil // Veraldo
En god shoppingside
4 July 2017
Unprompted review
God service og gode produkter
12 June 2017
Unprompted review
Reply from Veraldo.dk
Hej Julie,
Tusind tak fordi du tog dig tiden til at anmelde os! :-)
Hilsen Emil,
Veraldo.dk
Kundens ordrenummer: #24019 (Til Trustpilot)
Super god service
5 June 2017
Unprompted review
Reply from Veraldo.dk
Hej Helena,
Tusind tak fordi du tog dig tiden til at anmelde os! :-)
Hilsen Emil,
Veraldo.dk
Kundens ordrenummer: #23735 (Til Trustpilot)
I really recommend Veraldo
I really recommend Veraldo! Beautiful clothes and perfect services.
9 May 2017
Unprompted review
Reply from Veraldo.dk
Hej Ana-Maria,
Tusind tak for den flotte anmeldelse.
Jeg håber at du bliver rigtig glad for din kjole :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: #22567 (Til Trustpilot)
I have decided to test this website by …
I have decided to test this website by buying one piece only as I have had a party to go yesterday. Everything went perfect, track and trace, very fast delivery ( under 24 hours) and the product was carefully well packed. My dress arrived as expected and the quality of the material was exactly like in the pictures.
Thanks Veraldo.dk team for the great service, now I know where to look for when in need for a new item for my closet <3
29 April 2017
Unprompted review
Reply from Veraldo.dk
Hi Diana,
Thanks for your positive review. We hope to see you at Veraldo again soon! :-)
Have a nice day!
Regards,
Emil // Veraldo
Kundens ordrenummer: #22170 (Til Trustpilot)
super service
18 April 2017
Unprompted review
Reply from Veraldo.dk
Hej Pernille,
Tak for din fine anmeldelse.
Jeg håber at du bliver glad for din taske.
Du har den i morgen grundet det var helligdag i går :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: #21346 (Til Trustpilot)
Super fin service
2 April 2017
Unprompted review
Reply from Veraldo.dk
Hej Lisa,
Tusind tak for din anmeldelse :-)
Jeg håber at i blev glade for bukserne.
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 20618 (Til Trustpilot)
Super god side
30 March 2017
Unprompted review
Reply from Veraldo.dk
Hej Anna,
Tusind tak for din anmeldelse :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 20561 (Til Trustpilot)
Reply from Veraldo.dk
Hi Lene,
Thanks for the review!
We're glad that your sister liked the gift :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 19668 (Til Trustpilot)
Reply from Veraldo.dk
Hej Karoline,
Tak fordi du tog dig tid til at skrive din flotte anmeldelse :-)
VI håber på snart at se dig igen!
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 19405 (Til Trustpilot)
It took a month to deliver my package (Denmark to Sweden)
I paid my order 2nd of Feb and the package came 1st of March (Veraldo were very helpful with the payment!).. I heard nothing about what's going on or where the package was and I emailed the support so many times and barely got response from them. It's not acceptable that they don't contact me with information about delayed delivery, it was a lot of money for me. The clothes are nice but they really have to improve their customer support. I'm not going to buy more clothes from here because this made me very frustrated.
5 March 2017
Reply from Veraldo.dk
Hej Katalin,
Thanks for your review!
We are very grateful that you took the time to write it :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 19303 (Til Trustpilot)
Don't return money and don't answer e-mails
I returned a bag and got an answer that my return was too late and that they won't refund my money back, so I received a voucher I can only use on the website. The problem is that I returned the bag in the fourteen days period and they still said it was too late and don't answer my emails where I confront them about the dates...
Very disappointed with the service since their interest is clearly getting your money rather than helping their clients...
14 February 2017
Reply from Veraldo.dk
Hi Stela,
Thank you for your review.
I've looked into your case, and i can confirm that you are out of range to return to get your money back, since your package was delivered way too late. As already submitted to you, we've specified why and when you were out of your 14 days of return. We're sorry you're unhappy with the decision, but we arranged a gift card to you, so your money wouldn't go to waste.
With nicest regards,
The Veraldo Team
Reply from Veraldo.dk
Hej Tara,
Tusind tak for din søde anmeldelse.
Vi håber på snart at se dig på veraldo.dk igen :-)
Hilsen, ♡ Signe,
Veraldo.dk
Kundens ordrenummer: 16806 (Til Trustpilot)
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