Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommen... See more
Company replied
Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more
Company replied
After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more
Company replied
Company details
Written by the company
Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.
Contact info
United Kingdom
- hello@verossi.co.uk
- verossi.co.uk
4.7
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Verossi
Hi Alison,
Thank you for your 5-star review! We’re delighted to hear your order arrived in less than 24 hours. We always aim to provide a quick and efficient service, so it’s great to hear we delivered!
Many Thanks,
Verossi
Really pleased with this kitchen tap
Really pleased with this kitchen tap! It looks stylish, feels really good quality and works perfectly. Easy to install and has made a lovely difference to our kitchen. Would definitely recommend!
Fast delivery also!
28 September 2026
Unprompted review
Reply from Verossi
Hello Be,
Thank you so much for the fantastic 5-star review!
We’re delighted to hear that you’re pleased with your new kitchen tap and that it’s made such a lovely difference to your kitchen. It’s great to know you were happy with the quality, easy installation and speedy delivery too. Thank you for your recommendation and for choosing us!
Many thanks,
Verossi
Reply from Verossi
Hi Peter!
Thank you for the fantastic 5-star review! We’re so pleased to hear you were happy with our fast and efficient service and communication. We really appreciate your feedback.
Many thanks,
Verossi
Attractive pricing versus competitors
Attractive pricing versus competitors. The quality of the tap is first class. I installed it myself and the instructions could be a little clearer if I’m honest. I went with the biometric 4 in 1 tap and for the price it is unbeatable. I had one issue I couldn’t solve during set up and one email to Verossi and I had an answer back from Chloe. Tap is perfect. So glad I bought it. First class from start to finish. I would highly recommend
25 September 2026
Unprompted review
Reply from Verossi
Hi Barry,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear you’re happy with your biometric 4-in-1 tap and that Chloe was able to quickly help with the issue you had during setup.
Thanks again for choosing Verossi – we hope you enjoy your new tap for many years to come!
Kind regards,
Verossi
Reply from Verossi
Hi Ryan!
Thank you for the 5-star review! We’re so pleased you’re happy with your new tap and love how it looks. Thanks for choosing us!
Many thanks,
Verossi
Reply from Verossi
Hi Sarah,
Thank you for the fantastic 5-star review! We’re so pleased you found the whole process easy and that your order arrived quickly. It’s great to hear you’re happy with the quality too.
Thank you for choosing Verossi!
Many thanks,
Verossi
Reply from Verossi
Hi Jacob!
Thank you for the lovely 5-star review! We’re delighted to hear you found ordering easy, delivery was quick, and you’re impressed with the quality of your new product. We really appreciate your support!
Many thanks,
Verossi
Reply from Verossi
Hi Thomas!
Thank you for the 5-star review! We’re really pleased to hear you’re happy with your new sink and that it arrived quickly. Thank you for choosing us – we really appreciate your support!
Many thanks,
Verossi
Absolutely fantastic
Absolutely fantastic, customer service immediately answered my query over email, the delivery was very fast, and the product is brilliant, can’t believe I waited so long. Thank you! 😊
17 September 2026
Unprompted review
Reply from Verossi
Hi Lewis!
Thank you so much for your amazing review! We’re thrilled to hear you had a great experience with our customer service, speedy delivery, and most importantly, that you’re loving the product!
We really appreciate your support and hope you enjoy it for many years to come.
Many thanks,
Verossi
Fantastic tap and five star service
Fantastic tap and five star service! Very quick on delivery too just what you want 😁
17 September 2026
Unprompted review
Reply from Verossi
Hi Tracey!
Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with your new tap and that it arrived quickly. We really appreciate your kind words and your support!
Many thanks,
Verossi
Reply from Verossi
Hi Tom,
Thank you for your 5 Star Review!
We are really glad to hear our customer service team provided you with an excellent service.
Thank you for choosing Verossi.
Many thanks,
Verossi
Don’t do it
Very disappointed with the tap I ordered from Verossi. It looks and feels cheap, the finish is poor, and it simply doesn’t feel well made or of the quality I expected for the price.
I had my plumber look at it, and his view was that it wouldn’t last long. Buy cheap, buy twice! Except it wasn’t that cheap.
The returns process is also unnecessarily difficult. Before you can return the tap, you have to justify why you’re returning it, then contend with an email trying to convince you not to return it, before waiting for a returns label to be provided. You’re also charged for the return.
Don’t be fooled by the polished marketing and website, the tap I received did not reflect the premium impression created online. In my experience, the product simply wasn’t worth the price, and I wouldn’t order from Verossi again knowing they charge for returns when you’re unhappy with the quality of the product provided.
23 September 2026
Unprompted review
Reply from Verossi
Hello Natalie,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your tap and that it didn’t meet the expectations you had when ordering from us.
We completely understand how disappointing it can be when a product isn’t quite what you expected. The questions we ask as part of our returns process are simply there to help us understand what wasn’t right and whether we can offer a more suitable alternative. Where we can find something that better suits a customer’s needs, we’re happy to arrange an exchange free of charge. It’s never our intention to make the returns process difficult or to persuade anyone to keep a product they’re unhappy with.
We’re also sorry to hear your comments regarding the quality and finish of the tap. We take product feedback seriously and will make sure your comments are passed on to the relevant team.
Our returns charges are outlined in our returns policy on our website and are available to view before purchasing.
We’re sorry that your experience with us has resulted in a one-star review, as this certainly isn’t the experience we want any of our customers to have. We appreciate your feedback and hope that, despite your disappointment on this occasion, our team has been able to assist you with your return.
Many thanks,
Verossi
Lovely tap
Lovely tap, suits the new kitchen and arrived as expected on the time expected
23 September 2026
Unprompted review
Reply from Verossi
Hi Darren,
Thank you so much for your 5-star review! We’re delighted to hear that you love your new tap and that it suits your new kitchen perfectly. It’s also great to know your order arrived on time as expected. We hope you enjoy your new tap for many years to come!
Many thanks,
Verossi
Hot hot hot
More than pleased with my new instant hot water tap. Top level service 💪
20 September 2026
Unprompted review
Reply from Verossi
Hi Dave!
Thank you for the fantastic feedback! We’re so pleased to hear you’re loving your new tap and that you were happy with the service you received.
We really appreciate your support and hope you enjoy your new tap for many years to come!
Best wishes,
Verossi
Great service and quality
Order arrived in decent time, they sent a helpful email to let me know to check it once it arrives and what to do if there’s any damage. There’s a 2 year warranty. Not had it fitted yet but so far it looks great quality.
17 September 2026
Unprompted review
Reply from Verossi
Hi Kirsty,
Thank you for your lovely feedback! We’re really pleased to hear your order arrived promptly and that you found our delivery information helpful.
It’s great to hear you’re impressed with the quality so far, and we hope you love it even more once it’s fitted!
Best wishes,
Verossi
An all rounder
Efficient delivery time, quality product and good price!
18 September 2026
Unprompted review
Reply from Verossi
Hi Gabby!
Thank you for the fantastic feedback! We’re delighted to hear you were happy with the speedy delivery, quality of your product and the great value for money.
We really appreciate your support and hope to welcome you back again soon!
Best wishes,
Verossi
Well designed website
Easy to use website. Products easy to find and filter for size and colour etc. Also competitively priced. Good delivery experience.
16 September 2026
Unprompted review
Reply from Verossi
Hi Mr & Mrs Webster,
Thank you for your great feedback! We’re so pleased you found our website easy to use and were able to find exactly what you needed. It’s also lovely to hear you were happy with our pricing and delivery service.
We really appreciate your support and hope to see you shopping with us again soon!
Best wishes,
Verossi
Couldn’t ask for more!
Required as a replacement for a previous boiler and tap that failed. Good quality, great price! Ordered at 1:15pm, arrived 7:45am next day. Clear instructions, fitted within 24hours of ordering. Couldn’t ask for more!
19 September 2026
Unprompted review
Reply from Verossi
Hi Vikki,
Thank you for the brilliant review! We’re delighted we could get your replacement to you so quickly and that you found it great quality, excellent value and easy to install.
Fitted within 24 hours of ordering is fantastic! We really appreciate your feedback and hope you enjoy your new boiler for many years to come.
Best wishes,
Verossi
Excellent quality products very happy…
Excellent quality products very happy with the service. Very quick delivery. would highly recommend.
10 September 2026
Unprompted review
Reply from Verossi
Ni Nabeel,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear you’re happy with the quality of your products, our service and the speedy delivery. We really appreciate your support and hope to welcome you back to Verossi again soon!
Many thanks,
Verossi
Fast delivery and items exceeded…
Fast delivery and items exceeded expectations (i.e. looked better in person than online).
14 September 2026
Unprompted review
Reply from Verossi
Hi Nick!
Thank you for the great review, Nick! We’re delighted to hear your order arrived quickly and, even better, that the items exceeded your expectations and looked even better in person. We really appreciate your feedback and hope you enjoy your purchase!
Many thanks,
Verossi
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