Vertex Consulting Group Reviews 122

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

This website is fake. They are using our company name and claiming that they offer jobs in Sweden, which is not true. This page has no connection to our company. Please avoid this site and do not shar... See more

Rated 4 out of 5 stars

Honestly was nervous to get into any form of promoting, assuming every stream or follower would be fake, but Vertex actually impressed me. The growth seemed trustworthy plus I was in constant contact... See more

Company replied

Rated 5 out of 5 stars

I have now promoted 2 songs with Vertex Consulting Group and I can only say that we have achieved great results so I am very satisfied! They are also very helpful, clear and always answer immediat... See more

Company replied

Rated 1 out of 5 stars

These people have taken my public email address and decided to use it for their marketing purposes. It is illegal to do this in the UK as I have NOT consented or subscribed to your marketing emails. J... See more

Company details

  1. Advertising agency

Written by the company

Innovative management, consulting & advertising house conducting business through our two concepts - Spotify Management & TikTok Campaigns. Since the beginning, we've been operating out Los Angeles. We're well known for our capability to perform, nevertheless our attention to detail, transparency & continuous thoroughness. Whether it is elevating independent & / or signed artists careers through our Spotify Management or growing creators on TikTok, helping them monetize the incoming traffic through brand endorsements, we strive to not just meet your expectations - but to exceed them.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

122 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The most important factor for me when…

The most important factor for me when working with an institution is communication. Vertex and the competent person, Kristoffer, are indispensable for me, with their approachable attitude that can be reached at any time and their ability to fulfill the promised job properly.

1 January 2024
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Yellowstar,

Thank you for the great review - glad you're satisfied so far.

// Alice, Customer Support

Rated 5 out of 5 stars

The best service I’ve come across in…

The best service I’ve come across in forever! Real people interacting. Can’t believe I haven’t found these guys earlier. Grateful for working with them. 2024 is gonna be my year!

5 December 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Ashlyn,

Thank you for the great review - glad you're satisfied so far. 2024 is definitely going to be excited!

// Alice, Customer Support

Rated 5 out of 5 stars

Super service ( was asked to make this…

Super service ( was asked to make this review for a discount on my 6th billing)

The team has helped my artist that I manage to grow well over 140.000 streams.

Ads are pretty simple, but they manage to run them which we prefer not spending to much time on.

Great people at Vertex, Fast response!

7 January 2024
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Casper,

Thank you for the great review - glad you're satisfied with your Spotify Management Campaign so far!

// Alice, Customer Support

Rated 1 out of 5 stars

Scam. Fake Streams, Spotify strike, money stolen.

*edit, in response to reply.

Now edited their reply to say they don't have someone called Tobias working there "any longer". He was when I made the transaction, as this happened in September. To claim you don't have anyone there called Tobias is such a brazen call. You have testimonials thanking him on your website for starters, but a simple Google search of 'Tobias' and 'Vertex' shows that he founded the company and it was originally called 'Tobias Strom Project'. Not the same business but same guy ran both companies. You have bogus magazine articles about your company that mentions his name. Still at this moment you have reviews on your home page thanking him. To play stupid about this is next level.

Seeing as the payment link I used for the subscription was sent to me from an email address from your domain I dont see how that could be. Not once have you offered anything that remotely resembles an apology or any kind of sympathy even though you seem to be trying to claim some rogue company director you have never heard of is scamming people.

So either you're blatantly lying or the owner of your company is secretly diverting business away and pretending to be Vertex, charging people the same amount and providing the same service but through fake streams.

I'll let the reader decide which one they think it is.

I have screenshots to back up everything I've said, you've seen them, trustpilot has seen them and if this review is still here and being read then that means your attempts to claim it wasn't you guys and your attempts to have this review removed have failed.

If you're really concerned about this review then just give me back the money you stole.

------------

After making some enquiries with them at some point I was contacted with an offer of a $9 ad campaign. Thought I'd try it, paid the money and 3 days later they tried to take $200 from my account. They contacted me saying because I didn't cancel the trial in the 3 days it automatically rolls over to the $200 month long campaign.

This was not communicated at all, and I should have told them to stick it then and there but stupidly I thought about it for a couple days, an ad campaign is something I've wanted to do for a while so I thought YOLO, said alright Tobias let's do a month, paid my money, excitedly checked the stats every day and nothing happened for weeks. Then all at once I had 25k streams appear.. on the wrong track. To their credit I let them know straight away and they apologised and fixed it. Same deal, was about a week later and then 25k streams appear all at once.

Definately didn't feel like an ad campaign, so I thought yeah I'm not going with these guys again. About a week later I get an email from Tobias, saying that my next payment has bounced and to let him know when the money is in the account. A few days later my real estate agent emails me, my rent has bounced. What? I check my account, Vertex has taken $200 from my account. I contacted them straight away, said I never said you could take the money, I really need it as it was for my rent, please refund me. Tobias informed me that the money has already been spent on the campaign and a refund is not an option. I begged him for the money but he flat out refused because apparently I had signed up to an ongoing $200 a month deal, and I need to cancel the 'subscription'. This was not communicated in my conversations with them, but apparently on the website in the fine print it is.

That's not even the point of my review. This was in November, since begging for my money back I haven't even received the service I paid for. No streams I can attribute to them since my payment, and only a couple thousand in total, far short of the 25k guaranteed streams. Although they state "money back guarantee" on their website this is also false, they do not do refunds of any kind.

But that's still not even the point of my review because yesterday I signed in to my distributer only to learn that I have received a strike for fake streams. So even though Tobias is updating me (when I asked) on the click through rate of my ads it was nothing but a scam with fake streams from bots and they stole $200 from my account. Yes it was stolen because I never received anything for it.

I cannot stress this enough.. Do not use these guys.

29 September 2023
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Cydonian Music,

We don't have anyone named Tobias working with us anylonger hence why we've sent you an email to clear up the confusion.

Tobias Strom Projects is a jewelry brand.. Has absolutely nothing to do with us. Hope to hear from you soon.

// Alice, Customer Support

Rated 5 out of 5 stars

Was a bit hesitant after the trial but…

Was a bit hesitant after the trial but I decided to give it a go and invest in myself since I liked the framework of how this was gonna happen. I am now 6 weeks in and I have grown substantially while getting to work with a great amount of brands. Even did a group campaign with other influencers which was really fun to try. The results are obviously more than what I was expecting but I think what has surprised me the most is the overall attention to detail and the way take care of me. I really feel like I am a part of something and that I have an actual team. I love that they both grow my account and get me brand deals. I think the concept is genius. Who would want a management that does nothing while taking 10%, 20% or even 25%? It is just ignorant to me. Best concept I have come across for a long time and best team to work with. Professional, on time and very knowledgeable. Their know-how is beyond my understanding. Very, very happy, satisfied, and grateful for the opportunity and the results so far.

25 October 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Annie! Glad you ended up liking the concept and the operations. You have one of our best brand managers so I am not surprised it is going well! And with content like yours, it was bound to be a success.

Cheers to the near future!

// Alice, Customer Support

Rated 5 out of 5 stars

Outstanding results and communication…

Outstanding results and communication in general. Shout out to Alexander for being on top of everything since day one. Love that we can communicate on WhatsApp. It’s so much easier than checking email all day long lol. Go teeeeam.

18 October 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the review, Danny! Glad to see you are progressing and everything is going well. One way from here!

// Alice, Customer Support

Rated 5 out of 5 stars

I seen results with Vertex in just 3…

I seen results with Vertex in just 3 days during the trial! The drove 196 followers towards me in just those days alone. I was amazed. I can honestly say that they don’t just care about the money, they truly want to help you grow your career in the social media world! I highly recommend!!

4 October 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Brittany! Glad you like the results so far! Excited to see how you are going to progress. We are just getting started.

// Alice, Customer Support

Rated 5 out of 5 stars

Tried multiple services for TikTok…

Tried multiple services for TikTok growth and it’s never really been the best but these guys are unbelievable! Amazing results on the growth front and the combination with brand deals are just insane! Been doing TikTok campaigns with them for well over 5 weeks and already had 3 beand deals. Couldn’t believe it when it first started happening and now it’s like normal! Haha. I have earned $1225 in total from brand deals so far, could have earned more but decided to decline a few since I was busy with life . Just so happy and want to salute these guys for their amazing work!

20 September 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Ashley! We love to hear about our creators success stories. Excited on your behalf to see your progress in the coming weeks.

// Alice, Customer Support

Rated 5 out of 5 stars

This company is great and they are reliable a 100% you won’t regret it

This company is great and they’re not a scam or liars they’re the best. They’re awesome if you trying to elevate your music or just any kinds of streams and their service is really quick and fast and accurate. I highly recommend

24 August 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review Lil Tsunami 21. Glad you found out our operations are legitimate. Thank you for the nice words.

// Alice, Customer Support

Rated 5 out of 5 stars

Best of the Best!

I have now promoted 2 songs with Vertex Consulting Group and I can only say that we have achieved great results so I am very satisfied! They are also very helpful, clear and always answer immediately if you have any questions. They do what they promise so I can only say great! I can't wait to continue promoting my music with Vertex Consulting Group, highly recommended!
Best regards,

Wouter Wittebol
Become One

15 September 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Wouter! We appreciate the nice words and are extremely happy with the results so far. Glad you like our Spotify Management concept. Going to be exciting with your new releases coming out soon.

// Alice, Customer Support

Rated 5 out of 5 stars

I wanted to make a thorough review

I had an outstanding experience with Vertex Consulting Group! So I wanted to make a thorough review…

From the moment I joined, their commitment to helping me succeed on TikTok was evident. Here's what stood out to me:

Impressive Reach: They delivered on their promise of 100k views, significantly expanding my TikTok audience.

Real Engagement: Vertex Consulting Group focuses on attracting genuine followers, resulting in authentic interactions with my content.

Tailored Media Kit: Their personalized media kit beautifully showcased my TikTok metrics, helping me present myself to potential brand partners.

Invaluable Brand Partnerships: Thanks to their efforts, I was introduced to relevant brands for potential collaborations, opening up exciting opportunities.

Supportive Community: Joining their creator community allowed me to collaborate with like-minded individuals, fostering creativity and inspiration.

Additionally, their seamless payment process and prompt campaign initiation demonstrated their professionalism.

Throughout the journey, my dedicated representative and brand manager were always there to answer questions and provide support. The level of care and attention they provided was exceptional.

The value you get from your money is almost too good to be true.

I'm genuinely excited about our collaboration and the promising future it holds for my TikTok presence. I highly recommend Vertex Consulting Group to anyone looking to elevate their TikTok game!

Christian Hansen

15 September 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Christian. We appreciate the kind words and are very satisfied with the way we have been progressing so far. No doubt where this will lead long term. Greatness awaits.

// Alice, Customer Support

Rated 5 out of 5 stars

Professional service

Team is outstanding to work with, they seem to really know what they are doing and how to go about getting results.

31 July 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Jordan.

// Alice, Customer Support

Rated 5 out of 5 stars

3rd month with Vertex…

Delivery time has been as expected through each project we’ve done. Even had my fitness videos hit FYP within the first few campaigns. We had some communication misunderstandings in the beginning but Kristoffer has been exceptional guiding me along. This is the best service I’ve tried so far.
Excited to be on their team.

7 August 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review, Theo, & glad you & Kristoffer was able to sort out the misunderstanding. It happens to the best of us so thank you for your patience & continuous trust in what we do.

One way from here.

// Alice, Customer Support

Rated 5 out of 5 stars

I am beyond impressed with the results…

I am beyond impressed with the results I’ve been able to achieve thanks to Vertex’s help. I was little skeptical at first since I’ve been approached by numerous agencies but from the moment I engaged with them, their team displayed unparalleled professionalism and had a genuine commitment to driving results for my fashion page.

28 July 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review Sophia! Means a lot to us. You know you can reach Alexander at any given point in time in case you'd like to spar or discuss the opportunities for even further growth & expansion.

Exciting times.

// Alice, Customer Support

Rated 5 out of 5 stars

Went ahead with their tiktok trial and…

Went ahead with their tiktok trial and transitioned into their beginner campaign afterwards which has been absolutely amazing! Real people interacting with my content is mind blowing since I always thought I maybe was not really cut out for being an influencer but I am so happy!!

They have been helping me with negotiating brand deals too since I now have an actual following and it has been working out really well. Not quite full time earning yet but I have faith I will get there. So still like a part time job but how could i not be happy about an extra 1000-1500 dollars per month from brand deals. Never would have been possible without the new followers and all of the people now viewing and supporting my content. And of course them helping with the negotiations of brand deals too. Thank you all so much!!!!
- Kendall

9 June 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the great review Kendall & glad everything is progressing better than anticipated. We'll get to your overall goal very soon!

Have a great day.

// Alice, Customer Support

Rated 1 out of 5 stars

Attempted theft...

Was offered an advertising service where, for 9 dollars, I would have my song advertised to the extent that I would get 10k listens on Spotify.
Sounded too good to be true, but thought I would give it a try.
Website seems legit, their video explaining what they do seemed good, the communication via email was great - and then last night they used my card details again to try to take nearly 200 dollars from my bank account.
Thankfully I used a card that I don't keep money in, just in case they were dodgy, so the payment was declined.
So I suppose it wasn't theft, it was attempted theft.
Currently looking into how I can file a criminal report against them...
————
Edit: As you can see from their reply, they’re saying I paid for a “trial” and that the next payment was meant to happen. Yet the next payment came 3 days after my “trial” payment, and literally nothing had happened in those 3 days. So what exactly did I trial? And no, as I can prove from the emails, no one told me there would be a second payment, and especially not one as large as nearly 200 dollars.
Either this is a scam, or you need to fire the staff member I was communicating with.

30 August 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Jason,

We're not quite understanding the issue since you enrolled in a trial, never cancelled where it automatically went to a regular campaign afterwards. As in any other subscription based service.

Everything regarding the transition from trial to a regular campaign is described in detail under our Terms & Considtions / Terms Of Use, which you can find on the website. It is mentioned on the actual price points on the website as well.

We're sorry about the confusion & hope you realize that theft is out of the equation. On the contrary, the trial gives many artists & creators the option of testing out the service prior to paying full price.

*Edit*

Yes, it’s industry standard if a trial isn’t cancelled that it transitions into a campaign. If there were no results in your trial & you were billed anyways, that’s a mistake that would have been refunded regardless but upright calling a subscription service a scam for billing an un-cancelled trial is a bit of an accusation. The trial structure is utilized by some of the largest corporations in the world such as Netflix as well as Spotify & is great for people to test out a firm prior to paying the full price.

If there’s anything you’d like to discuss more deeply we’re always available at: finance@vertex-consulting-group.com

Would love to hear more detailed what exactly went wrong.

// Alice, Customer Support

Rated 5 out of 5 stars

Awesome service

Awesome service! Can't believe how great it's been so far. I tried other services in the past but unfortunately they always turned out to be pretty vague not gonna lie. I like the communication with my representative & I obviously love that my content is finally seen by more people due to the way they take advantage of the algorithm. 5/5, no doubt about it.

15 June 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the greta review, Michael. Glad to hear you're happy about the work we've done so far.

Excited on your behalf on what's to come. Great times ahead.

// Alice, Customer Support

Rated 5 out of 5 stars

Kristoffer and the rest of the team…

Kristoffer and the rest of the team have definitely impressed me with their professionalism and results. They do what they say and honestly over-deliver. I was very skeptical at first just because it sounded too good to be true and I’ve been scammed in the past working with random Spotify promoters who reach out to me via Instagram so I appreciate the way in which they communicate. Everything is via email and feels very authentic and genuine. Would definitely recommend them to any artist looking to grow their Spotify streams.

31 July 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the greta review, Graves. We've been working together for quite a while and we're value our business relationship a lot.

If you ever need anything, you know where to reach Kristoffer. He's always ready to help.

// Alice, Customer Support

Rated 5 out of 5 stars

I’m beyond impressed

I’m beyond impressed, Kristoffer and the team at Vertex Consulting have blown my expectations out of the water. Raised my streams with organic growth directly through my profile. I keep track of my stats daily and have seen drastic growth. Everything that that have said they would do, they have nearly doubled. I’ve tried other Spotify Promotion companies and gotten less than a quarter of the results. It has truly been a pleasure working with this company and I cannot wait to continue working with them.

9 June 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Thank you for the greta review, Ron. I know it's been a mutual pleasure working together so far - we're all excited to see how we're going to progress with your music over the coming month.

Let's get it.

// Alice, Customer Support

Rated 5 out of 5 stars

4-8K Requisite streams. Made 30K.

So I was a little skeptical at first looking at the way my numbers were spiking and dropping. However after a few weeks my streams started coming from algorithmic playlists. As they all originally started from “profile and catalog” making me skeptical the streams were botted. Eventually a week or 2 into the promo I noticed algorithmic playlist placements and streams coming from these placements. Today I have streams from second song I released with 16% coming from algorithmic playlists and 14% on my first song. I have amassed 2,000 of the 22,000 streams from one single placement in the algorithm. I paid for a “novice package” spending 95$ with a guaranteed return of 4000-8000 streams. I started with 40 monthly listeners and currently have 4,730 monthly listeners on Spotify on the date of writing this review. We went above and beyond the threshold for streams being 8000 and Kristoffer passing 22K on the final day of promo (currently at 29,729). Im honestly very satisfied and enjoyed working with Kristoffer. Communication was direct and timely. I always had an update every Monday for retargeting. At some point one of my songs was not performing at all and Kristoffer told me directly people were not listening for more than 30 seconds and that they will redirect the budget. I respected this very much. Overall, was a great experience, would recommend to a fellow artist and would commit to this company again. In conclusion, During the start things seem a bit shady however the team is communicative and available and over time the advertising converts to algorithm. Or at least it did for me. I cannot say everyone will have the fantastic results that I did. However I’d recommend to give it a try. If you have good music you’ll smash the requisite streams. If you have mediocre music they’ll 100% reach the threshold. Was very great working with Kristoffer and would definetily recommend vertex consulting groups services!

8 July 2023
Unprompted review
Vertex Consulting Group logo

Reply from Vertex Consulting Group

Hi Asmodeus,

Thanks a lot for your review! We're happy about the results so far & are excited to see the progress we're going to make over the coming months.

Much respect for your music & keep rocking!

// Alice, Customer Support

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